Information Advice and Advocacy Service Hemel Hempstead

Information Advice and Advocacy Service Hemel Hempstead

The Service Provider will provide free, impartial, independent and confidential Information, Advice and Advocacy Service for all local residents in Dacorum.

United Kingdom-Hemel Hempstead: Social work and related services

2015/S 226-411653

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Dacorum Borough Council
Civic Centre, The Marlowes
Contact point(s): Procurement
For the attention of: Sue Foster (DBC)
HP1 1HH Hemel Hempstead
UNITED KINGDOM
Telephone: +44 1442228346
E-mail: sue.foster@dacorum.gov.uk

Internet address(es):

General address of the contracting authority: www.dacorum.gov.uk

Address of the buyer profile: www.supplyhertfordshire.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

DBC (SF) — Information Advice and Advocacy Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Location.
The Service Provider must deliver their service from a location within the Dacorum borough and ideally located within Hemel Hempstead.

NUTS code UKH23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Service Provider will provide free, impartial, independent and confidential Information, Advice and Advocacy Service for all local residents in Dacorum. It will support local people to resolve issues affecting their lives and will include:
— Benefits entitlement;
— Employment;
— Debt and Money;
— Consumer rights;
— Relationships;
— Housing;
— Law and rights;
— Discrimination;
— Tax;
— Health care;
— Education.
The Service should be shaped using the following 4 principles:
1. Independence — All information and advice given is independent meaning the needs of the Service User are central to service provision;
2. Empowerment — The Information, Advice and Advocacy provided means that Service Users are in control of their situation and have a voice;
3. Inclusion — The Service is accessible to all and Service Users are supported to be involved in local decision making;
4. Citizenship — Service Users are able to exercise their rights by being informed, advised or represented.
For further information please refer to the full specification in the tender documentation.
Minimum Requirements apply as follows:
— Service Providers will need to operate under the Advice Quality Standard (AQS or equivalent) criteria and requirements;
—The Service Provider must deliver their service from a location within Dacorum and ideally located within Hemel Hempstead;
—The service provider must pass the Council’s financial standing assessment, based on your last 2 year accounts.

II.1.6)Common procurement vocabulary (CPV)

85300000, 98110000, 79140000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Service Provider will provide free, impartial, independent and confidential Information, Advice and Advocacy Service for all local residents in Dacorum. It will support local people to resolve issues affecting their lives. Please refer to the specification in the tender documents for more detail on the requirements and outcomes.
Estimated value excluding VAT: 885 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please refer to tender documents for full details.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please refer to tender documents for full details.
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Accreditation:
Service Providers will need to operate under the Advice Quality Standard (AQS or equivalent) criteria and requirements. Evidence of this will be required — failure to do so will result in a fail in the evaluation of technical ability and your tender submission will not be scored any further.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Financial Standing:
An assessment will be carried out by the Council’s Finance Department based on your last two year accounts. Further details of the financial evaluations undertaken are included in question 3 of the Tender Returns Schedules — Part C. If the situation arises where the Council becomes concerned about the financial position of an organisation then we may require further information or carry out further checks. If the Council is still not satisfied with the financial position of the company in question, then the company will fail and your tender submission will not be scored any further.
Minimum level(s) of standards possibly required: Please refer to tender documents for full details of the financial assessment evaluation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Location:
The Service Provider must deliver their service from a location within Dacorum and ideally located within Hemel Hempstead.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CPU00324

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 23.12.2015
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

23.12.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

until: 31.3.2016

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Future contract notices may be sent during 2018-2019.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Royal Courts of Justice
The Strand
WC2A 2LL London
UNITED KINGDOM
Telephone: +44 2079476000
Internet address: www.hmcourts-service.gov.uk

Body responsible for mediation procedures

Centre for Effective Dispute Resolution (CEDR)
70 Fleet Street
EC4Y 1EU London
UNITED KINGDOM
E-mail: info@cedr.com
Telephone: +44 2075366000
Internet address: www.cedr.com

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Authority will incorporate a minimum 10 calendar day standstill period starting from the date when the contract award was notified to bidders. Tenderers have a right of appeal within the Public Contract Regulations 2015.

VI.4.3)Service from which information about the lodging of appeals may be obtained

Dacorum Borough Council
Civic Centre, The Marlowes
HP1 1HH Hemel Hempstead
UNITED KINGDOM
Telephone: +44 1442228000
Internet address: www.dacorum.gov.uk

VI.5)Date of dispatch of this notice:

19.11.2015

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