Integrated Digital Care Record and Person Held Record London

Integrated Digital Care Record and Person Held Record London

The provision of an Integrated Digital Care Record (IDCR) solution (software and services) to support the delivery of integrated health and social care services across Islington.

United Kingdom-London: Software package and information systems

2015/S 044-076470

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

North and East London Commissioning Support Unit
Stephenson House, 75 Hampstead Road
For the attention of: Jennifer Rhoden
NW1 2PL London
UNITED KINGDOM

Internet address(es):

General address of the contracting authority: www.nww.nelcsu.nhs.uk

Address of the buyer profile: https://www.supplying2nhs.com

Electronic access to information: https://www.supplying2nhs.com

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Islington Integrated Care Pioneer and Partners — Integrated Digital Care Record and Person Held Record.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services

NUTS code UKI1

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Software package and information systems. Islington Integrated Care Pioneer and Partners, including Islington Clinical Commissioning Group (CCG), wishes to engage with a suitably qualified service provider for the provision of an Integrated Digital Care Record (IDCR) solution (software and services) to support the delivery of integrated health and social care services across Islington. This procurement will be for the benefit of the Islington Integrated Care Pioneer and Partners. This innovative solution will also require a Person Held Record (PHR) for the citizens of Islington that will enable the exchange of information with health and social care services and interact in multiple and innovative ways and assist patients and carers in managing health and wellbeing. The solution will be used and accessed by Islington health and social care staff as well as other organisations that need to have access to the solution to support patient care, new ways of working such as new models of care, clinical pathways and collaborative working. This may include other healthcare organisations, social care partners, independent sector providers third sector. The solution must be capable of supporting the delivery of care across multiple care settings including flexible integration and interoperability with existing and future organisation systems. The solution must: — Be robust, secure and flexible enough to support all current and potential future needs of health and social care services in Islington. The solution will be required to capture real-time data from across the multiple organisations (this must include the ability for supporting Mobile Disconnected Working). — Interface with multiple organisation systems via data ties and national applications and be capable of exchanging patient data with social care, GP and systems belonging to other healthcare organisations. — Support services provided to both Children and Adults. The solution must provide information to clinicians and other staff. The solution must be patient centric and display data in a clinically meaningful way to enable better management of individuals and their health and care. We are seeking to award the contract for a period of 5 years (initially for 3 years with the option to extend for a further 2 years in 2 x 12-month instalments). To participate in the tender opportunity, bidders must register with the ProContract eTendering portal at https://www.supplying2nhs.com

Bid responses must be submitted by 12:00 hours on 15.4.2015 Late submissions will not be accepted. Proposing a Solution Please refer to the OBS/Specification document for full details of our requirement for the delivery of an Integrated Digital Care Record (IDCR) solution (software and services) and Person Held Record (PHR) to support the delivery of integrated health and social care services across Islington. The solution must consist of: — Integrated Digital Care Record (IDCR) — Person Held Record (PHR)In proposing a solution you are required to complete and submit the Selection Criteria and Tender Response documents and the information requested in the Financial Model Template. Tender proposals must be submitted in a PDF format, with pricing submitted in a separate file (or submit one priced and one unpriced bid). Bids received after the above date and time may not be considered. Approach: The approach to this bid evaluation will be based on the following principles: — The CCG will reject any Bid which is not a Compliant Bid (see below) of this document for what constitutes a Compliant Bid; — An assessment of the technical and financial proposals within the Bids will be made; and — Emphasis will be placed on the deliverability aspects of the Bid. Bids will be appraised in absolute terms and will seek to obtain best combination of quality, price and deliverability (within the constraints of the requirements set out in this document). The evaluation process will seek to identify the Bid, which represents the most economically advantageous solution. Bids will be appraised both qualitatively and quantitatively however the CCG reserves the right not to appraise in detail, and / or to reject any Bid where the prices offered are significantly higher than those offered by other comparable Bids. Any Bid put on hold in this way may be re-assessed should any aspect of the remaining Bids be called into question at any point during the procurement process. Supplier Event Provision has been made to hold a Supplier Event on the 9.3.2015 at the following venue: Seminar Room 2 Resource for London 356 Holloway Road London N7 6PA. The purpose of this event will enable suppliers to fully understand our requirements in context and ensure no misconceptions are made. All discussions, questions and answers will be recorded and made available to any potential supplier to ensure we meet fair competition requirements. The event will start of 9:00 with each supplier expressing an interest being allotted a 30-minute Question and Answer session with representatives of the Pioneer Group Time allocation will be allotted on a first come basis therefore the onus is on you to respond at your earliest convenience and by 10:00 on Thursday 5th March. A maximum of 3 representatives from each Bidder is permitted. To express an interest in this event, and tender, bidders must register with the ProContract eTendering portal at https://www.supplying2nhs.com

II.1.6)Common procurement vocabulary (CPV)

48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Islington Integrated Care Pioneer and Partners, including Islington Clinical Commissioning Group (CCG), wishes to engage with a suitably qualified service provider for the provision of an Integrated Digital Care Record (IDCR) solution (software and services) to support the delivery of integrated health and social care services across Islington. This procurement will be for the benefit of the Islington Integrated Care Pioneer and Partners. This innovative solution will also require a Person Held Record (PHR) for the citizens of Islington that will enable the exchange of information with health and social care services and interact in multiple and innovative ways and assist patients and carers in managing health and wellbeing. The solution will be used and accessed by Islington health and social care staff as well as other organisations that need to have access to the solution to support patient care, new ways of working such as new models of care, clinical pathways and collaborative working. This may include other healthcare organisations, social care partners, independent sector providers third sector. The solution must be capable of supporting the delivery of care across multiple care settings including flexible integration and interoperability with existing and future organisation systems. The solution must: — Be robust, secure and flexible enough to support all current and potential future needs of health and social care services in Islington. The solution will be required to capture real-time data from across the multiple organisations (this must include the ability for supporting Mobile Disconnected Working). — Interface with multiple organisation systems via data ties and national applications and be capable of exchanging patient data with social care, GP and systems belonging to other healthcare organisations. — Support services provided to both Children and Adults. The solution must provide information to clinicians and other staff. The solution must be patient centric and display data in a clinically meaningful way to enable better management of individuals and their health and care. We are seeking to award the contract for a period of 5 years (initially for 3 years with the option to extend for a further 2 years in 2 x 12-month instalments). To participate in the tender opportunity, bidders must register with the ProContract eTendering portal athttps://www.supplying2nhs.com

Bid responses must be submitted by 12:00 on 15.4.2015 Late submissions will not be accepted. Proposing a Solution: Please refer to the OBS/Specification document for full details of our requirement for the delivery of an Integrated Digital Care Record (IDCR) solution (software and services) and Person Held Record (PHR) to support the delivery of integrated health and social care services across Islington. The solution must consist of:—Integrated Digital Care Record (IDCR) — Person Held Record (PHR). In proposing a solution you are required to complete and submit the Selection Criteria and Tender Response documents and the information requested in the Financial Model Template. Tender proposals must be submitted in a PDF format, with pricing submitted in a separate file (or submit 1 priced and 1 unpriced bid). Bids received after the above date and time may not be considered. Approach: The approach to this bid evaluation will be based on the following principles: — The CCG will reject any Bid which is not a Compliant Bid (see below) of this document for what constitutes a Compliant Bid; — An assessment of the technical and financial proposals within the Bids will be made; and — Emphasis will be placed on the deliverability aspects of the Bid. Bids will be appraised in absolute terms and will seek to obtain best combination of quality, price and deliverability (within the constraints of the requirements set out in this document). The evaluation process will seek to identify the Bid, which represents the most economically advantageous solution. Bids will be appraised both qualitatively and quantitatively however the CCG reserves the right not to appraise in detail, and / or to reject any Bid where the prices offered are significantly higher than those offered by other comparable Bids. Any Bid put on hold in this way may be re-assessed should any aspect of the remaining Bids be called into question at any point during the procurement process. Supplier Event: Provision has been made to hold a Supplier Event on the 9.3.2015 at the following venue: Seminar Room 2 Resource for London 356 Holloway Road London N7 6PA. The purpose of this event will enable suppliers to fully understand our requirements in context and ensure no misconceptions are made. All discussions, questions and answers will be recorded and made available to any potential supplier to ensure we meet fair competition requirements. The event will start of 9:00 with each supplier expressing an interest being allotted a 30-minute Question and Answer session with representatives of the Pioneer Group Time allocation will be allotted on a first come basis therefore the onus is on you to respond at your earliest convenience and by 10:00 on Thursday 5th March. A maximum of 3 representatives from each Bidder is permitted. To express an interest in this event, bidders must register with the ProContract eTendering portal at https://www.supplying2nhs.com

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: CCS Model Services Contract — ICT.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: The Authority will apply all the offences listed in Article 45(1) of Directive 2004/18/EC (implemented as Regulation 23(1) of the Public Contract Regulations (PCR) 2006 in the UK) and all of the professional misconducts listed at Article 45(2) of Directive 2004/18/EC (see also Regulation 23(2) in the PCR 2006) to the decision of whether a Candidate is eligible to be invited to tender.

A full list of the Regulation 23(1) and 23(2) criteria are at http://www.delta-esourcing.com/delta/project/reasonsForExclusion.html#pcr

Candidates will be required to answer these questions as part of the qualification process. For candidates who are registered overseas, you will need to declare if you have any offences/misconduct under your own countries laws, where these laws are equivalent to the Regulation 23 lists.
Candidates who have been convicted of any of the offences under Article 45(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 45(2) may be excluded from being selected to bid at the discretion of the Authority.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Evaluation criteria are detailed in the tender documents. You can access the documents by registering on to our e-tendering portal at: https://www.supplying2nhs.com

Once registered, you will be able to access and view all the tender documents. Minimum Level(s) of standards required.

Minimum level(s) of standards possibly required: Please refer to the tender documents on the e-tendering portal. Link ishttps://www.supplying2nhs.com

Once registered, you will be able to access and view all the tender documents.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As described in the tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

NELCSU/ISL/JR/300035

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

15.4.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 15.4.2015 – 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=132914844

GO Reference: GO-2015227-PRO-6401530.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

MONITOR
Monitor House, 133-155 Waterloo Road
SE1 8UG London
Internet address: https://www.gov.uk/government/organisations/monitor

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

27.2.2015

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