Invitation to Tender – Wellbeing and Independence Network

Invitation to Tender – Wellbeing and Independence Network

4 schedules. Schedule A – Well-being and Independence at Home, Schedule B – Independent living and well-being in the Community.

United Kingdom-Manchester: Health and social work services

2015/S 105-191379

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Stockport Metropolitan Borough Council
STaR Shared Procurement Service, Trafford Council, Trafford Town Hall, Stretford
For the attention of: Mr James Hunter
M32 0TH Manchester
UNITED KINGDOM
Telephone: +44 1619122572
E-mail: james.hunter@star-procurement.gov.uk
Fax: +44 1619124272

Internet address(es):

General address of the contracting authority: http://www.stockport.gov.uk/

Address of the buyer profile: www.the-chest.org.uk

Electronic access to information: www.the-chest.org.uk

Electronic submission of tenders and requests to participate: www.the-chest.org.uk

Further information can be obtained from: Stockport Metropolitan Borough Council
STaR Shared Procurement Service, Trafford Council, Trafford Town Hall
For the attention of: Mr James Hunter
M32 0TH Stretford
UNITED KINGDOM
Telephone: +44 1619122572
E-mail: james.hunter@star-procurement.gov.uk
Fax: +44 1619124272

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Stockport Metropolitan Borough Council
STaR Shared Procurement Service, Trafford Council, Trafford Town Hall
For the attention of: Mr James Hunter
M32 0TH Stretford
UNITED KINGDOM
Telephone: +44 1619122572
E-mail: james.hunter@star-procurement.gov.uk
Fax: +44 1619124272

Tenders or requests to participate must be sent to: Stockport Metropolitan Borough Council
STaR Shared Procurement Service, Trafford Council, Trafford Town Hall
For the attention of: Mr James Hunter
M32 0TH Stretford
UNITED KINGDOM
Telephone: +44 1619122572
E-mail: james.hunter@star-procurement.gov.uk
Fax: +44 1619124272

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services
Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Invitation to Tender Stockport Council’s Well-being and Independence Network (S440).

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Well-being and Independence Network (WIN) will incorporate a range of practical, social and emotional support which promotes and enables people’s ability to live well, independently and with a good quality of life. Within this will be some services which are explicitly funded (with some co-funding from NHS Stockport CCG) and commissioned by SMBC Adult Social Care and others which will support and develop social action within the community. The four ‘Lots’ or schedules making up the network are:
Schedule A – Well-being and Independence at Home,
Schedule B – Independent living and well-being in the Community,
Schedule C – Well-being and Independence through Community Transport,
Schedule D – Well-being and Independence through Social Action.
These are all detailed separately in Part 3 of the Service Specification. However they will all have some common features and be required to work collaboratively as part of one network to serve the best interests of service users and to meet emerging needs.
Annual Budgets
Lot A — Well-being and Independence at Home 300 000 GBP,
Lot B — Independent living and well-being in the Community 300 000 GBP,
Lot C — Well-being and Independence through Community Transport 120 000 GBP,
Lot D — Well-being and Independence through Social Action 150 000 GBP.
The guideline financial envelope will be a maximum Annual Contract Value for each schedule as listed above. The contract term is expected to be three years with the possibility of an extension of up to two further years. Within this financial envelope the bidders will be asked to quote the total hours which they will be able to deliver, inclusive of all aspects of preparation, travel, consultations, support, attendance at meetings, administration, etc. and showing how this will be supplemented by any other funding or revenues as part of the model.

II.1.6)Common procurement vocabulary (CPV)

85000000, 98000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for all lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The WIN will incorporate a range of practical, social and emotional support which promotes and enables people’s ability to live well, independently and with a good quality of life. Within this will be some services which are explicitly funded (with some co-funding from NHS Stockport CCG) and commissioned by SMBC Adult Social Care and others which will support and develop social action within the community. The 4 ‘Lots’ or schedules making up the network are:
Schedule A — Well-being and Independence at Home,
Schedule B — Independent living and well-being in the Community,
Schedule C — Well-being and Independence through Community Transport,
Schedule D — Well-being and Independence through Social Action.
These are all detailed separately in Part 3 of the Specification. However they will all have some common features and be required to work collaboratively as part of one network to serve the best interests of service users and to meet emerging needs. All providers will share the qualities outlined below.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

in days: 90 (from the award of the contract)

Information about lots

Lot No: 1Lot title: Well-being and Independence at Home

1)Short description

Strategic Objectives:
— As part of the Well-being and Independence Network, this service will offer practical support to help people maintain their independence, well-being, safety, security and dignity in their own homes.
— It will work in close collaboration with others to ensure that services are provided in a co-ordinated and consistent manner, ensure clear referral routes for those requiring assistance and avoid any duplication as part of a whole system approach.
— A joined up, person centred offer will help ensure that people are supported to maintain their own independence and well-being for as long as possible, in a home which meets their needs and preferences and which is fit for purpose. This service will help address a number of priorities identified through consultation and wider evidence in relation to well-being and independence. These will be different for each individual but the offer will include the following.
Desired Outcomes:
— a safe and comfortable home: warm, safe, secure, adapted to needs and a comfortable place to live in and to invite people to visit,
— access or advice in relation to trustworthy gardeners, handy persons and contractors where needed, helping to drive out rogue traders,
— a suitable home: help with adaptations, or finding suitable accommodation if the current home is no longer suitable,
— affordability: assistance with helping people accessing funds they are entitled to (e.g. access to benefits, allowances, energy efficiency grants etc.;) as part of the above service.
General Objectives: to ensure that the services provided prioritise people who would most benefit from the service and might otherwise find it difficult to remain at home. This may include but not be limited to:
— people needing support to manage at home following an accident, an illness, a fall or mobility issues, (permanent or temporary issues),
— people with physical, sensory or learning disabilities who would benefit from support to maintain their independence and well-being in their own home,
— people needing fast track practical support at crisis points such as coming home from hospital and needing some adaptations or additional support to cope at home,
— people whose circumstances have changed — for example following a bereavement or who are now living alone and need additional practical support to enable them to stay safe and well at home— Informal carers, in support of their caring role, recognising and supporting their own health and well-being needs,
— people living in their own homes (e.g. owner occupiers and private rented) who find that their housing is no longer suitable for their needs and would benefit from the practical support the service can offer Outcomes for individuals.
We want people using this service to be able to say and feel, for example:
— I got the practical help I needed, in a timely fashion, when I came home from hospital and as a result I settled back home quickly.
— My home environment is suitable for my needs and that helps prevent me from falling.
— Getting the practical support we need in the home has helped us to manage our health and well-being, and avoid stress and anxiety.
— I feel more independent and confident about living at home, and know how to seek further help, information or support if and when I need it.
— I now feel able to remain at home, where I feel safe and well, without having to move.
— I feel happy to invite friends and neighbours round to visit me at home, and now feel more part of my local community,
— I feel I’m treated with dignity and respect, that I’m listened to, and that my needs and preferences are understood.

2)Common procurement vocabulary (CPV)

85000000

3)Quantity or scope

Please see Tender Documentation.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

Lot No: 2Lot title: Independent Living and Well-being in the Community

1)Short description

General objectives: to ensure that the services provided target people who would otherwise find it very difficult to participate and regularly sustain employment, volunteering, social activity or lifelong learning. This may include but not be limited to:
— people with physical, sensory or learning disabilities and mobility issues (permanent and temporary);
— informal carers, during their caring role and after the person they have cared for has passed away or moved into a care home;
— people who have lost confidence to get out and about due to illness or worsening disability, a fall, temporary but ‘acute’ limitation or following a long stay in hospital for example;
— people who have suffered a bereavement;
— people who live alone and/or who may not have a local family or friendship support network.
Specific objectives:
— for people of a working age, to maximise their ability to (re)enter and sustain paid employment through short, medium or longer-term opportunities,
— to stimulate the development of new opportunities and identify and promote existing opportunities for formal volunteering, including peer support activity, peer mentoring, and for this to be sustainable over the short to medium-term,
— to stimulate interest in and enable people to participate in activities that they find rewarding and enjoyable from a social perspective, and wherever possible, which have a wider added value,
— to identify or assist in creating appropriate opportunities for people to contribute to civic society (in its widest sense) and participate in a range of activity where their personal attributes, skills and experience can be applied and valued,
— to provide or facilitate the opportunity for people to benefit from cultural and green space provision within and outside of the borough, working with the providers of these services wherever possible. The achievement or pragmatic delivery of the above objectives should not be necessarily be regarded as mutually exclusive. For the people who benefit from this support, we would want them to be able to be able to say and feel for example:
— I feel that I have a rewarding role in my community though a job, as a volunteer, in social activities and groups, adult education etc.
— I am able to maintain existing relationships and have regular contact with friends and companions.
— I am socially active and I know how to get more involved with my community if I want to.
— I am more confident about getting involved and trying out new things.
— I have (re)gained confidence to get out and about after a particularly difficult time.
— I have recognised that I have life skills which are valuable and which I can sometimes use to help other people …. and as a result I have a better quality of life and I am better able to cope and stay independent.
Service requirements:
The Council is looking for providers with a proven record of innovation and flexibility in targeting and supporting people who would otherwise find it difficult to maintain typical social and civic engagement and participation. They should be able to demonstrate an awareness of the wide range of factors that could prevent typical engagement and participation; use this insight to inform their strategy for targeting and supporting people in Stockport; and show how they would create solutions which make a positive and sustained difference to people’s quality of life, and in turn their ability to remain resilient and independent. The provider must ensure that the service is delivered at an appropriate scale for it to make a sustained difference at a borough-wide level and as such the provider must be willing to implement a fair, appropriate and proportionate charging approach for the support that it provides. The provider must be willing to target and clearly prioritise who it supports and have guidelines for its employees to follow which will ensure that services are meeting the needs of people who most need it.

2)Common procurement vocabulary (CPV)

85000000

3)Quantity or scope

See Service Specification.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

Lot No: 3Lot title: Well-being and Independence through Community Transport

1)Short description

The Council wants to ensure the provision of basic, affordable and reliable transport for people who are unable to use public transport, particularly within the population groups targeted by the ‘WIN’. This transport will act as an enabler in living independently by supporting people to get to where they need to go. The Transport Provision will be expected to work collaboratively with other services operating within the Well-being and Independence Network (‘WIN’) to support preventative approaches, by facilitating access. The Transport Provider will need to be attentive to service provision and community/voluntary/peer developments across the network in order to understand strategically where it is best able to support with transport solutions and look to develop/adapt its own service accordingly.

2)Common procurement vocabulary (CPV)

85000000, 60000000

3)Quantity or scope

See Service Specification.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

Lot No: 4Lot title: Well-being and Independence through Social Action and Community Support

1)Short description

The successful provider will be expected to work in a highly collaborative way with other partners and stakeholders who have a direct or indirect interest in community capacity building in Stockport, which will include but may not be limited to:
— Council colleagues from the People and Place Directorates, in particular the 4 locality ‘Relationship Manager’ roles that have recently been established; the Neighbourhood Management Teams which support and work in Stockport’s Priority Neighbourhoods; and the public health community development team which is now managed directly by the Council’s Public Health function having been recently transferred from NHS Stockport Foundation Trust,
— colleagues and organisations in the wider Well-being and Independence Network,
— colleagues in the new Targeted Prevention Alliance service, in particular the ‘community-connector’ roles within this new service (which will be developed from 1.6.2015 onwards),
— the formal voluntary sector, in particular the volunteering programmes that many local charitable organisations manage to support and deliver their core objectives,
— evolving local organisations which are trialling new models of support such as time banking and a number of emerging faith-based projects working at a neighbourhood level,
— colleagues and organisations across ‘Stockport Together’ and the wider health, social care and community sector. This collaborative and co-operative way of working, alongside an active recognition of the need to have effective external communication, is necessary to ensure that the new service does not develop in isolation and it is both informed by and can respond flexibly to wider developments and aligned activity in the borough.
Strategic objectives and individual outcomes:
The contribution of ‘social action and community support’ to the Well-being and Independence Network has been conceived specifically to address a number of priorities that were identified through consultation with residents and by referring to wider evidence of what works to promote well-being, resilience and independence. It is therefore essential that the following priorities become central objectives in the work of this part of the network:
— addressing loneliness and social isolation,
— approaches which promote and foster emotional well-being, covering a wide spectrum from bereavement to on-going low mood,
— social action and support which is tailored towards creating carer/age/disability/dementia friendly environments and communities,
— supporting and growing ‘community of interest’ groups to provide mutual support, in particular where these communities of interest relate to populations which Adult Social Care regards as priority groups e.g. older people, people with a wide range of permanent or temporary disabilities, people from a BME background, people living with the emotional or physical effects of conditions such as dementia etc.; and the people who care for them.

2)Common procurement vocabulary (CPV)

85000000

3)Quantity or scope

Please See Service Specification.

4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 0

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 29.6.2015 – 16:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

29.6.2015 – 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 29.6.2015 – 16:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

To access and download the tender documents Tenderers are required to be registered on the CHEST portal on the following link — www.the-chest.org.uk Once registered, the tender documents will be available for companies to download. You will find the tender documents by looking under Stockport Council in the Current Opportunities section. Tenders are to be returned by uploading onto the CHEST Portal. The Chest Reference number is 9WVL-AF8EKI. Tenderers are required to comply with the instructions in the tender documents. The Contract will be for a period of 3 years, commencing 1.10.2015, with an option to extend for up to a further 2 years, to 30.9.2020. Closing date and time for the submission of tenders is 29.6.2015 at 16:00 hrs.

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

STaR Shared Procurement Service
Trafford Town Hall, 1st Floor Extension,Talbot Road
M32 0TH Stretford
UNITED KINGDOM
E-mail: procurement@star-procurement.gov.uk

Body responsible for mediation procedures

STaR Shared Procurement Service
Trafford Town Hall, 1st Floor Extension, Talbot Road
M32 0TH Stretford
UNITED KINGDOM
E-mail: procurement@star-procurement.gov.uk

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

STaR Shared Procurement Service
Trafford Town Hall, 1st Floor Extension, Talbot Road
M32 0TH Stretford
UNITED KINGDOM
E-mail: procurement@star-procurement.gov.uk

VI.5)Date of dispatch of this notice:

29.5.2015

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