Islington Carers Hub Service

Islington Carers Hub Service

Islington Council invites suitable expressions of interest from suppliers for the provision of the Islington Carers Hub Service.

United Kingdom-London: Health and social work services

2015/S 132-243679

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Islington
Third Floor, 7 Newington Barrow Way, Finsbury Park
For the attention of: Ms Chloe Gardhouse
N7 7EP London
UNITED KINGDOM
Telephone: +44 2075278118
E-mail: procurement@islington.gov.uk

Internet address(es):

General address of the contracting authority: http://www.islington.gov.uk/

Address of the buyer profile: http://www.islington.gov.uk/

Electronic access to information: https://www.londontenders.org

Electronic submission of tenders and requests to participate: https://www.londontenders.org

Further information can be obtained from: Islington
Third Floor, 7 Newington Barrow Way
For the attention of: Ms Chloe Gardhouse
N7 7EP Finsbury Park
UNITED KINGDOM
Telephone: +44 2075278118
E-mail: procurement@islington.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Islington
Third Floor, 7 Newington Barrow Way
For the attention of: Ms Chloe Gardhouse
N7 7EP Finsbury Park
UNITED KINGDOM
Telephone: +44 2075278118
E-mail: procurement@islington.gov.uk

Tenders or requests to participate must be sent to: Islington
Third Floor, 7 Newington Barrow Way
For the attention of: Ms Chloe Gardhouse
N7 7EP Finsbury Park
UNITED KINGDOM
Telephone: +44 2075278118
E-mail: procurement@islington.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

1516-091 Islington Carers Hub Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKI12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Islington Council invites suitable expressions of interest from suppliers for the provision of the Islington Carers Hub Service. Current status / Background The aim of the contract is to ensure the provision of a range of high quality services to carers who care for a resident within Islington. The current contract ends on 30 September 2015. Services currently provided are: Advice, information and signposting Identifying hidden carers Outreach Support services Strategic Leadership Carer engagement. The Requirement The Provider will: Work with adult carers who care for a resident within Islington Provide an office base in Islington for staff to operate from Work flexibly so that carers can access Hub services digitally, in a wide range of community venues, and outside usual office hours Act as a single gateway to a range of services for adult carers, referring and signposting carers as necessary to meet their needs Provide strategic leadership on carers’ issues within the borough Deliver impartial advice and information to carers Provide a range of support services to carers enabling them to achieve income maximisation, achieve well-being as outline in the Care Act 2014, clause 2.1.2, and complete forms Set up and administer support groups as needed Review, develop and deliver an annual flexible breaks fund designed to support carers in their caring role Undertake carers assessments and support planning for carers in need of low level support where neither the carer nor the cared for are in receipt of a Council care package Work proactively to ensure smooth transition for young adult carers Deliver providers forums, presentations, workshops and focus groups Work effectively to support carers into employment and education Deliver and coordinate Carers Rights Day and Carers Week activities across the borough annually Work effectively to identify hidden carers and engage them with services as appropriate Ensure that carers are actively engaged in service developments and appropriate areas of service delivery Pursue fundraising opportunities, in partnership or alone, to develop service areas, commission research or undertake other activities as agreed with the authorising officer. The Provider will evidence that their services are helping carers to achieve the following outcomes: Carers are respected as expert care partners Carers have access to the integrated and personalised services they need to support them in their caring role Carers can have a life of their own alongside their caring role Carers are supported so that they are not forced into financial hardship by their caring role Carers are supported to stay mentally and physically well and treated with dignity Carers are able to: carry out any caring responsibilities the carer has for a child provide care to other persons maintain a habitable home environment manage and maintain nutrition develop and maintain family or other personal relationships fulfil their educational and employment potential, including engagement in training and volunteering opportunities access facilities or services in the local community, including recreational facilities or services Engage in recreational activities. The Provider will deliver the following service outcomes: Carers know where to go for information, advice and support in Islington Carers can easily access the advice and information they need using a range of methods and via a range of formats Carers know about the flexible breaks fund and how to access it Carers can access a range of opportunities to enable them to meet their personal outcomes Carers know where to go for a Carers Assessment and how to access one Carers enjoy a good quality of life Strategic leadership for carers in Islington promoting carers issues and rights. Additionally, the successful tenderer must be able to: Contribute to the aims and key objectives of Islington’s Fairness Commission report, including payment of the London Living Wage. TUPE [Transfer of Undertakings (Protection of Employment) Regulations] Potential providers must be aware that TUPE may or may not apply to this service. Further details will be available in the invitation to tender. Contract Period The contract period will be for 24 (twenty four) months from an estimated start date 1.10.2015 with option to extend for up to 12 (twelve) months on 3 (three) consecutive occasions (total of 60 (sixty) months) Contract Value The estimated total value of this contract is 1 750 000 GBP over the maximum 60 (sixty) months term of the contract. This is based on 350 000 GBP per annum. There is a maximum fixed budget for this service of 350 000 GBP per annum. Any bids over this amount will be disqualified. Award criteria The contract will be awarded to the Most Economically Advantageous Tender (MEAT) in accordance with the Public Contracts Regulations 2015. MEAT for this contract is quality 80 % and cost 20 %. Further details are provided in the invitation to tender. Cost 20%Quality 80 % made up of: To be assessed by presentation: Proposed approach to service user engagement and participation (15 %) To be assessed by interview: Proposed approach to service delivery (20 %) Proposed approach to managing performance and outcomes (20 %) Proposed approach to partnership working (15 %) Proposed approach to leadership and development (10 %) Total 100 % Procurement Process This contract will be procured using the Open Procedure. The Open Procedure means that all bidders who successfully express an interest are invited to submit a tender. Please note, the award criteria will be assessed by an interview and a presentation. Those who submit a tender and meet the minimum requirements will be invited to interview and have their pricing evaluated. Further details are provided in the invitation to tender.

II.1.6)Common procurement vocabulary (CPV)

85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The hub will act as a single gateway to a range of services for adult carers, referring and signposting carers as necessary to meet their needs. It will provide strategic leadership on carers’ issues within the borough; deliver impartial advice and information to carers; provide a range of support services to carers enabling them to achieve income maximisation, achieve well-being as outline in the Care Act 2014, clause 2.1.2, and complete forms; set up and administer support groups as needed; review, develop and deliver an annual flexible breaks fund designed to support carers in their caring role; undertake carers assessments and support planning for carers in need of low level support where neither the carer nor the cared for are in receipt of a Council care package; work proactively to ensure smooth transition for young adult carers; deliver providers forums, presentations, workshops and focus groups; work effectively to support carers into employment and education; deliver and coordinate Carers Rights Day and Carers Week activities across the borough annually; work effectively to identify hidden carers and engage them with services as appropriate; ensure that carers are actively engaged in service developments and appropriate areas of service delivery; pursue fundraising opportunities, in partnership or alone, to develop service areas, commission research or undertake other activities as agreed with the authorising officer.
The contract period will be for 24 (twenty four) months from an estimated start date 1.10.2015 with option to extend for up to 12 (twelve) months on 3 (three) consecutive occasions (total of 60 (sixty) months).
Estimated value excluding VAT: 1 750 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 3
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.
Minimum level(s) of standards possibly required: Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.
Minimum level(s) of standards possibly required:
Please see the contract documentation on the London Tenders Portal: contract 1516-091 Islington Carers Hub Service.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

1516-091
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 23.7.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

24.7.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Date: 24.7.2015 – 14:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: 60 months.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

7.7.2015

Enjoyed this post? Share it!