IT Infrastructure Operations Tender
To deliver Infrastructure Operations directly in the UK and Ireland.
United Kingdom-Reading: IT services: consulting, software development, Internet and support
Contract notice – utilities
Section I: Contracting entity
I.1)Name and addresses
No, 1 Forbury Place, 43 Forbry Road
Contact person: Charlotte Brocks
Telephone: +44 7876836903
NUTS code: UK
I.2)Information about joint procurement
Section II: Object
SSE RFI Ref: 6909 OO Services – Infrastructure Operations and Support Services – Multi Site 0222
II.1.2)Main CPV code
II.1.3)Type of contract
The Authority currently manages their IT Infrastructure operations and related support service using mainly in-house services with a small number of specific areas under a managed service with external suppliers.
Through the accelerated adoption of cloud services and the transition of current “on premise” technology solutions to more flexible and cost controllable ways of working, the Authority wishes to deliver more value to the business, drive down the cost to serve and make it easier for the business to engage IT.
To achieve these outcomes, the Authority wishes to explore options to engage with a single Supplier that can either prime a solution that fronts a selection of best in breed partners, or provide a direct solution, that can deliver its Infrastructure Operations directly in the UK and Ireland.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.3)Place of performance
Hampshire, United Kingdom
II.2.4)Description of the procurement:
Volumetrics and Scope of Services required are provided in the Procurement Documents available upon expression of interest sent to Fit.Procurement@sse.com
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Annually for 2 years
II.2.9)Information about the limits on the number of candidates to be invited
RFI Pre-qualification evaluation criteria is stated in the Procurement Documents which can be accessed upon expression of interest being sent to Fit.Procurement@sse.com
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
UK based operations required.
UK based clientele required.
Supplier must have business with utilities clients.
Supplier must have a UK based utilities customer.
Must have an existing end to end IT managed service operations (direct or through a partnership).
Capabilities required for project and professional service delivery (direct or through a partnership).
Existing End User Computing delivery capability (direct or through a partnership).
Existing Instructure Management and Support capability (direct or through a partnership).
Existing IT Service Management capability (direct or through a partnership).
Proven IT Helpdesk/Service Desk capability (direct or through a partnership).
Min 30 000 000 GBP annual revenue requirement from UK based utilities.
Min 100 000 000 GBP annual revenue from UK IT Infrastructure Service Ops.
Information Security Management System ISO 27001 or equivalent certification must.
IT Service Management ISO 20000 or equivalent certification must.
OHSAS 18001 must for organisational health and safety
Helpdesk Institute; HDI certification or equivalent certification required
Minimum Microsoft Gold Partnership.
If successful, Supplier will be registered in the Achilles Supplier Regisration System (SRS) before Contract Award.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.4)Objective rules and criteria for participation
Further information provided in the procurement documents which can be accessed upon receiving an expression of interest at Fit.Procurement@sse.com
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Further information provided in the procurement documents.
III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Contract Principles available in the procurement documents.
III.2.3)Information about staff responsible for the performance of the contract
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.1)Information about recurrence
SSE, 4, Penner Road
Telephone: +44 7876836903
VI.5)Date of dispatch of this notice: