IT Infrastructure Tender Dumfries

IT Infrastructure Tender Dumfries

DGHP seeks to appoint Suppliers to provide and support its IT and communications infrastructure.

United Kingdom-Dumfries: Information systems and servers

2017/S 211-438482

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Dumfries and Galloway Housing Partnership Ltd
Grierson House, The Crichton, Bankend Road
United Kingdom
Contact person: Stephen Irving
Telephone: +44 1387242500
Fax: +44 1387242509
NUTS code: UKM92
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Other type: Registered Social Landlord

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement


IT Infrastructure.

Reference number: DS001

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

1.5.1 DGHP seeks to appoint Suppliers to provide and support its IT and communications infrastructure, including core infrastructure, networks and end-user device hardware and provisioning.

II.1.5)Estimated total value

Value excluding VAT: 300 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKM92
Main site or place of performance:


II.2.4)Description of the procurement:

1.6.1 The Solution shall cover every aspect of IT Infrastructure and Service Delivery, including but not limited to:

— Core servers and storage devices together with the associated operational software (e.g. Microsoft operating systems, hypervisors, etc.);

— Wide Area Network (WAN) including data centre and direct cloud (e.g. Microsoft) connectivity;

— Wired Local Area Network (LAN) and Wireless LAN (WLAN) services;

— Internet connectivity including resilient breakouts to support connectivity to remote sites, cloud and other hosted services;

— Desktop device refresh;

— End-user device desktop provisioning including desktop and mobile devices with a solution such as thin-client deployed as required to support legacy business applications and to optimise network bandwidth; and

— Backup and Disaster Recovery services.

For the avoidance of doubt, the provision of Microsoft Licenses is out of scope of the Tender except where Microsoft have determined that these must be provided by the Supplier, e.g. Data Centre SPLA and Cloud licensing model. However, the Supplier shall implement all Microsoft software and services, as required by the Solution and licensed by DGHP.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: WAN / Weighting: 11
Quality criterion – Name: End User Devices / Weighting: 11
Quality criterion – Name: Server, Storage & Backup / Weighting: 11
Quality criterion – Name: User Authentication / Weighting: 3
Quality criterion – Name: Device Management / Weighting: 4
Quality criterion – Name: LAN & Wireless LAN / Weighting: 6
Quality criterion – Name: Disaster Recovery / Weighting: 8
Quality criterion – Name: Implementation Services / Weighting: 10
Quality criterion – Name: Ongoing Support Services / Weighting: 6
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

At DGHP’s discretion, extension of one year at the end of year 4 and of one year at the end of year 5.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

From the Commencement Date the Contractor shall maintain in force (at its own expense) the following insurance policies for the duration of the Agreement:

— professional indemnity cover in a sum of not less than 10 000 000 GBP;

— public and products liability cover in a sum of not less than 10 000 000 GBP;

— employer’s liability insurance in a sum of not less than 10 000 000 GBP;

— cyber liability insurance in a sum of not less than 2 000 000 GBP.

Suppliers must be able to demonstrate the following skills:

— Project management of a project of this size and technical complexity.

— Risk management of a project of this size and technical complexity.

— Experience of transition to cloud-based and externally hosted IT systems.

— Ability to deliver solutions with ‘elasticity’ which allows customers to move incrementally from hosted to SaaS delivery during the lifetime of an IT infrastructure contact.

— Designed wide area networks to support agile working and cloud service delivery.

— Assisted customers with the transition to the ‘Digital Office’.

— Assisted customers with innovation in IT service delivery which has delivered both technical and business-related efficiencies and savings.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 30/11/2017
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 14/12/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 02/04/2018
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:517181).

VI.4)Procedures for review

VI.4.1)Review body

Dumfries & Galloway Housing Partnership Ltd
Grierson House, The Crichton, Bankend Road
United Kingdom
Telephone: +44 1387242500
Fax: +44 1387242509Internet
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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