IT Services Outsourcing Contract – Cardiff and Vale College

IT Services Outsourcing Contract – Cardiff and Vale College

The managed service will be responsible for all aspects of IT within the college.

United Kingdom-Barry: Computer support and consultancy services

2017/S 224-466277

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Cardiff and Vale College
Colcot Road
Barry
CF62 8YJ
United Kingdom
Contact person: Alex Ley
Telephone: +44 2920250250
E-mail: tenders@cavc.ac.uk
NUTS code: UKL22
Internet address(es):Main address: www.cavc.ac.uk

Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0421

I.2)Joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.sell2wales.gov.wales
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.sell2wales.gov.wales

I.4)Type of the contracting authority

Other type: further education provider

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of Network Support Services.

Reference number: CAVC-IT-17-012

II.1.2)Main CPV code

72600000

II.1.3)Type of contract

Services

II.1.4)Short description:

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.1.5)Estimated total value

Value excluding VAT: 1 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72500000
72510000
72514000
72540000
72541000
72590000
72600000
72610000
72611000
72700000
80533100

II.2.3)Place of performance

NUTS code: UKL22
Main site or place of performance:

Cardiff and The Vale of Glamorgan.

II.2.4)Description of the procurement:

Cardiff and Vale College are looking to outsource their IT Services Department.

The managed service will be responsible for all aspects of IT within the college e.g. all IT Infrastructure, devices and software; 1st, 2nd and 3rd line user and technical support; asset management; backup solution; VOIP; mobile device management and printing.

It is really important to the college that the new IT Services Department has an outstanding customer satisfaction from staff and students while providing value for money.

The College is looking for flexible working hours to meet the needs of the business ensuring there is an out of core business hours service for key services/systems.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Potential 12 month extension + Potential 12 month extension.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 191-391217

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/12/2017
Local time: 09:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 22/12/2017

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=73385

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

Community benefits are an important consideration and outcome for Cardiff and Vale College within our procurement activities, to ensure that wider social and economic issues are taken into account when spending public money.

We are committed in developing a vibrant Welsh economy capable of delivering strong and sustainable economic growth by providing opportunities for everyone in Wales.

The College urges bidders to consider what they can do to improve the quality of life and life opportunities to the communities in which the College serves and as such, the College seeks to generate community benefits through the award of this contract.

Some examples of community benefits would be:

Sponsoring a College run community event or trip.

Sponsoring a local sports team.

Willingness to take on a College work experience student or apprentice.

Supporting a youth group, community group or College charity.

Participating in College charity partner events and activities.

Supporting local charity run employment schemes.

Training to community groups.

Charitable donations to College community partners.

Education contributions through career advice, career talks.

(WA Ref:73385)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

Cardiff and Vale College
Colcot Road
Barry
CF62 8YJ
United Kingdom
Telephone: +44 02920250250
E-mail: tenders@cavc.ac.ukInternet address:www.cavc.ac.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

21/11/2017

 

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