Learning Management System Support Contract

Learning Management System Support Contract

We are therefore seeking to replace our combined software and infrastructure services with a managed service hosted on either Azure or AWS.

United Kingdom-Coventry: Educational software package

2017/S 041-075864

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Coventry University Group
Priory Street
Contact point(s): Procurement Directorate
CV1 5FB Coventry
United Kingdom

Internet address(es):

General address of the contracting authority: www.coventry.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/coventryuniversity/aspx/Home

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Learning Management System Support.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Coventry University Group is committed to providing a modern, reliable and scalable online learning environment to meet the rapidly growing demands of its campus, blended and online learning communities.
The University have been using Moodle as its Learning Management System (LMS) since 2008 and has one of the largest online learning environments in the country with approximately 45 000 active users (unique log ins over 3 month period). It is anticipated that this will expand significantly over the next four years to approximately 100 000 users and that a significant proportion of these will be via distance learning courses. The Group includes a range of subsidiaries who operate multiple intakes throughout the year.
Currently both the software management for Moodle and Mahara (E-Portfolio) and hosting infrastructure are outsourced. The University has recently acquired in-house provision of Azure and is in the process of setting up Amazon Web Services (AWS) and wishes to host on one of these platforms.
We are therefore seeking to replace our combined software and infrastructure services with a managed service hosted on either Azure or AWS. To facilitate this we are looking for a supplier who has experience and expertise hosting Moodle / Mahara in this way who can support the University’s transition to this new hosting model and manage the service thereafter.
The chosen supplier must have experience of large Moodle implementations, preferably within the Higher Education environment and be able to show how they would quickly scale to meet rapid changes to student usage and numbers. They must also have experience of advising on Moodle architecture, installing upgrades and thorough testing.
It is expected that the contract will be for a 3 year period and renewable for two periods of one year thereafter. A description of the kind of solution the University wishes to purchase can be found in LMS Hosting Service Description document.

II.1.6)Common procurement vocabulary (CPV)

48190000, 72260000, 72250000, 72210000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 50 000 and 200 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

5.4.2017 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



Related Posts

Website and Intranet Replacement – Market Consultation – Portsmouth City Council

Management Information System Requirement – Telford and Wrekin Council

Procurement for All Business Solutions Framework

Kirklees Council Digital Services Contract

Contract for Disaster Recovery as a Service