Lee Valley Heat Network – Contract 3 – Customer Services

Lee Valley Heat Network – Contract 3 – Customer Services

This contract is to: Provide a metering and billing service to all LVHN’s residential and commercial customers, Provide a meter maintenance services to all LVHN’s residential and commercial customers, Provide pre-payment meter services for residential customers as required.

United Kingdom-Enfield: Customer services

2014/S 240-422377

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Enfield
ENV — Sustainability, Civic Centre, Silver Street
For the attention of: Mr Peter Alekkou
EN1 3XA Enfield
UNITED KINGDOM
Telephone: +44 2083793163
E-mail: peter.alekkou@enfield.gov.uk

Internet address(es):

General address of the contracting authority: www.enfield.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Lee Valley Heat Network – Contract 3 – Customer Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

This contract is 1 of 3, under separate OJEU notices, that are being procured by Enfield Council on behalf of it and other contracting authorities (as set out in this notice). Lee Valley Heat Network Ltd (LVHN) is a company wholly owned by Enfield Council (see VI.3), and has been set up to provide a district heating network supplied via the Edmonton Eco Park Energy from Waste (EfW) plant and provide a heat service to residential and commercial developments in and around the borough of Enfield (the Strategic Heat Network). There may also be further satellite heating networks within or outside the Borough of Enfield which are supplied from a separate heat source (the Satellite Schemes).
This contract is to:
— Provide a metering and billing service to all LVHN’s residential and commercial customers,
— Provide a meter maintenance services to all LVHN’s residential and commercial customers,
— Provide pre-payment meter services for residential customers as required,
— Provide HIU maintenance services for residential customers,
— Provide a single customer help desk to all LVHN’s residential and commercial customers, and
— Include an interface to the operation and maintenance contractors of the Strategic Heat Network and each Satellite Scheme,
— Provide a debt management service and other customer services required for any development.
The other 2 contracts are:
— A contract for the design, build and operation of the District Heating Energy Centre (DHEC) for the Strategic Heat Network (Contract 1),
— A framework for the operation and maintenance of the smaller energy centres of the Satellite Schemes and the first mini-competition for Ladderswood Satellite Scheme and possibly some metering and billing services (Contract 2).
Meridian Water:
The Meridian Water development will be the first large development of residential and commercial customers to connect to Strategic Heat Network. In phases, the developments will consist of 5 000 homes, with the potential for this to increase to 8 000 homes. Customers are expected to require a service from late 2017 or early 2018. Meridian Water will create approximately 15 MW of heat demand, and the District Heating Energy Centre on the Eco Park is being designed to have a capacity of approximately 70 MW.
Ladderswood:
Ladderswood is a new estate that consists of around 500 homes, some retail space and an hotel. This the first Satellite Scheme and will have its first customers in September 2015, and the remainder over the following 2 years.
Alma Estate:
Alma Estate consists of around 1 000 homes and extensive community buildings. This is expected to be the second Satellite Scheme and to have its first customers in September 2016.
New Avenue:
New Avenue consists of around 350 homes. This is expected to be the third Satellite Scheme and to have its first customers in September 2017.
Future Developments connected to the Strategic Heat Network:
It is expected that there will be several more developments requiring Customer Services that will connect to the Strategic Heat Network.
Future Satellite Schemes:
It is expected that there will be several more satellite schemes requiring Customer Services within Enfield and nearby London Boroughs.

II.1.6)Common procurement vocabulary (CPV)

79342300, 65500000, 48444100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The estimated upper value of 10 000 000 GBP (as stated below) includes future possible expansion of the Strategic Heat Network and the adoption of Satellite Schemes (which is not guaranteed).
Estimated value excluding VAT:
Range: between 2 000 000 and 10 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The Contract will be for a period of 10 years, with an LVHN option to terminate early.
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 120 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

The Council reserves the right to require bonds, guarantees, deposits and/or other appropriate forms of security. Details will be set out in the contract documents.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details in relation to financing conditions and payment arrangements will be set out in the contract documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please note the Council reserves the right to require groupings of contractors to take a particular legal form or to require a single contractor to take primary liability or to require that each party undertakes joint and several liability in the award and performance of the contract.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes

Description of particular conditions: The successful supplier will be required to actively participate in the achievement of social and/or environmental policy objectives relating to recruitment and training initiatives. Accordingly the contract performance conditions may in particular relate to social and environmental considerations. As shall be set out in the pre-qualification questionnaire and tender documentation available fromwww.londontenders.org

III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.

In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 26 of the Public Contracts Regulation 2006 as amended from time to time and as set out in the pre-qualification questionnaire and tender documentation available from www.londontenders.org

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Article 47 of Directive 2004/18/EC and Regulation 24 of the Public Contracts Regulations 2006 as amended from time to time and set out in the pre-qualification questionnaire and tender documentation available from www.londontenders.org

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:

In accordance with Articles 48 to 50 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006 as amended from time to time and as set out in the pre-qualification questionnaire and tender documentation available from www.londontenders.org

III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 8
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

9QLC-V6MI1L

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

20.1.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 180 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: An authorised Officer of the Council.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

VI.3)Additional information

The participant’s attention is drawn to the fact that the final award of the contract is subject to approval of final funding arrangements. Therefore the Authority reserves the right at any time not to award a Contract to amend the terms of the Contract and to withdraw from, suspend or terminate the procurement procedure, or any part of the procurement procedure and to procure the Contract by any alternative means which the Authority see fit (including by way of undertaking a new procurement process) without incurring any liability to the participant.
The Authority is procuring on behalf of itself and a wholly owned company, LVHN Ltd, which is yet to be fully established by the Council.
The Authority wishes to establish a Contract for use by the following UK public sector bodies (and any future successors to these organisations):
Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide:

http://www.ons.gov.uk/ons/rel/na-classification/national-accounts-sector-classification/index.html

Local Authorities:
http://openlylocal.com/councils/all www.ubico.co.uk Agent acting on behalf of Cheltenham Borough Council.

NDPBs https://www.gov.uk/government/organisations

National Parks Authorities:

http://www.nationalparks.gov.uk/

Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but not Independent Schools:

http://www.education.gov.uk/edubase/home.xhtml

Police Forces in the United Kingdom:

http://www.police.uk/?view=force_sites

http://apccs.police.uk/about-the-apcc/

Fire and Rescue Services in the United Kingdom:

http://www.fireservice.co.uk/information/ukfrs

http://www.nifrs.org/areas-districts/

http://www.firescotland.gov.uk/your-area.aspx

NHS Bodies England:

http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspx

Hospices in the UK:

http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-careservices/

Registered Social Landlords (Housing Associations),
Third Sector and Charities in the United Kingdom:

http://www.charitycommission.gov.uk/find-charities/

http://www.oscr.org.uk/search-charity-register/

https://www.charitycommissionni.org.uk/ShowCharity/RegisterOfCharities/RegisterHomePage.aspx

Citizens Advice in the United Kingdom:

http://www.citizensadvice.org.uk/index/getadvice.htm

www.cas.org.uk

http://www.citizensadvice.co.uk/

It is currently envisaged that LVHN Ltd will be fully established by the date of the award of the contract and will be responsible for contracting with the successful applicant for the delivery of the required services. Further details relating to the contracting entity and related contracting structure will be set out in the tender documents.
Participants are to note that:

(1) The information and/or tender documents for this opportunity will only be available via http://www.londontenders.org

Potential contractors must register on this site to respond, if you are already registeredyou will not need to register again, simply use your existing user-name and password.

(2) Potential contractors must log-in to the http://www.londontenders.org site, search for the following Contract Title: Housing Management Services Contract and follow the instructions provided to you here.

(3) The completed PQQ and ITT submissions for this opportunity will only be received electronically via http://www.londontenders.org

(4) All communications regarding this opportunity will only be accepted through the discussions’ portal via http://www.londontenders.org

Written responses will be provided to all enquiries and any points of clarification or information will be circulated to all prospective contractors via thehttp://www.londontenders.org e-mail system.

(5) Potential contractors are advised to allow yourself at least 2 hours when responding to this opportunity prior to the closing date and time, especially if you are required to upload documents as an attachment.
(6) If you experience any technical difficulties please contact the Due North (http://www.londontenders.org) Help-desk on +44 1670597120 or e-mail:support@due-north.com

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

High Court of England and Wales
Royal Courts of Justice the Strand
WC2A 2LL London
UNITED KINGDOM

Body responsible for mediation procedures

High Court of England and Wales
Royal Courts of Justice the Strand
WC2A 2LL London
UNITED KINGDOM

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

High Court of England and Wales
Royal Courts of Justice the Strand
WC2A 2LL London
UNITED KINGDOM

VI.5)Date of dispatch of this notice:

8.12.2014

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