Leicester Dementia Support Service

Leicester Dementia Support Service

This tender seeks to secure a suitable Service Provider for the provison of dementia services in Leicester. 

Reference number:EIP – Dementia 2014

Deadline date:02/10/2014

This deadline is for…Deadline for Expression of Interest

Contract value:£100,000 – £500,000

Location where the contract is to be carried out:Leicester

Is this suitable for smaller suppliers?Yes

Name of the buying organisation:Leicester City Council

Description of the contract

Leicester City Council’s review of dementia services has highlighted that provision of services has been somewhat fragmented and uncoordinated. In addition, a review of the preventatives services in the voluntary and community sector recommended additional investment for carer breaks The future method of delivery for the provision of dementia services aims to bring a more strategic approach which will ensure a more coordinated service for all prospective customers. Providers will be required to work with the City Council to work towards adhering to the requirements of the Care Act 2014.One element of the service is the provision of advocacy support. There will be a statutory requirement to provide independent advocacy services to people who would experience substantial difficulty in being fully involved in their assessment; in the preparation of their care and support plan; in the review of their care plan, or where there is no one appropriate available to support and represent the person wishes as per the section 67 and 68 of the Care Act 2014. The preventative services review highlighted the need for specialist advocacy, i.e. providers with client group knowledge. The delivery of dementia services to adults (aged 18+) resident in Leicester city who have a diagnosis of dementia. Such people may receive, are being assessed for, or are entitled to receive services from the Council’s Adult Social Care division or they may be ineligible to receive such services at the present time. The service will be provided to support people with dementia and their informal carers to enable them to receive support, advice, information and activity and connect with the community. The Service Provider will be expected to provide and coordinate a range of services with clear outcomes and targets. The desired outcomes are to be agreed between the Service Provider and the customer at the start of the service provision, although it is acknowledged that desired outcomes may change during the course of the service provision. The period of support ends either when the outcomes have been met and agreed by both parties, or when it becomes more appropriate to end the period of service or signpost the customer to a more appropriate service. The service will be free, confidential and independent of Leicester City Council. Dementia support should be used to help people with the following issues as a priority:–Access to advice and information–Access to advocacy–Peer support–Befriending relationships–Access to activities that stimulate, support the memory and provide a social interaction–Carer support and/or breaks–Carer trainingThis tender seeks to secure a suitable Service Provider for the provison of dementia services in Leicester. This agreement is for the duration of 2 years with the option to extend for a further two years, subject to a satisfactory contract performance review by the Council.




Classification of the contract

75200000Provision of services to the community

85300000Social work and related services

85000000Health and social work services

98000000Other community, social and personal services

85320000Social services

Additional information

Contract type:Services – 25

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:01/04/2015 – 31/03/2019


Who to contact

Contact nameMr Nilesh Shukla

Organisation nameLeicester City Council

AddressBosworth House, 9-15 Princess Road West, Leicester, LE1 6TH


Extension number:


Web address

How to apply

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. Response Address:

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