Local Healthwatch and Independent Complaints Advocacy Service

Local Healthwatch and Independent Complaints Advocacy Service

Local Healthwatch and Independent Complaints Advocacy Service (ICAS) for West Sussex County Council.
East Sussex County Council and / or Brighton and Hove City Council may participate in the ICAS element of the proposed contract arrangements.

UK-Chichester: health and social work services

2012/S 147-246136

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

West Sussex County Council
County Hall
For the attention of: Alison Eastman
PO19 1RQ Chichester
UNITED KINGDOM
Telephone: +44 1243777930
E-mail: alison.eastman@westsussex.gov.uk
Fax: +44 1243753809

Internet address(es):

General address of the contracting authority: https://westsussex.gov.uk

Address of the buyer profile: https://westsussex.bravosolution.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:
Local Healthwatch and Independent Complaints Advocacy Service (ICAS).
II.1.2)Type of contract and location of works, place of delivery or of performance
Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: County of West Sussex.
NUTS code UKJ24
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)
Local Healthwatch and Independent Complaints Advocacy Service (ICAS) for West Sussex County Council.
East Sussex County Council and / or Brighton & Hove City Council may participate in the ICAS element of the proposed contract arrangements.
II.1.6)Common procurement vocabulary (CPV)

85000000, 85140000, 85300000, 85100000, 85320000, 85310000

II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
The contract is for the provision of a Local Healthwatch for West Sussex and an Independent Complaints Advocacy Service (ICAS) for West Sussex that will be available to both East Sussex and Brighton & Hove.
Estimated value excluding VAT:
Range: between 1 344 000 and 4 088 000 GBP
II.2.2)Information about options
Options: yes
Description of these options: There is potential to award 2 separate contracts or 1 combined contract:
1. To deliver the Healthwatch service
2. To deliver the Independent Complaints Advocacy Service (ICAS)
Or.
3. To deliver the Healthwatch Service and Independent Complaints Advocacy Service (ICAS) Combined.
Should East Sussex and Brighton & Hove participate in the ICAS contract the value of this contract could potentially double. More informatino is provided in the procurement documents.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Duration in months: 84 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
As detailed in the procurement documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
As detailed in the procurement documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As detailed in the procurement documents.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As detailed in the procurement documents.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: As detailed in the procurement documents.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: As detailed in the procurement documents.
Minimum level(s) of standards possibly required: As detailed in the procurement documents.
III.2.3)Technical capacity
Information and formalities necessary for evaluating if the requirements are met:
As detailed in the procurement documents.
Minimum level(s) of standards possibly required:
As detailed in the procurement documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: yes
Reference to the relevant law, regulation or administrative provision: As detailed in the procurement documents.
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure
Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
2196
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 31.8.2012 – 17:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
7.9.2012 – 15:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
in days: 180 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening tenders
Date: 10.9.2012 – 10:00
Place:

Chichester, West Sussex.

Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Authorised Officers of West Sussex County Council.

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information
This is a non-mandatory OJEU Contract Notice. The Services constitute Part B services for the purposes of the Public Contract Regulations 2006 (Regulations) and the procurement is not therefore fully regulated by the Regulations. Neither a reference during or after this procurement process to the Regulations or the use of language or terminology common to the Regulations shall require the Council to conduct a fully regulated procurement in accordance with the Regulations. This notice is being placed for advertising purposes only. Suppliers will be expected to deliver services that demonstrate a Best Value approach as defined by the government. Public Liability Insurance of a minimum of 5 000 000 GBP million and Employers Liability Insurance of a minimum of 10 000 000 GBP will be required. West Sussex County Council is a Public Authority within the meaning of the Freedom of Information Act 2000 and all correspondence received will be dealt with in accordance with the Act.
There is potential to award 2 separate contracts or 1 combined contract:
1. To deliver the Healthwatch service
2. To deliver the Independent Complaints Advocacy Service (ICAS)
Or.
3. To deliver the Healthwatch Service and Independent Complaints Advocacy Service Combined.
Bidders may apply for either of the elements individually or both as a whole. Bidders will not, however be permitted to tender for part of any one element. Bidders will be required to confirm in their ITT submission what elements they are interested in bidding. As a result of this division, WSCC may award a single contract for the whole combined service (Healthwatch including ICAS), or alternatively one contract for Healthwatch and one contract for ICAS. WSCC reserves the right to not award a contract for any part or all of the services.
The contract(s) will be for a period of 3 years with the option to extend for a further 4 years up to a maximum of 7 years.
No other public bodies will be participating in the Healthwatch contract, this is for West Sussex only.
It is possible that either at the start of the contract commencement date, or during the life of the contract East Sussex County Council (ESCC) and/or Brighton and Hove City Council (B&HCC) may participate in the ICAS element of the contract. This possibiity is reflected in the value range described in this notice.
The Contracting Authority intends to use the West Sussex eSourcing system in this procurement exercise and reserves the right to use a reverse auction.
A bidder briefing event for service providers is being held in the Richmond Room, Edes House, West Sussex County Council, West Street, Chichester, PO19 1RQ, on the 7th August 2012, from 1:30 to 3:30. Providers interested in participating in this opportunity are encouraged to attend this event and register their interest and attendance via the e-portal messaging facility. The Contracting Authority intends to use an eSourcing system in this procurement exercise. URL: Powered by BravoSolution eSourcing Technology https://westsussex.bravosolution.co.uk. Project No. 173 and ITT No. 1543 refer. Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) -Browse to the eSourcing Portal: https://westsussex.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click “continue” – Enter your correct business and user details – Note the username you chose and click “Save” when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the “PQQs / ITTs Open To All Suppliers” link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content – Click the “Express Interest” button in the “Actions” box on the left-hand side of the page – This will move the PQQ /ITT into your “My PQQs/ My ITTs” page. (This is a secure area reserved for your projects only) – You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box 3. Responding to the tender – You can now choose to “Reply” or “Reject” (please give a reason if rejecting) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then publish your reply using the publish button in the “Actions” box on the left-hand side of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://westsussex.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:1.8.2012

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