Local Healthwatch Service Commission – Wakefield

Local Healthwatch Service Commission – Wakefield

Wakefield Council is looking to commission an organisation to deliver a high quality, cost effective local healthwatch service for the Wakefield district to be known as Healthwatch Wakefield.

United Kingdom-Wakefield: Health and social work services

2018/S 045-099304

Social and other specific services – public contracts

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Council of the City of Wakefield
Town Hall, Wood Street
Wakefield
WF1 2HQ
United Kingdom
Contact person: Ruth Calladine
Telephone: +44 1924306781
E-mail: procurement@wakefield.gov.uk
NUTS code: UKE45
Internet address(es):Main address: www.wakefield.gov.uk

Address of the buyer profile: www.yortender.co.uk

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.yortender.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.yortender.co.uk
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Local Healthwatch Service and NHS Complaints Advocacy Service

Reference number: DN307140

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Wakefield Council is looking to commission an organisation to deliver a high quality, cost effective local healthwatch service for the Wakefield district to be known as Healthwatch Wakefield.

II.1.5)Estimated total value

Value excluding VAT: 1 870 890.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKE45
Main site or place of performance:

Wakefield district, West Yorkshire, UK.

II.2.4)Description of the procurement:

Wakefield Council is looking to commission a Social Enterprise organisation to deliver a high quality, cost effective local healthwatch service for the Wakefield district to be known as Healthwatch Wakefield.

Healthwatch Wakefield will be accessible to:

— people living in the Wakefield local authority area,

— people to whom care services are or may be provided in the Wakefield local authority area,

— people from Wakefield to whom care services are being provided in another local authority area.

In addition:

— the service provider will signpost local people with any complaints they may wish to progress in relation to social care and / or an NHS service provision to the relevant body,

— the service will provide an NHS independent complaints advocacy service to residents of Wakefield with a complaint against any NHS provided or commissioned service and residents outside of Wakefield who have a complaint regarding a NHS provided or commissioned service delivered in the Wakefield district.

The Service will commence on 1.10.2018 and will be put in place for 4 years; therefore the expiry date will be 30.9.2022. The council may extend the contract by up to a further 36 months, making the final possible expiry date 30.9.2025.

The tender documents are available from the YORtender website www.yortender.co.uk with reference DN317140. For support with registration on the YORtender website or if you are having difficulties accessing the documents through YORtender, please contact the YORtender helpdesk via email to ProContractSuppliers@proactis.com

II.2.6)Estimated value

Value excluding VAT: 1 870 890.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 84

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The successful supplier may be required to participate in the achievement of community wellbeing and positive outcomes for its customers as well as promotion and achievement of social and economic growth and environmental and sustainability policy objectives where this is required by the Contracting Authority in the contract documentation.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

As detailed in the tender documentation, full unrestricted access via (URL) www.yortender.co.uk

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As detailed in the tender documentation, full unrestricted access via (URL) www.yortender.co.uk

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

As detailed in the tender documentation, full unrestricted access via (URL) www.yortender.co.uk

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 12/04/2018
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

Section VI: Complementary information

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The tender documents are available from the YORtender website www.yortender.co.uk with reference DN307140. For support with registration on the YORtender website or if you are having difficulties accessing the documents through YORtender, please contact the YORtender helpdesk via email to ProContractSuppliers@proactis.com

VI.4)Procedures for review

VI.4.1)Review body

The Council of the City of Wakefield
Corporate Procurement Team, Wakefield One, Burton Street
Wakefield
WF1 2EB
United Kingdom
Telephone: +44 1924306781
E-mail: procurement@wakefield.gov.ukInternet address:www.wakefield.gov.uk

VI.4.2)Body responsible for mediation procedures

The Council of the City of Wakefield
Corporate Procurement Team, Wakefield One, Burton Street
Wakefield
WF1 2EB
United Kingdom
Telephone: +44 1924306781
E-mail: procurement@wakefield.gov.ukInternet address:www.wakefield.gov.uk

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The council will incorporate a minimum 10 calendar day standstill period at the point when information on the award of the contract is communicated to tenderers. If an appeal regarding the award of a contract has not been successfully resolved the public contracts Regulations 2015 (SI 2015/102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

VI.4.4)Service from which information about the review procedure may be obtained

The Council of the City of Wakefield
Corporate Procurement Team, Wakefield One, Burton Stree
Wakefield
WF1 2EB
United Kingdom
Telephone: +44 1924306781
E-mail: procurement@wakefield.gov.ukInternet address:www.wakefield.gov.uk

VI.5)Date of dispatch of this notice:

05/03/2018

 

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