Managed Learning Services Framework for UK Public Sector and Government 2017 – 2021
Crown Commercial Service, as the Contracting Authority, intends to put in place a pan government framework agreement for the provision of managed learning services for use by Central Government and UK public sector bodies.
United Kingdom-Liverpool: Education and training services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
L3 9PP Liverpool
Telephone: +44 3450103503
E-mail: firstname.lastname@example.org, email@example.com
General address of the contracting authority: http://www.gov.uk/ccs
Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: UK.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
Duration of the framework agreement
Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 200 000 000 and 400 000 000 GBP
II.1.5)Short description of the contract or purchase(s)
The above Public Sector Bodies have a need for appointment of a single prime contractor, or a consortium with a lead supplier acting as prime contractor, to work in effective partnership with participating organisations by providing access to a range of high quality learning and development services and solutions designed to meet the needs of the Civil Service and UK public sector bodies, on a managed service basis.
This procurement relates to the Administrative social, educational, healthcare and cultural services which are listed in Schedule 3 of the Public Contracts Regulations 2015 (PCR) 2015 as a specific service. This procurement is being conducted under the Light Touch Regime (‘LTR’) and will be conducted in accordance with regulations 74 to 76 PCR 2015 in the style of the open procedure.
The procurement will be conducted in three (3) stages which will be run consecutively. Full details are available in the Invitation to Tender which can be accessed at https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1.
Although this procurement is being run under the Light Touch Regime, the Authority has chosen to observe a Standstill Period. Following a Standstill Period of ten (10) calendar days and subject to there being no substantive challenge to the Intention to Award, a Framework Agreement will be formally awarded.
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
The aim is to appoint a single prime contractor, or a consortium with a lead supplier acting as prime contractor, to work in effective partnership with participating organisations by providing access to a range of high quality learning and development services and solutions designed to meet the needs of the Civil Service and UK public sector bodies, on a managed service basis.
The offer will provide a tailored managed learning service, which offers a tiered modular service that covers the complete learning lifecycle, provides flexibility and is scalable to meet Central Government and UK public sector body needs. The solution will range from enabling the full managed service of the entire learning and development function, just a single element of it (e.g. administration and support function), or a bespoke solution tailored to complement customers’ in-house resources.
These services will include learning solutions for the following (this list is not exclusive and is subject to change):
— Free to access secure web based public learning portal, hosting a catalogue of courses in a broad range of subject areas, which are regularly refreshed, can be used either off the shelf or customised and either sourced in-house or via subcontracting arrangements. The services will include but shall not be limited to:
— Accredited professional qualifications,
— Professional and off the shelf courses,
— Open, closed and public courses,
— Online courses (including elearning and interactive peer learning and facilitated online sessions),
— Access to learning resources e.g. webinars, online lectures, learning apps, Moocs, hacks,
— Each of the above may include learning for apprentices;
— The support services will include but may not be limited to:
— — Sourcing Services — source learning requirements that provides best value for money across all subject areas, and learning platforms, from traditional or leading-edge.
— — Administration and Support Services — deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs.
— — Contract Management Services — act as the single point of contact for the ongoing relationship and performance management of third party learning and development suppliers, assigned by the supplier to the Contracting Authorities projects from initiation to close.
— Learning Consultancy — Expert guidance and advice for the development and design of any aspect of the Learning Development strategy (this could cover organization learning strategy and or course / programme strategy) including apprenticeships. This may include any aspect of the Learning and Development life cycle from needs analysis, planning and designing learning products, drafting specification of requirements, learning delivery, evaluating learning outcomes to measuring return on investment.
— Project Management — The management and delivery of programs and projects designed to enhance the effectiveness of the Contracting Authorities Learning and Development strategy.
— LMS Systems Development — The design, build and development of a new or the integration of an existing Learning Management Platform and the development and delivery of online learning content.
— A range of other products/services associated with the provision of learning and development within the public sector.
— The range of services will allow Contracting Authorities to benefit from a complete end-to-end, 1-stop shop service. Alternatively, Contracting Authorities may purchase 1 or more of the service categories offered to allow flexibility.
N.B. The core offer of the curriculum which is commonly required across central government is not within the scope of this requirement.
The Authority considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this Contract on the basis that there is organised grouping of employees dedicated to providing these services under the current arrangements. It is the responsibility of Potential Providers to take their own advice and consider whether TUPE is likely to apply in the particular circumstances and to act accordingly.
II.2.2)Information about options
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
This procurement will be managed electronically via the Crown Commercial Service’s e-Sourcing Suite. To participate in this procurement, participants must first be registered on the e-Sourcing Suite.
If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at https://www.gov.uk/government/publications/esourcing-tool-guidance-for-suppliers
Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing ExpressionOfInterest@crowncommercial.gov.uk
Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
As a user of the e-Sourcing Suite you will have access to the Emptoris messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information.
For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Support Desk email: eEnablement@crowncommercial.gov.uk
Responses must be published by the date in IV.3.4.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the Directive) on the basis of information provided in response to an Invitation to Tender (‘ITT’).
The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1
The Contracting Authority may take into account any of the following information:
(a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the Directive) on the basis of information provided in response to an Invitation to Tender (‘ITT’).
The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1.
The Contracting Authority may have regard to any of the following means in its assessment:
(a) a list of the works carried out over the past 5 years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past 3 years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issued or countersigned by the competent authority, — where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capacities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, an indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) with regard to the products to be supplied: (i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests; (ii) certificates drawn up by official quality control institutes or agencies of recognised competence attesting the conformity of products clearly identified by references to specifications or standards.
III.3.1)Information about a particular profession
Section IV: Procedure
IV.1.1)Type of procedure
The most economically advantageous tender in terms of the criteria stated below
1. Quality. Weighting 60
2. Price. Weighting 40
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
Prior information notice
Notice number in the OJEU: 2016/S 246-450382 of 21.12.2016
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Electronically, via web-based portal
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
Potential suppliers should note that, in accordance with the UK Government’s policies on transparency, Crown Commercial Service intends to publish the Invitation to Tender (ITT) document and the text of any Framework Agreement awarded, subject to possible redactions at the discretion of Crown Commercial Service. The terms of the proposed Framework Agreement will also permit a public sector contracting authority, awarding a contract under this Framework Agreement, to publish the text of that contract, subject to possible redactions at the discretion of the contracting authority. Further information on transparency can be found at:
The Contracting Authority expressly reserves the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and (ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates. If the Contracting Authority decides to enter into a Framework Agreement with the successful supplier, this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers. Any orders placed under this Framework Agreement will form a separate contract under the scope of this Framework between the supplier and the specific requesting other contracting body. The Contracting Authority and other contracting bodies utilising the Framework reserve the right to use any electronic portal during the life of the agreement.
The duration referenced in Section II.1.4 is for the placing of orders.
The value provided in Section II.1.4 is only an estimate. We cannot guarantee to suppliers any business through this framework agreement.
Crown Commercial Service wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations):
Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide:
Please note Central Government departments may be subject to Government Digital Service approval before using the Framework Agreement.
www.ubico.co.uk Agent acting on behalf of Cheltenham Borough Council.
National Parks Authorities
Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but not Independent Schools
Police Forces in the United Kingdom
Fire and Rescue Services in the United Kingdom
NHS Bodies England
Hospices in the UK
Registered Social Landlords (Housing Associations)
Third Sector and Charities in the United Kingdom
Citizens Advice in the United Kingdom
Scottish Public Bodies
The Framework Agreement will be available for use by any Scottish Public Sector Body: the Authority; Scottish Non-Departmental Public Bodies; offices in the Scottish Administration which are not ministerial offices; crossborder public authorities within the meaning of section 88(5) of the Scotland Act 1998; the Scotland Office; the Scottish Parliamentary Corporate Body; councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994 (except where they are acting in their capacity as educational authority); Scottish joint fire boards or joint fire and rescue boards; Scottish joint police boards or any successor National Police or Fire Authority; Scottish National Park authorities, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, Northern Lighthouse Board, further or higher education institutions being fundable bodies within the meaning of section 6 of the Further and Higher Education (Scotland) Act 2005 any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by 1 or more of the foregoing, bodies financed wholly or mainly by 1 or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing.
Scottish Government http://www.scotland.gov.uk/Home Scottish Parliament http://www.scottish.parliament.uk/abouttheparliament/27110.aspx Scottish Public Services Ombudsman Scottish Information Commissioner Commissioner for Children and Young People in Scotland Scottish Commission for Human Rights Commission for Ethical Standards in Public Life in Scotland Standards Commission for Scotland Scottish Local Authorities http://www.scotland.gov.uk/About/Government/councils http://www.scotland-excel.org.uk/home/AboutUs/OurMembers/AssociateMembers.aspx Scottish Agencies, NDPBs http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies Scottish NHS Bodies http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards Scottish Further and Higher Education Bodies http://www.universities-scotland.ac.uk/index.php?page=membershttp://www.sfc.ac.uk/aboutus/council_funded_institutions/WhoWeFundColleges.aspx Scottish Police http://www.scotland.police.uk/your-community/ Scottish Housing Associations http://www.sfha.co.uk/component/option,com_membersdir/Itemid,149/view,membersdir/ The Scotland Office http://www.scotlandoffice.gov.uk/scotlandoffice/33.30.html Registered Social Landlords (Housing Associations) — Scotland
Scottish Schools Primary Schools
Scottish Public Bodies
National Records of Scotland
Registers of Scotland
Scottish Qualification Authority
Scottish Courts Service
Scottish Prison Service
The Scottish Government Core Directorates
Highlands and Islands Enterprise
Crown Office and Procurator Fiscal Service
Scottish Police Authority
National Museums of Scotland
Scottish Children’s Reporter Administration
Scottish Environment Protection Agency
Scottish Legal Aid Board
Scottish Natural Heritage
Skills Development Scotland
Aberdeen City Council
Argyll and Bute Council
City of Edinburgh Council
Comhairle nan Eilean Siar
Dumfries and Galloway Council
Dundee City Council
East Ayrshire Council
East Dunbartonshire Council
East Lothian Council
East Renfrewshire Council
Glasgow City Council
The North Ayrshire Council
North Lanarkshire Council
Orkney Islands Council
Perth and Kinross Council
Scottish Borders Council
Shetland Islands Council
South Ayrshire Council
South Lanarkshire Council
West Dunbartonshire Council
West Lothian Council
Central Scotland Fire and Rescue Service
Dumfries and Galloway Fire and Rescue Service
Fife Fire and Rescue Service
Grampian Fire and Rescue Service
Highlands and Islands Fire and Rescue Service
Lothian and Borders Fire and Rescue Service
Strathclyde Fire and Rescue Service
Tayside Fire and Rescue Service
Golden Jubilee Hospital (National Waiting Times Centre Board)
NHS Ayrshire and Arran
NHS Dumfries and Galloway
NHS Education for Scotland
NHS Forth Valley
NHS Greater Glasgow and Clyde
NHS Health Scotland
Healthcare Improvement Scotland
NHS Western Isles
Scottish Ambulance Service
The Common Services Agency for the Scottish Health Service
The State Hospital for Scotland
Adam Smith College
Banff and Buchan College
Central College of Commerce
Dumfries and Galloway College
Dundee College Edinburghs Telford College
Elmwood College Forth Valley College
Glasgow College of Nautical Studies
Glasgow Metropolitan College
James Watt College
Jewel and Esk College
John Wheatley College
Lews Castle College
Newbattle Abbey College
North Glasgow College
North Highland College
Reid Kerr College
Sabhal Mor Ostaig
South Lanarkshire College
West Lothian College
Edinburgh College of Art
Edinburgh Napier University
Glasgow Caledonian University
Glasgow School of Art
Queen Margaret University
Robert Gordon University
Royal Scottish Academy of Music and Drama
Scottish Agricultural College
UHI Millennium Institute
University of Aberdeen
University of Abertay Dundee
University of Dundee
University of Edinburgh
University of Glasgow
University of St Andrews
University of Stirling
University of Strathclyde
University of the West of Scotland
Cairngorms National Park Authority
Office of Scottish Charity Regulator
Forestry Commission Scotland
Welsh Public Bodies
National Assembly for Wales,
Welsh Assembly Government and Welsh Local Authorities, and all bodies covered by: http://www.assemblywales.org/abthome/abt-links.htm http://new.wales.gov.uk/about/civilservice/directorates/?lang=en NHS Wales http://www.wales.nhs.uk/ourservices/directory
Housing Associations — Registered Social Landlords Wales NI Public Bodies Northern Ireland Government Departments http://www.northernireland.gov.uk/gov.htm Northern Ireland Public Sector Bodies and Local Authorities http://www.northernireland.gov.uk/az2.htm Schools in Northern Ireland http://www.nidirect.gov.uk/index/search.lsim?sr=0&nh=10&cs=iso-8859-1&sc=nidirectcms&sm=0&mt=1&ha=nidirect-cms&cat=Banner&qt=SCHOOLS Universities in Northern Ireland http://www.deni.gov.uk/links.htm#colleges Health and Social care in Northern Ireland http://www.hscni.net/index.php?link=hospitalshttp://www.hscni.net/index.php?link=boards http://www.hscni.net/index.php?link=agencies http://www.hscni.net/index.php?link=councils Northern Ireland Housing Associations http://www.nidirect.gov.uk/index/contacts/contacts-az.htm/housing-associations-contact Police Service of Northern Ireland http://www.psni.police.uk/index.htm
Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character; and
(i) Financed wholly or mainly by another contracting authority listed above in this section VI.3) of this notice;
(ii) Subject to management supervision by another contracting authority listed above in this section VI.3) of this notice; or
(iii) More than 1/2 of the board of directors or members of which, or, in the case of a group of individuals, more than 1/2 of those individuals, are appointed by another contracting authority listed above in this section VI.3) of this notice;
(iv) An association of or formed by 1 or more of the Contracting Authorities listed above in this section VI.3) of this notice.
Entities which are not public sector bodies may also use the Framework Agreements if the Authority is satisfied that:
— Such entity is calling-off goods and services directly, solely and exclusively in order to satisfy contractual obligations to 1 or more public sector bodies, all of which are entitled to use the Framework Agreements on their own account;
— All goods to be called-off by it are to be used directly, solely and exclusively to provide energy at sites occupied by such public sector body(-ies); and
— It will pass the benefit of the call-off contract to such public sector body(-ies) directly, in full and on a purely ‘pass-through’ basis. Accordingly there must be no mark-up, management fee, service charge or any similar cost solely in relation to the supply of energy imposed on the relevant public sector body(-ies), who must be able to benefit from the terms of the Framework Agreements in a like manner and to the same extent as if using the Framework Agreements on its/their own account.
Any ‘bodies governed by public law’ which under the Public Contracts Regulations 2015 means bodies that have all of the following characteristics:
(a) They are established for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character;
(b) They have legal personality; and
(c) They have any of the following characteristics:
(i) They are financed, for the most part, by the State, regional or local authorities, or by other bodies governed by public law;
(ii) They are subject to management supervision by those authorities or bodies; or
(iii) They have an administrative, managerial or supervisory board, more than 1/2 of whose members are
appointed by the State, regional or local authorities, or by other bodies governed by public law.
From 2/4/14 Government introduced its Government Security Classifications (GSC) classification scheme to replace the Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All potential suppliers should make themselves aware of the changes as it may impact on this Requirement. The link below to the Gov.uk website:
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: