Managed Services Provider for Wide Area Network
To manage and support the Communication & Information Systems for CRFCA Head Office staff.
- Networks – 32400000
- Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment – 50300000
- Hardware consultancy services – 72100000
Location of contract
Value of contract
18 January 2019
05 March 2019
Contract start date
01 January 2020
Contract end date
31 December 2025
Contract is suitable for SMEs?
Contract is suitable for VCSEs?
CRFCA is seeking to appoint a Managed Services Provider (MSP) to manage and support the Communication & Information Systems for CRFCA Head Office staff; for the 13 Reserve Forces’ and Cadets’ Associations (RFCAs); the approximately 55 County Army Cadet Force organisations (ACF); and their users. Please see attcahed CRFCA ITT v1.2pdf, for the main ITT document.
The service will also support CRFCA’s obligation to deliver their Service Level Agreement (SLA) commitment to the UK Ministry of Defence (MOD).
The IT systems to be supported include a data centre in Aldershot, with back up facilities in a CRFCA owned data centre in London; core systems including “Project Haldane 2” (PH2); local area networks; firewalls and local IT systems in the RFCAs and around 1000 mobile devices, consisting of laptops, mobile phones, printers, etc. The MSP will also be responsible for support of the Wide Area Network (WAN) that is provided under Lot 2.
About the buyer
2-3 Blotts Barn
Appendix A_CRFCA Supplier Questionnaire MPS_V1.0
Appendix B_CRFCA Supplier Questionnaire WAN_V1.0
Appendix C part 1_ServiceCatalogue v1.0
Appendix C part 2 _ServiceCatalogue
Appendix C part 3_ServiceCatalogue
Appendix D Equipment List v1.0
Appendix E Users and Sites v1.0
Appendix F -Last 12 Months Call Volumes v1.1
Appendix G MSP SLAs v1.0
Appendix H_Catalogue v1.0
Appendix I_Cost Template_MSP_Lot 1 v1.0
Appendix J_part 1 Network sites list WANv1.1
Appendix J_part2 WAN Network Diagram v1.0
Appendix K_Cost Template_WAN_Lot 2 v1.0
Appendix L – MSP Response Document v1.0
Appendix M – WAN Response Document v1.0
CRFCA ITT v1.2
How to apply
Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.