Managed Wide Area Network Tender
To provided Managed WAN circuits to all of Muir Group’s office and Sheltered Scheme Locations.
United Kingdom-Chester: Wide area network
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Muir Group Housing Association Ltd
80 Lightfoot Street, Hoole
For the attention of: Chris Shaw
CH2 3AL Chester
Telephone: +44 7722067596
General address of the contracting authority: http://www.muir.org.uk
Address of the buyer profile: http://www.shawc.co.uk
Electronic access to information: https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Wide-area-network./4A5NQ8W6D4
Electronic submission of tenders and requests to participate: https://www.delta-esourcing.com/respond/4A5NQ8W6D4
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 5: Telecommunications services
NUTS code UKD22
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Muir requires a Managed Wide Area Network installing that connects all their office locations and in addition to this requires an Internet service that is either managed or not. The router needs to be managed, but Muir need to have access to these routers to be able to monitor the WAN using SolarWinds. The circuits need to provide both Class of Service (CoS) and Quality of Service (QoS) because Microsoft Lync (Voice and Video) and Cisco IP Telephony is run across the WAN for both internal staff and external customers.
The existing ISDN circuits need to be replaced with a resilient SIP service. Muir’s existing Cisco Voice routers are licensed for SIP and have the Plug in Modules that will provide connectivity to the SIP Trunks.
Muir requires an Internet circuit installing at their Head Office in Chester.
For the schemes and the other offices we require guest and resident traffic to breakout locally, corporate devices / traffic needs to breakout through the central internet connection. For local breakout a wire only connection is required. Muir will provide the router.
The minimum service requirements are as follows:
— The supplier must be able to provide and support WAN services and hardware at all the locations detailed above.
— The supplier or their WAN partner must operate a 24/7 x 365 staffed network operations centre.
Estimated value excluding VAT:
Range: between 500 000 and 750 000 GBP
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
Description of particular conditions: Service Levels will be agreed with the provider for each type of circuit provided. Failure to meet these agreed SLAs will result in the supplier providing Service Credits. Repeat and/or continued failure to meet the agreed SLAs could result in the contract being terminated.
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
Minimum level(s) of standards possibly required: Detailed in full in the ITT.
Detailed in full in the ITT.
Minimum level(s) of standards possibly required:
Detailed in full in the ITT.
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
For more information about this opportunity, please visit the Delta e-Sourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chester:-Wide-area-network./4A5NQ8W6D4
To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/4A5NQ8W6D4
GO Reference: GO-201589-PRO-6909739.
VI.5)Date of dispatch of this notice: