Market Research Framework

Market Research Framework

Invitation to tender for framework agreement for the provision of perception research.

United Kingdom-Morpeth: Research and development services and related consultancy services

2016/S 046-076595

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Northumbria Healthcare NHS Foundation Trust
County Hall
For the attention of: Mrs Catherine Lawson
NE61 2EF Morpeth
UNITED KINGDOM
Telephone: +44 1670622351
E-mail: catherine.lawson@northumberland.gov.uk

Internet address(es):

General address of the contracting authority: https://www.northumbria.nhs.uk

Further information can be obtained from: Northumbria Healthcare NHS Foundation Trust
County Hall
For the attention of: Mrs Catherine Lawson
NE61 2EF Morpeth
UNITED KINGDOM
Telephone: +44 1670622351
E-mail: catherine.lawson@northumberland.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Northumbria Healthcare NHS Foundation Trust
County Hall
For the attention of: Mrs Catherine Lawson
NE61 2EF Morpeth
UNITED KINGDOM
Telephone: +44 1670622351
E-mail: catherine.lawson@northumberland.gov.uk

Tenders or requests to participate must be sent to: Northumbria Healthcare NHS Foundation Trust
County Hall
For the attention of: Mrs Catherine Lawson
NE61 2EF Morpeth
UNITED KINGDOM
Telephone: +44 1670622351
E-mail: catherine.lawson@northumberland.gov.uk

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

See additional information
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Invitation to tender for framework agreement for the provision of perception research.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 10: Market research and public opinion polling services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

II.1.5)Short description of the contract or purchase(s)

The Trust need to commission an independent research company to capture feedback to explore perceptions of our services and reputation and track these over time. In addition there may be a requirement to carry out bespoke research projects on an ad-hoc basis.
There is a requirement for the Trust to gauge views using perception research methods from three core audiences including:
— The public
— Commissioning stakeholders (e.g. GP’s)
— Wider stakeholders (e.g. MP’s, Health and Wellbeing board members)
3.3
6 phases of research have already been carried out each interviewing 1 100 members of the public in each phase. Four phases also included in-depth interviews with a mix of stakeholders.
The perception research may need to be expanded e.g. to incorporate research into patient hospital choice to identify any whether this differs by the ailment that is being treated and new models of care.
Further details of the Contracting Authority’s requirements under the contract and other relevant information are given in the Specification at Schedule 1.

II.1.6)Common procurement vocabulary (CPV)

73000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The main objective of the Framework for the Provision of Perception Research will be to gather perceptions of the Trust, its services and reputation.
The Framework will be open to other Public Sector Bodies to use. Call off will be made via Further Competition.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 10
Objective criteria for choosing the limited number of candidates: A minimum of 10 capable suppliers are to be invited to the Invitation to Tender stage.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SPS00288
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

4.4.2016 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

14.4.2016

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Northumbria Healthcare NHS Foundation Trust wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations): Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide http://www.ons.gov.uk/ons/publications/re-reference-tables.html?edition=tcm%3A77-322090 Local Authoritieshttp://openlylocal.com/councils/all www.ubico.co.uk (Agent acting on behalf of Cheltenham Borough Council) NDPBshttp://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/a-f http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/g-l http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/m-rhttp://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/s-z National Parks Authorities http://www.nationalparks.gov.uk/Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but not Independent Schools http://www.education.gov.uk/edubase/home.xhtml Police Forces in the United Kingdomhttp://www.police.uk/?view=force_sites OJ/S S141 25/07/2014 253308-2014-EN Member states — Service contract — Contract notice — Restricted procedure 5/7 25/07/2014S141 http://ted.europa.eu/TED Member states — Service contract — Contract notice — Restricted procedure Supplement to the Official Journal of the European Union 5/7 Fire and Rescue Services in the United Kingdom http://www.fireservice.co.uk/information/ukfrshttp://dontgivefireahome.org/contacts NHS Bodies England http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspxhttp://www.nhs.uk/servicedirectories/Pages/PrimaryCareTrustListing.aspx http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/StrategicHealthAuthorityListing.aspxhttp://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspxHospices in the UK http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/ Registered Social Landlords (Housing Associations) Third Sector and Charities in the United Kingdom http://www.charity-commission.gov.uk/ http://www.oscr.org.uk/http://www.charitycommissionni.org.uk/ Citizens Advice in the United Kingdom http://www.citizensadvice.org.uk/index/getadvice.htm www.cas.org.ukhttp://www.citizensadvice.co.uk/ The framework agreement will be available for use by any Scottish Public Sector Body: the Authority; Scottish Non-Departmental Public Bodies; offices in the Scottish Administration which are not ministerial offices; crossborder public authorities within the meaning of section 88(5) of the Scotland Act 1998; the Scotland Office; the Scottish Parliamentary Corporate Body; councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994 (except where they are acting in their capacity as educational authority); Scottish joint fire boards or joint fire and rescue boards; Scottish joint police boards or any successor National Police or Fire Authority; Scottish National Park authorities, bodies registered as social landlords under the Housing(Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, Northern Lighthouse Board, further or higher education institutions being fundable bodies within the meaning of section 6of the Further and Higher Education (Scotland) Act 2005 any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing. Scottish Governmenthttp://www.scotland.gov.uk/Home Scottish Parliament http://www.scottish.parliament.uk/abouttheparliament/27110.aspx Scottish Local Authoritieshttp://www.scotland.gov.uk/About/Government/councils OJ/S S141 25/07/2014 253308-2014-EN Member states — Service contract — Contract notice — Restricted procedure 6/7 25/07/2014S141 http://ted.europa.eu/TED Member states — Service contract — Contract notice — Restricted procedure Supplement to the Official Journal of the European Union 6/7 http://www.scotland-excel.org.uk/home/AboutUs/OurMembers/AssociateMembers.aspx Scottish Agencies, NDPBs http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies Scottish NHS Bodies http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards Scottish Further and Higher Education Bodies www.apuc-scot.ac.uk http://www.sfc.ac.uk/about_the_council/council_funded_institutions/WhoWeFundUniversities.aspxhttp://www.sfc.ac.uk/about_the_council/council_funded_institutions/WhoWeFundColleges.aspx Scottish Police http://www.scottish.police.uk/ Scottish Housing Associations http://www.sfha.co.uk/component/option,com_membersdir/Itemid,149/view,membersdir/ The Scotland Officehttp://www.scotlandoffice.gov.uk/scotlandoffice/33.30.html Registered Social Landlords (Housing Associations) — Scotlandhttp://www.esystems.scottishhousingregulator.gov.uk/register/reg_pub_dsp.search Scottish Schools Primary Schoolshttp://www.ltscotland.org.uk/scottishschoolsonline/index.asp? schoolsearchstring=&addresssearchstring=&authority=&strTypes=isprimaryschool&bSubmit=1&Submit=Search Secondary Schoolshttp://www.ltscotland.org.uk/scottishschoolsonline/index.asp? schoolsearchstring=&addresssearchstring=&authority=&strTypes=issecondaryschool&bSubmit=1&Submit=Search Special Schoolshttp://www.ltscotland.org.uk/scottishschoolsonline/index.asp? schoolsearchstring=&addresssearchstring=&authority=&strTypes=isspecial&bSubmit=1&Submit=Search Welsh Public Bodies National Assembly for Wales, Welsh Assembly Government and Welsh Local Authorities, and all bodies covered by:www.buy4wales.co.uk/UsefulResources/contractsframeworks/organisationlist/poaplist.html?cat=14318 http://www.assemblywales.org/abthome/abt-links.htm http://new.wales.gov.uk/about/civilservice/directorates/?lang=en Schools http://wales.gov.uk/topics/statistics/about/reference/schooladdressUniversities http://www.wales.com/en/content/cms/english/study/wales_universities/wales_universities.aspx FE Collegeshttp://www.collegeswales.ac.uk/en-GB/wales_colleges-42.aspx Welsh Government Sponsored Bodieshttp://wales.gov.uk/about/recruitment/ouropportunities/publicapps/pubb NHS Wales http://www.wales.nhs.uk/ourservices/directoryhttps://www.buy4wales.co.uk/UsefulResources/contractsframeworks/organisationlist/poaplist.html?cat=14318 OJ/S S141 25/07/2014 253308-2014-EN Member states — Service contract — Contract notice — Restricted procedure 7/7 25/07/2014S141 http://ted.europa.eu/TED Member states — Service contract — Contract notice — Restricted procedure Supplement to the Official Journal of the European Union 7/7 Housing Associations — registered Social Landlords Wales http://www.wao.gov.uk/reportsandpublications/housingassociations.asp Social Care Waleshttp://www.wlga.gov.uk/authorities. NI Public Bodies Northern Ireland Government Departments http://www.northernireland.gov.uk/gov.htm Northern Ireland Public Sector Bodies and Local Authorities http://www.northernireland.gov.uk/az2.htm Schools in Northern Irelandhttp://www.deni.gov.uk/index/facts-and-figures-new/education-statistics/32_statistics_and_researchnumbersofschoolsandpupils_ pg/32_statistics_and_research-schoolleveldata_pg/statistics_and_researchschool_ enrolment_1112.htm Universities in Northern Irelandhttp://www.deni.gov.uk/links.htm Health and Social care in Northern Ireland http://www.hscni.net/index.php?link=hospitalshttp://www.hscni.net/index.php?link=boards http://www.hscni.net/index.php?link=agencies http://www.hscni.net/index.php?link=councils Northern Ireland Housing Associations http://www.nidirect.gov.uk/index/contacts/contacts-az.htm/housing-associations-contact Police Service of Northern Ireland http://www.psni.police.uk/index.htm

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

3.3.2016

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