Market Research Services for the Tate Gallery

Tate Gallery is leading a collaborative procurement exercise for the provision of market research services on behalf of a number of publicly funded national museums and galleries.

United Kingdom-London: Market research services

2018/S 150-344689

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Tate Gallery
20 John Islip Street
London
SW1P 4RG
United Kingdom
Contact person: Michael Casartelli
E-mail: michael.casartelli@tate.org.uk
NUTS code: UKI

Internet address(es):Main address: https://www.tate.org.uk/

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://www.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./3X9F5VXP2R

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Recreation, culture and religion

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Market Research Services

II.1.2)Main CPV code

79310000

II.1.3)Type of contract

Services

II.1.4)Short description:

Tate Gallery is leading a collaborative procurement exercise for the provision of market research services on behalf of a number of publicly funded national museums and galleries. The work will comprise quantitative research of visitors to each of these cultural organisations and their regional sites, followed by the production and supply of data, analysis and reporting so that data history is consistent, and longer-term trends can be analysed. From the access to this breadth and depth of sector data, the successful agency would be expected to provide further insight and analysis to cultural sector and behaviours. Interested parties will need to demonstrate a track record in providing insightful analysis and reports based on solid understanding of consumer brands including but not limited to cultural/visitor attractions and the heritage sector, whilst managing the complexity and deadlines of providing data and reports for at least 12 cultural organisations.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI

Main site or place of performance:

London

II.2.4)Description of the procurement:

Tate Gallery is leading a collaborative procurement exercise for the provision of market research services on behalf of a number of publicly funded national museums and galleries, including but not limited to a number of ‘Executive non-departmental public bodies’ of the Department for Digital, Culture Media and Sport. It is anticipated at this stage that a single supplier will be awarded a four-year framework agreement to provide quantitative audience profiling and reporting for the group. The work will comprise quantitative research of visitors to each of these cultural organisations and regional sites, followed by the production and supply of data, analysis and reporting so that data history is consistent, and longer-term trends can be analysed. From the access to this breadth and depth of sector data, the successful agency would be expected to provide further insight and analysis to cultural sector and behaviours. Agencies expressing an interest must do so in the form of a completed selection questionnaire. They will need to demonstrate [amongst other things] a track record in providing insightful analysis and reports based on solid understanding of consumer brands including but not limited to cultural/visitor attractions and the heritage sector, whilst managing the complexity and deadlines of providing data and reports for at least 12 cultural organisations (explicitly named in the Selection Questionnaire) with the same quarterly and annual timings.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 3

Maximum number: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/09/2018

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 21/09/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Agencies expressing an interest must do so in the form of a completed Selection Questionnaire.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-Market-research-services./3X9F5VXP2R

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/3X9F5VXP2R

GO Reference: GO-201883-PRO-12939842

VI.4)Procedures for review

VI.4.1)Review body

Tate Gallery
20 John Islip Street
London
SW1P 4RG
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

03/08/2018