Mitel Support and Maintenance Contract
Bolsover and North East Derbyshire District Council are seeking a partner to support our existing Mitel telephony, unified communications.
Mitel Support and Maintenance
Awarding body North East Derbyshire District Council
|EST. START DATE:||21/02/2019|
|EST. END DATE:||31/07/2021|
Bolsover and North East Derbyshire District Council are seeking a partner to support our existing Mitel telephony, unified communications and multi tenant contact centre deployments and to assist us in the future development and deployment of these key strategic solutions.
The ‘Strategic Alliance’ of Bolsover and North East Derbyshire District Councils currently has over 900 end users of the telephony and Unified Communications suite deployed as a single solution currently running MiVoiceBusiness v.7.2SP1 and MiCollab v 7.3. The Mitel Contact Centre solution, version 8.1.3, is currently deployed across the Bolsover Contact Centres and the Joint ICT Service Desk.
In addition each council has a separate deployment of MiVoiceBusiness at their respective business centres.
An initial two year agreement is required with an option for a two year extension to be exercised within the 2nd year of the contract
|Contract Type||One off|
|Procurement Process||Open Tender|
|Estimated ValueTEXT DESCRIPTION|
|Category||Information Communication Technology,|
|Suitable for SME||YES|
DOCUMENT AVAILABLE UNTIL
25 January 2019
SUBMISSION RETURN BY
31 January 2019
North East Derbyshire District Council