Mystery Shopper Services for The Visitor Information Centre Network

Mystery Shopper Services for The Visitor Information Centre Network

TNI are keen to gauge the customer and information service standards in each of the VICs, they are also interested in getting a flavour of the overall visitor experience in the surrounding area.

  • Project Code
    project_20189
  • Project Title
    Tourism NI – Mystery Shopper Services for The Visitor Information Centre Network

Opportunity Details

  • Project Description

    TNI are keen to gauge the customer and information service standards in each of the VICs, they are also interested in getting a flavour of the overall visitor experience in the surrounding area. In line with the VIP requirements we ask the Mystery Shopper to put themselves in the visitors’ shoes and take a holistic approach to the assessment throughout the visitor journey of a given area.

    They require a mystery shop of each of the 32 VIC’s according to an agreed criteria which provides benchmark scores.

  • Notes
    Default Additional Notes
  • Work Category
    Services
  • Procurement Route
    Non-EU-Procurement
  • Listing Deadline
    23/03/2015 15:00
  • Contract Start Date
  • Contract Duration
  • Estimated Value of Contract

Published Lots

Published Lots
Code Title Time Limit to Express Interest
1 ITT itt_28244 Tourism NI (TNI) – Mystery Shopper Services for The Visitor Information Centre (VIC) Network 23/03/2015 15:00 View Summary(Opens in new window)

Buyer Details

  • Organisation
    Department of Finance and Personnel Northern Ireland
  • Buyer
    Ronan Watson
  • Buyer Email
    ronan.watson@dfpni.gov.uk
  • Web Link

Express an interest online

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