National Retrospective Case Record Review Programme

National Retrospective Case Record Review Programme

The overarching aim of the project is to establish and roll-out a standardised methodology and process for retrospective case record review for adult, acute care deaths in England and Scotland.

United Kingdom-London: Health services

2015/S 174-316736

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Healthcare Quality Improvement Partnership
6th Floor, Tenter House, 45 Moorfields
For the attention of: Nicholas Holmes
EC2Y 9AE London
UNITED KINGDOM
E-mail: procurement1@hqip.org.uk

Internet address(es):

General address of the contracting authority: http://www.hqip.org.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: charitable, not for profit organisation commissioning on behalf of NHS England and the health departments of the UK Devolved Nations who wish to participate

I.3)Main activity

Health
Other: national and local clinical audit programmes, the Clinical Outcome Review Programmes and the National Joint Registry

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Scottish Government
St. Andrew’s House, Regent Road
EH1 3DG Edinburgh
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

HQIP NCA 176 National Retrospective Case Record Review Programme.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
NUTS code UKI,UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The overarching aim of the project is to establish and roll-out a standardised methodology and process for retrospective case record review (RCRR) for adult, acute care deaths in England and Scotland to improve understanding and learning about problems in care that may have contributed to a patient’s death
This work is not designed to generate data for comparison of Trust performance or to contribute to a national measure of the number of deaths due to problems in care. A national estimate of the number of deaths due to problems in care will be generated via Lot 2 of this specification. The data generated from this programme is primarily for use by Trusts to support their own learning and improvement.
This contract opportunity is being offered in 2 lots as follows:
Lot 1: National Retrospective Case Record Review Programme
The overarching requirements of this Programme are as follows:
— To establish a single standardised mortality review process across all acute care hospitals in England and Scotland. The pro forma for case assessment should be based on that developed by the Preventable Incidents, Survival and Mortality Study (PRISM) study.
— To design and deliver training to acute hospital trusts as they adopt the newly developed mortality retrospective case record review process.
— To make available an accessible website to Trusts to provide information and access to all supporting materials and provide support for Trusts to coordinate, collect and collate the outputs of their local reviews.
— To integrate this standardised process within acute hospital trusts’ wider clinical governance systems, ensuring deaths thought to be due to problems in healthcare, are reported to local risk management systems with appropriate identifiers and uploaded to the National Reporting and Learning System (NRLS) to facilitate national learning.
— To provide support to acute hospital trusts to systematically review their local systems, processes and organisational culture and enable improved learning from these reviews to drive improvement in the quality of care delivered to patients and reduce the occurrence of avoidable harm.
— To engage with patients, families and carers, healthcare professionals, commissioners and regulators to support high quality local reporting of outcomes and learning from case record reviews.
— To produce an annual report describing programme progress.
and
Lot 2: National Programme to use retrospective case record review to estimate the proportion of avoidable hospital deaths in English acute NHS Trusts
The overarching requirements of this Programme are as follows:
— Using a sample of case records from patients who have died in English NHS acute care hospital Trusts, to undertake retrospective case record reviews (RCRR) using PRISM 2 methodology on an annual basis, in order to estimate the overall proportion of avoidable deaths (i.e. resulting from acts of omission and commission) and produce a single indicator.
— To publically report that indicator in the NHS Outcomes Framework on an annual basis.
— To use robust statistical methods to assess trends over a period of several years. Data must be able to distinguish a reasonable change in the rate of avoidable hospital deaths over time.
— To engage with service users and their families, healthcare professionals, commissioners and regulators to consider and plan the national reporting of emerging themes and subsequent recommendations from this national case record review process.
Suitable providers for Lot 1 will need to be able to demonstrate:
— Effective and fully-integrated clinical leadership.
— The ability to engage actively with all relevant professional disciplines.
— Robust project management skills.
— Methodological expertise and experience, including experience of conducting case record reviews and understanding case record review methodology.
— Experience of developing and implementing a training programme to support implementation of change.
— Sound economic and financial standing assessed by evidence of professional indemnity insurance and audited accounts covering at least three previous financial years.
Suitable providers for Lot 2 will need to be able to demonstrate:
— The ability to engage actively with all relevant professional disciplines.
— Robust project management skills.
— Methodological expertise and experience, including experience of conducting case record reviews and understanding case record review methodology, and statistical analysis.
— Experience of managing information governance issues and obtaining the necessary permissions to undertake such data collection, analysis and reporting.
— Sound economic and financial standing assessed by evidence of professional indemnity insurance and audited accounts covering at least three previous financial years.

II.1.6)Common procurement vocabulary (CPV)

85100000, 85140000, 85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The contract value for the full 5 year term for Lot 1, which includes a possible 2 year extension is between 1 124 500 and 1 737 500 GBP excluding VAT. However, the contract for Lot 1 is being offered for three years initially with a maximum budget of 1 124 500 GBP available and bids exceeding this limit may be rejected.
The contract value for the full 5 year term for Lot 2 is between 1 015 500 and 1 692 500 GBP excluding VAT. However, the contract for Lot 2 is being offered for three years initially with a maximum budget of 1 015 500 GBP excluding VAT available and bids exceeding this limit may be rejected.

II.2.2)Information about options

Options: yes
Description of these options: Possible extension of initial contract by up to 24 months for either one or both Lots.

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Lot 1: National Retrospective Case Record Review Programme

1)Short description

The overarching requirements of this Programme are as follows:
— To establish a single standardised mortality review process across all acute care hospitals in England and Scotland. The pro forma for case assessment should be based on that developed by the Preventable Incidents, Survival and Mortality Study (PRISM) study.
— To design and deliver training to acute hospital trusts as they adopt the newly developed mortality retrospective case record review process.
— To make available an accessible website to Trusts to provide information and access to all supporting materials and provide support for Trusts to coordinate, collect and collate the outputs of their local reviews.
— To integrate this standardised process within acute hospital trusts’ wider clinical governance systems, ensuring deaths thought to be due to problems in healthcare, are reported to local risk management systems with appropriate identifiers and uploaded to the National Reporting and Learning System (NRLS) to facilitate national learning.
— To provide support to acute hospital trusts to systematically review their local systems, processes and organisational culture and enable improved learning from these reviews to drive improvement in the quality of care delivered to patients and reduce the occurrence of avoidable harm.
— To engage with patients, families and carers, healthcare professionals, commissioners and regulators to support high quality local reporting of outcomes and learning from case record reviews.
— To produce an annual report describing programme progress.

2)Common procurement vocabulary (CPV)

85100000, 85140000, 85000000

3)Quantity or scope

The contract value for the full 5 year term for Lot 1, which includes a possible 2 year extension is between 1 124 500 GBP and 1 737 500 GBP excluding VAT. However, the contract for Lot 1 is being offered for 3 years initially with a maximum budget of 1 124 500 GBP available and bids exceeding this limit may be rejected.
4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Possible extension of initial contract by up to 24 months.

Lot No: 2 Lot title: Lot 2: National Programme to use retrospective case record review to estimate the proportion of avoidable hospital deaths in English acute NHS Trusts

1)Short description

The overarching requirements of this Programme are as follows:
— Using a sample of case records from patients who have died in English NHS acute care hospital Trusts, to undertake retrospective case record reviews (RCRR) using PRISM 2 methodology on an annual basis, in order to estimate the overall proportion of avoidable deaths (i.e. resulting from acts of omission and commission) and produce a single indicator.
— To publically report that indicator in the NHS Outcomes Framework on an annual basis.
— To use robust statistical methods to assess trends over a period of several years. Data must be able to distinguish a reasonable change in the rate of avoidable hospital deaths over time.
— To engage with service users and their families, healthcare professionals, commissioners and regulators to consider and plan the national reporting of emerging themes and subsequent recommendations from this national case record review process.

2)Common procurement vocabulary (CPV)

85100000, 85140000, 85000000

3)Quantity or scope

The contract value for the full 5 year term for Lot 2 is between 1 015 500 GBP and 1 692 500 GBP excluding VAT. However, the contract for Lot 2 is being offered for three years initially with a maximum budget of 1 015 500 GBP excluding VAT available and bids exceeding this limit may be rejected.
4)Indication about different date for duration of contract or starting/completion

5)Additional information about lots

Possible extension of initial contract by up to 24 months.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As per the ITT.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As per the PQQ and ITT.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As per the PQQ and ITT.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As per acceptance of HQIP’s Standard Terms and Conditions of Contract supplied with the PQQ and ITT packs.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As per the PQQ and ITT.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As per the PQQ and ITT.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per the PQQ and ITT.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 2: and maximum number 5
Objective criteria for choosing the limited number of candidates: Up to five of the highest scoring prospective suppliers at PQQ stage, who score more than 50 % of the available marks and meet all of the mandatory requirements.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

HQIP NCA 176 National Retrospective Case Record Review Programme

IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

13.10.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

19.10.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

Procurement documents (including the PQQ and the ITT) will be made available from Friday 11.9.2015. This contract opportunity is being offered under the Public Contracts Regulations 2015.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: As per Public Contracts Regulations 2015.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

4.9.2015

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