National Roads Telecommunications Service

National Roads Telecommunications Service

This opportunity relates to the provision, operation and maintenance of telecommunications services between the roadside and various central locations for Highways England.

United Kingdom-Leeds: Telecommunications services

2016/S 090-161733

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Highways England
Lateral, 8 City Walk
Contact point(s):
For the attention of: Louise Bates
LS11 9AT Leeds
Telephone: +44 3004702597

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Please see Section VI.3)

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

National Roads Telecommunications Service (NRTS2).

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: National — England’s Strategic Road Network and Control Rooms.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

This opportunity relates to the provision, operation and maintenance of telecommunications services between the roadside and various central locations for Highways England, the body responsible for England’s motorway and trunk road network. Whilst the authority for National Roads Telecommunications Service (NRTS2) project is Highways England Company Limited (and any future successor to this organisation), the Secretary of State for Transport will be a named beneficiary of the proposed NRTS2 contract as some of the assets / contracts to which the NRTS2 services relate are in the name of the Secretary of State (for example those relating to the M6 toll motorway and the Severn River crossing). However, it is not intended that the Secretary of State should have any rights to directly enforce the contract, under the Contract (Rights of Third Parties) Act or otherwise.
The National Roads Telecommunications Service (NRTS) project currently provides services to approximately 30 000 locations on 3 500 km of motorways and trunk roads. These telecommunications services provide connectivity between control centres and roadside devices such as variable message signs, emergency telephones and CCTV cameras. The contract under which NRTS is currently provided will come to an end in March 2018, and the successful supplier(s) will need to be in place at least 6 months before this date to ensure a smooth transition between contracts. The scope of the contract will include the maintenance, deployment and further development of NRTS services. This will involve a range of cable-based, wireless and public network services and other telecommunications technologies and services. The supplier might also be required to provide related services, such as a wireless service that supports communications between the roadside and vehicles and the provision of telecommunications specialist advisers, at some stage in the life the contract.
Highways England intends to develop a Technology Operations Centre (TOC) that delivers coordinated management, operation and maintenance of technology assets and the NRTS network. It is currently envisaged that the NRTS2 Network Operations Centre (NOC) will be an integral part of the TOC.
Highways England intends to take on the lease (subject to conclusion of suitable leasing arrangement) for the existing Quinton building which contains the current NOC from the end of the existing (NRTS1) contract. The intention is to make space in the Quinton building available to the NRTS2 Service Provider for their NOC and Highways England would establish the TOC alongside the NOC during the Term of the NRTS2 Agreement. Highways England may wish to relocate the TOC (including NOC) to an alternative location during the Term of the NRTS2 Agreement. It is intended that some elements of the NRTS2 Service Provider’s systems and processes will be such that they may also be used by Highways England and other parties to support the management of Highways England’s technology assets as well as the NRTS network. This might include the provision by the Service Provider of security services related to Highways England’s technology. The NRTS2 Service Provider will be expected to support Highways England in achieving these intentions.
Highways England is also interested in potential synergies between NRTS and the supply of telecommunications services to other users in the private or public sectors, which might result in savings or revenue earning opportunities. This will be discussed during the dialogue. The public bodies which may procure these services are referred to in Section 1.2) above. An appropriate contractual process for adding any additional public bodies to the contract (see Appendix 5 to the ITPD) will be discussed with candidates in dialogue and, where required by Highways England, the draft contract will be updated.
The Service Provider might be required to upgrade parts of the NRTS network to achieve PSN compliance.
The Service Provider will be required to become a telecommunications provider, with code powers under Communications Act (2003).
The duration of the new contract will be 5 or 7 years with the option to extend by a further 2 years. The value is likely to be in the range 300 000 000 GBP to 900 000 000 GBP.
Due to the broad scope of the project it is anticipated that a wide range of suppliers will be required to deliver the NRTS2 requirements. This opportunity should therefore be of interest to, including without limit:
— Project management contractors;
— Telecommunications equipment suppliers;
— Telecommunications equipment maintainers;
— Service management system providers;
— Fixed telecommunications network operators;
— Mobile telecommunications network operators (e.g. 4G, satellite, wireless broadband);
— Highways infrastructure civil contractors (although the scale of such work is expected to be limited); and
— Small and Medium Enterprises with relevant specialist expertise.
It is anticipated that the contract will be awarded to 1 or more prime suppliers or joint venture or consortium.
A broad indication (this is indicative only and will vary with the form of the solution proposed by the suppliers) of the breakdown of the value of contract by type of work might be as follows:
— Management, operations and field maintenance workforce — 25 % to 45 %;
— Supply, design and installation of equipment and systems — 45 % to 65 %;
— Others (cable installation, traffic management and civil engineering works) — Up to 10 %.
Suppliers interested in this opportunity should note that some of the systems used by Highways England are of a bespoke nature; and special conditions apply to working in a motorway environment to ensure the safety of workers and the travelling public. Any organisation taking part in any subsequent procurement exercise will need to demonstrate competence in these areas.

Please refer to the Procurement documents and Descriptive Document for full details:

II.1.6)Common procurement vocabulary (CPV)

64200000, 45000000, 48000000, 32000000, 72000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Please refer to the Procurement Documents, Descriptive Document, Main Agreement and Schedules on the eTendering system:

Estimated value excluding VAT:
Range: between 300 000 000 and 900 000 000 GBP

II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Highways England has identified that for this procurement a guarantor or guarantors is/are required to be nominated. Please see Section III.1.4) Section VI.3) and the Pre Qualification Pack for further details.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment for the services will be through a mixture of service charges and milestone payments. The supplier is not expected to require financing other than for working capital.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please see the Pre Qualification Pack for information.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The supplier, and if the supplier is a joint venture or consortium each member, will need to identify a guarantor to provide a Parent Company Guarantee as explained in the Pre Qualification Pack. If the supplier is relying on the capacity of a subcontractor for financial qualification then the subcontractor will need to identify a guarantor. The supplier must contact the Procurement Officer to discuss. If no parent company structure exists for any entity that is required to identify a guarantor, then the applicant must contact the Procurement Officer to discuss an equivalent alternative form of guarantee.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Contracting authorities shall exclude an economic operator from participation in a procurement procedure in accordance with the Public Contracts Regulations 2015 Regulation 57 and the Pre Qualification Pack.
Suppliers must submit the information required in the Pre Qualification Pack by the deadline in IV.3.4) in accordance with the requirements set out in the Pre Qualification Pack.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to the Pre-Qualification Pack for full details:

Minimum level(s) of standards possibly required: Stated in the Pre-Qualification Pack.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to the Pre-Qualification Pack for full details.
Minimum level(s) of standards possibly required:
Please refer to the Pre-Qualification Pack for full details.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 4
Objective criteria for choosing the limited number of candidates: Please refer to the Pre-Qualification Pack for details.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2016/S 060-101548 of 25.3.2016

Other previous publications

Notice number in the OJEU: 2013/S 117-199876 of 21.5.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

10.6.2016 – 14:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

A) The Contracting Authority intends to use an eTendering system in this procurement exercise. Suppliers interested in submitting an expression of interest for this proposed contract must obtain a copy of the Pre-Qualification Pack through Highways England’s eSourcing Portal ( Completed forms and responses must be received by Highways England, via Highways England’s e-Sourcing Portal (, by the deadline at Section IV.3.4)

How to Express Interest in this Tender:

1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the Tender — Login to the portal with the username/password — Click the ‘PQQs/ITTs Open to All Suppliers’ link. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ITT to access the content — Click the ‘Express Interest’ button at the top of this page — This will move the PQQ/ITT into your ‘My PQQs/ My ITT’s page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking the “Buyer Attachments” in the “PQQ/ITT Details box.
3. Responding to the Tender — Click ‘My Response’ under ‘PQQ/ITT Details’, you can choose to ‘Create Response’ or ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
Expressions of interest must be submitted from the supplier’s registered office address. Each member of a Joint Venture (JV) or consortium must submit a letter from their own registered office confirming all company names in the proposed JV or consortium. Suppliers should note that the Highways England may choose to publish the names of tenderers on its tender list for this contract after invitation to tender letters have been dispatched.
b) Following pre-qualification, a short-list of suppliers will be produced to be invited to participate in dialogue. Please refer to the Pre Qualification Pack for details. The authority does not intend to carry out a dialogue in relation to all aspects of its requirement. Further information about the dialogue is provided in the procurement documents.
Where suppliers propose to use 1 or more sub-contractors to deliver some or all of the contract requirements, they will be required to provide details of the proposed bidding model that includes members of the supply chain, the percentage of work being delivered by each sub-contractor and the key contract deliverables each sub-contractor will be responsible for. Details on subcontractors and information required is further set out in the Pre Qualification Pack.
The authority recognises that arrangements in relation to sub-contracting may be subject to future change, and may not be finalised until a later date. However, suppliers should be aware that where any changes to those sub-contracting arrangements may affect the ability of the supplier to proceed with the procurement process or to provide the supplies and/or services required. Suppliers should therefore notify the authority immediately of any change in the proposed sub-contractor arrangements. The authority reserves the right to deselect the supplier prior to any award of contract, based on an assessment of the updated information.
c) The tenderer with the most economically advantageous tender will be required to sign the Highways England’s Fair Payment Charter as a condition of acceptance of their tender.
d) As a supplier / organisation looking to bid for public sector contracts you should be aware tender documentation for contracts over 10 000 GBP will be published on a single website and made available to the public. You should also be aware that if your bid is successful, the resulting contract will be published. In some circumstances, limited redactions will be made to tender documentation and/or contracts before they are published in order to comply with existing law, to protect commercial interests and for the protection of national security.
e) The date shown in IV.3.5) is the date from Highways England’s most current programme but may be subject to change.

f) The contracting authority intends to use the Model ICT 2.3 Services Agreement, modified for the use of Highways England, as the basis for the contract. The draft contract is available on the eTendering system (

Please see Appendix B of the Descriptive Document for the key changes.
g) This procurement falls within the scope of HM Revenue and Customs Construction Industry Scheme.
h) The authority will use Dunn & Bradstreet credit agency as explained in the Pre Qualification Pack.
i) The successful supplier will be appointed to fulfil the duties of the Principal Contractor and Principal Designer except where the Customer or a third party has been appointed as Principal Contractor or Principal Designer for any particular Site pursuant to regulation 15 of the CDM Regulations.
j) Suppliers (including each joint venture and consortium member and any subcontractor on whom the supplier relies to qualify under the PQQ) are to provide Highways England with their credit rating and the credit rating of their guarantor and the name of the rating agency providing the rating. This is for the purpose of finalising schedule 7.4 to the contract included in the procurement documents.
k) Highways England are requiring tenderers to submit both a standard and a variant bid as dialogued during the procurement process. The standard bid is for a contract duration of 5 years with an extension period (to be exercised at the sole discretion of Highways England) of 2 years. The variant bid is for a contract duration of 7 years with an extension period (to be exercised at the sole discretion of Highways England) of 2 years. Suppliers must submit tenders (including pricing submissions) for both the standard and variant bid and indicate to Highways England which parts (if any) of their technical submission will be affected by the contract duration and to make such changes clear to Highways England for the purposes of evaluation. Alternatively suppliers may submit a different technical solution for the variant bid. Suppliers are referred to paragraph 9.6 of the Descriptive Document for further information. There will be no other variant bids permitted.
l) Highways England expressly reserve the right: (i) Not to award any contract as a result of the procurement exercise commenced by the publication of this notice, (ii) To make whatever changes it may see fit to the content and structure of this procurement competition.
m) Highways England will not be liable for any costs of any nature incurred by suppliers (or any of its joint venture or consortium members or subcontractors) involved in this procurement exercise and suppliers bid at their own risk and expense including without limit if Highways England cancel the procurement or make no award.
n) The supplier (including any joint venture or consortium member) must propose an acceptable guarantor (usually a parent company) to the authority. The form of the parent company guarantee is substantially in the form included in the procurement documents. The guarantor must provide written evidence (on the assumption that the supplier is successful in this procurement) that they will commit to providing a guarantee if and when requested by Highways England as further explained in the Pre Qualification Pack. If an acceptable guarantor cannot be provided for the supplier or a joint venture or consortium member, the supplier/organisation will not be invited to tender.
o) It is the intention that the NRTS2 Service Provider(s) will make use of Highways England‘s category management frameworks, to whom the NRTS2 Service Provider(s) will subcontract elements of work. For further information, see section 6.1.2 of the Descriptive Document.
p) The contract and Pre Qualification Pack will require potential suppliers to notify Highways England and produce a plan to remove any conflict of interest. If Highways England considers that this plan will not remove the conflict of interest it reserves the right to exclude that supplier from further participation in the competition arising from this contract notice.
q) Suppliers should note that the draft contract in the procurement pack seeks a commitment either to 1 apprenticeship/training place for every 3 000 000 GBP of contract spend or 2,5 % of the total workforce engaged in delivery of the services in each contract year being apprentices / trainees. This will be discussed in the dialogue.
r) The contracting authority is purchasing on behalf of other contracting authorities. The Department for Transport and the Secretary of State for Transport together with all government departments (including the Prime Minister’s Office, ministerial and non-ministerial departments), agencies and public bodies, police forces and local authorities (and any future successors to these organisations) referred to in the following links:

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

See details at VI.4.2)

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Highways England will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers along with their debriefing. This period allows unsuccessful tenderers, with sufficient grounds, to consider a challenge against an award before the contract is entered into. If an appeal regarding the award of a contract has not been successfully resolved prior to the end of the Standstill period the Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to bring action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the Court may order the setting aside of the Award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may order the (prospective) ineffectiveness of a contract, where certain serious rule breaches have occurred, in addition to any fine. The Court may instead provide for alternative penalties; either contract shortening, fines or both and damages.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



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