NHS 111 Telephony Service East Midlands
The East Midlands Commissioners have joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach.
United Kingdom-Derby: Health services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, First Floor North, 10 Nottingham Road
For the attention of: Armstrong Emily
DE1 3QT Derby
Telephone: +44 1332888055
General address of the contracting authority: http://www.ardengemcsu.nhs.uk/
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: yes
NHS Corby Clinical Commissioning Group
NHS Nene Clinical Commissioning Group
NHS Erewash Clinical Commissioning Group
NHS Hardwick Clinical Commissioning Group
NHS North Derbyshire Clinical Commissioning Group
NHS Southern Derbyshire Clinical Commissioning Group
NHS Nottingham North & East Clinical Commissioning Group
NHS Nottingham West Clinical Commissioning Group
NHS Newark & Sherwood Clinical Commissioning Group
NHS Mansfield & Ashfield Clinical Commissioning Group
NHS Nottingham City Clinical Commissioning Group
NHS Rushcliffe Clinical Commissioning Group
NHS Lincolnshire West Clinical Commissioning Group
NHS Lincolnshire East Clinical Commissioning Group
NHS South West Lincolnshire Clinical Commissioning Group
NHS South Lincolnshire Clinical Commissioning Group
NHS Leicester City Clinical Commissioning Group
NHS East Leicestershire & Rutland Clinical Commissioning Group
NHS West Leicestershire Clinical Commissioning Group
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: East Midlands (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland & Northamptonshire as defined by the participating CCGs).
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
In coming together to commission an NHS 111 Telephony Service for a population of around 4 400 000 with project growth to circa 4 700 000 by 2021; Commissioners are seeking to ensure that the service is robust, resilient, demonstrates quality throughout and is cost effective.
The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have
— Increased awareness of the benefits of phoning 111 as a smart call to make.
— Appropriate levels of care to close calls first time.
— Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff.
— Rapid access to an appropriate clinician.
— Rapid access to emergency services.
— Access to locally based community care.
— Access to quality Self-care advice and guidance.
The Contract will be for a period of 5 years with an option to extend for up to 2 years (24 months). The ITT is now available and the deadline for responses is 12:00, 5.2.2016.
To access the documentation and submit your response; please register your organisation on the Bravo website:https://ardengemcsu.bravosolution.co.uk The ITT reference is ITT_380
II.1.6)Common procurement vocabulary (CPV)
85100000, 85312310, 85141220
II.1.7)Information about Government Procurement Agreement (GPA)
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Section IV: Procedure
IV.1.1)Type of procedure
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Part B services.
Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://gemcsu.bravosolution.co.uk and click the link to register— Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details —Note the user-name you chose and click ‘Save’ when complete — You will shortly receive an e-mail with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the on-line help, or contact the e-Tendering help-desk.
VI.5)Date of dispatch of this notice: