NHS 111 Telephony Service East Midlands

NHS 111 Telephony Service East Midlands

The East Midlands Commissioners have joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach.

United Kingdom-Derby: Health services

2016/S 005-005328

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, First Floor North, 10 Nottingham Road
For the attention of: Armstrong Emily
DE1 3QT Derby
UNITED KINGDOM
Telephone: +44 1332888055
E-mail: emily.armstrong@ardengemcsu.nhs.uk

Internet address(es):

General address of the contracting authority: http://www.ardengemcsu.nhs.uk/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

NHS Corby Clinical Commissioning Group

NHS Nene Clinical Commissioning Group

NHS Erewash Clinical Commissioning Group

NHS Hardwick Clinical Commissioning Group

NHS North Derbyshire Clinical Commissioning Group

NHS Southern Derbyshire Clinical Commissioning Group

NHS Nottingham North & East Clinical Commissioning Group

NHS Nottingham West Clinical Commissioning Group

NHS Newark & Sherwood Clinical Commissioning Group

NHS Mansfield & Ashfield Clinical Commissioning Group

NHS Nottingham City Clinical Commissioning Group

NHS Rushcliffe Clinical Commissioning Group

NHS Lincolnshire West Clinical Commissioning Group

NHS Lincolnshire East Clinical Commissioning Group

NHS South West Lincolnshire Clinical Commissioning Group

NHS South Lincolnshire Clinical Commissioning Group

NHS Leicester City Clinical Commissioning Group

NHS East Leicestershire & Rutland Clinical Commissioning Group

NHS West Leicestershire Clinical Commissioning Group

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

NHS 111 Telephony Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: East Midlands (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire, Rutland & Northamptonshire as defined by the participating CCGs).

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The East Midlands Commissioners have joined together to commission an NHS 111 Telephony Service recognising the need and benefits of an at scale collaborative approach.
In coming together to commission an NHS 111 Telephony Service for a population of around 4 400 000 with project growth to circa 4 700 000 by 2021; Commissioners are seeking to ensure that the service is robust, resilient, demonstrates quality throughout and is cost effective.
The NHS 111 Telephony Service in Derbyshire, Leicestershire, Rutland, Lincolnshire, Northamptonshire and Nottinghamshire will ensure patients have
— Increased awareness of the benefits of phoning 111 as a smart call to make.
— Appropriate levels of care to close calls first time.
— Access to advice, care and treatment 24 hours a day 7 days a week from appropriately trained and qualified staff.
— Rapid access to an appropriate clinician.
— Rapid access to emergency services.
— Access to locally based community care.
— Access to quality Self-care advice and guidance.
The Contract will be for a period of 5 years with an option to extend for up to 2 years (24 months). The ITT is now available and the deadline for responses is 12:00, 5.2.2016.

To access the documentation and submit your response; please register your organisation on the Bravo website:https://ardengemcsu.bravosolution.co.uk The ITT reference is ITT_380

II.1.6)Common procurement vocabulary (CPV)

85100000, 85312310, 85141220

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Parent company or other guarantees, bonds, deposits, insurance or other forms of security may be required in certain circumstances. See the invitation to tender for further details.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Contracting Authority reserves the right to require groupings of contractors to take a particular legal form or to require 1 party to undertake primary legal liability or to require that each party undertakes joint and several liability.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

5.2.2016 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

The services to which this notice relates fall within Part B of Schedule 3, Part 10 of the Public Services Contracts Regulations 2006 (as amended) (‘the Regulations’).
Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Part B services.

Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://gemcsu.bravosolution.co.uk and click the link to register— Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details —Note the user-name you chose and click ‘Save’ when complete — You will shortly receive an e-mail with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the on-line help, or contact the e-Tendering help-desk.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

5.1.2016

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