NHS trusts in north west name NHS Direct as preferred provider of non-emergency health advice service
NHS Direct has been named as the preferred provider of a £40m contract to deliver the NHS 111 non-emergency health advice service in the north west of England.
The three-year contract is expected to be signed by NHS Shared Business Services Commercial Procurement Solutions and NHS Direct in the near future.
NHS Direct will provide call handling, clinical assessment and referral to an appropriate service.
It said that it is now the preferred provider for NHS 111 in nine areas of England, covering 30% of the population. Most recently, NHS Direct was awarded preferred provider status in the West Midlands; Greater Manchester; Cheshire and Mersey; and Cumbria and Lancashire.
In addition, it has been selected to provide the non-emergency advice service in Cornwall and the Isles of Scilly; Somerset; North Essex; and Sutton and Merton.
Earlier this month NHS South East London, a partnership of primary care trusts in Bromley, Greenwich, Lambeth, Lewisham, Southwark and Bexley, selected NHS Direct, Bromley Healthcare and Grabadoc as preferred providers.
Nick Chapman, chief executive of NHS Direct, said: “We are looking forward to working with those commissioners and local NHS organisations to provide the NHS 111 service for their patients.
“The national coverage provided by NHS Direct’s 0845 4647 service will no longer be required when NHS 111 is rolled out across the country, and the future NHS Direct will be focused on meeting the needs of the local commissioners and their communities.”