NHS Property Services Credit Control Application

NHS Property Services Credit Control Application

NHSPS now requires to purchase a Credit Control application to complement these 2 systems and enable it to effectively manage the credit entitlement of its customers.

United Kingdom-London: Financial systems software package

2016/S 182-326568

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Property Services
85 Gresham Street
London
EC2V 7NQ
United Kingdom
E-mail: procurement@property.nhs.uk
NUTS code: UK
Internet address(es):Main address: www.property.nhs.uk
I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:https://nhspropertyservices.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://nhspropertyservices.bravosolution.co.uk/web/login.shtml
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

NHS Property Services Credit Control Application.

Reference number: ITT_209

II.1.2)Main CPV code

48442000

II.1.3)Type of contract

Services

II.1.4)Short description:

NHS Property Services (‘NHSPS’) has embarked on a business systems transformation program and is implementing new applications that will allow it to run its property business efficiently. The new systems will eventually cover all of its business. 2 key systems are currently being deployed: Microsoft Dynamics NAV for the corporate finance platform and Qube Horizon for the management of its property asset portfolio. NHSPS now requires to purchase a Credit Control application to complement these 2 systems and enable it to effectively manage the credit entitlement of its customers, chase payments of outstanding invoices, issue dunning letters, record and manage queries through to resolution and to enable the head of the department to effectively manage the activities of the team in the credit control and collection area.

II.1.5)Estimated total value

Value excluding VAT: 350 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Lot 1 — Credit Control Software as a Service (SaaS)

Lot No: Lot 1

II.2.2)Additional CPV code(s)

48442000

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

England — The NHSPS Service Integration and Management team will be based in London; however users of the service will be based in various regions of England.

II.2.4)Description of the procurement:

This procurement will deliver a Credit Control SaaS to enable it to effectively manage credit entitlement of its customers, issue dunning letters, chase payment of outstanding invoices, record and manage queries through to resolution and enable the head of the department to effectively manage the activities of the team in the credit control and collection area. This follows the acquisition of a new Corporate Finance System (Microsoft Dynamics NAV) SaaS and a new Asset Management system (Horizon from Qube Global) SaaS. While the NAV application has some credit control functionality, it does not have the full capability required by the business to manage the volume and complexity of its accounts receivable.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Functional requirements weighting / Weighting: 35 %
Quality criterion – Name: Non functional requirements weighting / Weighting: 15 %
Quality criterion – Name: Implementation and support weighting / Weighting: 14 %
Quality criterion – Name: Governance and cultural fit weighting / Weighting: 6 %
Cost criterion – Name: Pricing weighting / Weighting: 30 %

II.2.6)Estimated value

Value excluding VAT: 350 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: yes

II.2.11)Information about options

Options: yes
Description of options:

The contract shall be 3 years with an option to extend for up to 2 additional years. The contract in its entirety may therefore run for 5 years (60 months).

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Lot 2 — Credit Control Software as a Service (SaaS) Implementation and Integration Services

Lot No: Lot 2

II.2.2)Additional CPV code(s)

72222300
72224100
72223000
72220000
72224200
72222200
72221000
72316000
72253000
72225000
72224000
80510000
72253100

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

England — The NHSPS Service Integration and Management team will be based in London; however users of the service will be based in various regions of England.

II.2.4)Description of the procurement:

NHSPS require the following services to implement and integrate the Credit Control SaaS Solution: Business Analysis, Data Analysis, Business Process Mapping and Re-Engineering, Project Management activities, RAID services, Implementation leadership and support services (including requirements validation, solution definition and configuration), training (including Training needs analysis, training activity planning, training delivery) and solution testing (which may include but not be limited to alpha, beta, regression, etc.). An application service provider may have an internal implementation and integration capability in which case it can tender for both Lot 1 and Lot 2. If the provider works with a partner, then its partner should tender for Lot 2, collaborating as appropriate. Tenders for Lot 1 and Lot 2 are evaluated together and awarded separately. NHSPS shall assess the combined Lots to determine the most economically advantageous tender.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Functional requirements weighting / Weighting: 35 %
Quality criterion – Name: Non functional requirements weighting / Weighting: 15 %
Quality criterion – Name: Implementation and support weighting / Weighting: 14 %
Quality criterion – Name: Governance and cultural fit weighting / Weighting: 6 %
Cost criterion – Name: Pricing weighting / Weighting: 30 %

II.2.6)Estimated value

Value excluding VAT: 350 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

The contract shall be 3 years with an option to extend for up to 2 additional years. The contract in its entirety may therefore run for 5 years (60 months).

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/10/2016
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 06/01/2017

IV.2.7)Conditions for opening of tenders

Date: 21/09/2016
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Cabinet Office
UK
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/09/2016

 

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