NHS Scotland eRostering System Contract

NHS Scotland eRostering System Contract

NHS National Services Scotland working with NHS Education for Scotland are procuring a Contract for a single eRostering System across the NHS in Scotland. 

United Kingdom-Edinburgh: IT services: consulting, software development, Internet and support

2018/S 202-459605

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

The Common Services Agency (more commonly known as NHS National Services Scotland) (“NSS”)
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
United Kingdom
Telephone: +44 1698794410
E-mail: mark.salveta@nhs.net
NUTS code: UKM

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

Access to the procurement documents is restricted. Further information can be obtained at: https://www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Health

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

NHS NSS and NES eRostering System Contract

II.1.2)Main CPV code

72000000

II.1.3)Type of contract

Services

II.1.4)Short description:

NHS National Services Scotland (NSS) working with NHS Education for Scotland (NES) are procuring a Contract for a single eRostering System across the NHS in Scotland. NHSScotland (NHSS) published a new Digital Strategy for Health and Social Care in April 1018. This strategy sets out a commitment to build a national approach to the use of digital technologies.

The workforce of NHSS is our most valuable resource. We need to ensure that we deploy that workforce in a way that most effectively meets the needs of patients; we need to ensure that our staff have access to information about their working patterns that enable them to manage their working lives, including accessing additional shifts in an easy and intuitive way; we need our rostering systems to be capable of operating across traditional NHSBoard boundaries.

Using the ESPD process we will shortlist a number of Bidders to receive the ITT. Please respond by completing the ESPD.

II.1.5)Estimated total value

Value excluding VAT: 20 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

The Authority NHS NSS and NHS Nes on behalf of NHSScotland seeks to procure a new national eRostering solution and replace the existing disparate arrangements in place across the various NHS Boards. It requires the system to be capable of interfacing with other relevant NHSScotland business systems to allow automated import and export of data to and from these.

The services to be provided within the scope of the contract are:

A single eRostering solution and associated business model for NHSScotland, with localised management and delivery of the eRostering services across individual Health Boards, sites and units.

System hosting, maintenance and development

Data migration from existing disparate Board systems to the single solution.

User training and skills transfer — during implementation and ongoing throughout the term of the contract.

Using the ESPD process we will shortlist a number of Bidders to receive the ITT. Please respond by completing the ESPD.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 20 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 84
This contract is subject to renewal: yes
Description of renewals:

The initial 7 years may be extended to 10 years with each additional year after 7 being optional.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5
Maximum number: 8
Objective criteria for choosing the limited number of candidates:

As per the ESPD response and scoring.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

The ITT documents will describe possible future functionality that may be required at a later date.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

ESPD Q.4B.1.1 Bidders will be required to have a minimum ‘general’ yearly turnover of 500 000 GBP for the last 2 years: Please provide annual accounts for the relevant 2 years.

ESPD Q.4B.5.1 Please provide evidence of insurance levels listed below.

Minimum level(s) of standards possibly required:

ESPD Q.4B.1.1 Suppliers must demonstrate the following financial capacity over the last 2 years: Turnover of 1 000 000 GBP per annum over last 2 financial years.

Q.4B.5.1. It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract, the types and levels of insurance indicated below:

Employers liability insurance: 5 000 000 GBP;

Public liability insurance: 1 000 000 GBP;

Professional indemnity insurance: 1 000 000 GBP.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

4C.1.2 Please provide details of three relevant examples of services carried out during the last 3 years as specified in the contract notice. Weighing 60 % as per scoring model below.

4.C.2 Bidders will be required to confirm details of the technicians or technical bodies such as ISO or equivalent who they can call upon, especially those responsible for quality control. Weighting 10 % as per scoring model below.

4.C.6 Professional qualifications held by the service provider or the contractor itself such as the following: ISO27001 or equivalent ITIL qualifications [Helpdesk, etc] or equivalent other professional qualifications relevant to the services outlined in the contract notice. Weighing 20 % as per scoring model below.

4C.8.1 Bidders will be required to confirm their average annual manpower for the last 3 years. Weighing 10 %as per scoring model below score meaning.

0 Unacceptable as determined by: no response or no information provided in response to the question where there is a requirement to provide a response or information; and/or a response which demonstrates a significant misunderstanding of the question; and/or a response which demonstrates no relevant experience in terms of scale, complexity, scope and match to proposed service characteristics; and/or a response which does not demonstrate capacity and capability (in terms of resources and appropriately qualified and experienced personnel).

1 weak as determined by: a response which provides minimum information in response to the question; and/or a response which demonstrates minimum relevant experience in terms of scale, complexity, scope and match to proposed service characteristics; and/or a response which fails to satisfactorily answer the question; and/or a response which demonstrates limited capacity and capability (in terms of resources and appropriately qualified and experienced personnel) to deliver requirement.

3 fair as determined by: a response which provides the majority but not all of the information requested; and/or reasonable evidence of relevant experience in terms of scale, complexity, scope and match to proposed service characteristics indicated in the response; and/or a response which demonstrates reasonable capacity and capability (in terms of resources and appropriately qualified and experience personnel).

5 good as determined by: a response which meets all aspects of the question and provides all information requested; and/or a response which is comprehensive, unambiguous and demonstrates adequate and complete evidence of experience in terms of scale, complexity, scope and match to proposed service characteristics and adequate capacity and capability.

Scoring table.

Criteria weighting % Score total score available.

4.B Financial standing (0, 1, 3, 5) Yes/No.

4C.1.2 References 60 300.

4.C.2 Quality control / ISO 10 50.

4.C.6 Qualifications 20 100.

4.C.8.1 Staff numbers 10 50.

4.C.10 Sub-contract not scored.

Total: 100 % 500.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 152-349270

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 15/11/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 23/11/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=561105.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

The Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason:

We do not expect any great amount of subcontracting.

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

The Authority will be seeking to maximise community benefits from the successful Contractor

(SC Ref:561105)

VI.4)Procedures for review

VI.4.1)Review body

The Common Services Agency (more commonly known as NHS National Services Scotland) (“NSS”)
Gyle Square (NSS Head Office), 1 South Gyle Crescent
Edinburgh
EH12 9EB
United Kingdom
Telephone: +44 1698794410Internet address: http://www.nhsscotlandprocurement.scot.nhs.uk/
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

16/10/2018

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