NHS Supply Chain Future Operating Model – Transactional Services
A current contract between the Authority and its incumbent provider relating to the procurement and supply chain of goods in the NHS is due to expire on 30.9.2018.
United Kingdom-Newcastle upon Tyne: Financial and insurance services
Section I: Contracting authority
I.1)Name and addresses
Stella House, Goldcrest Way, Newburn Riverside Business Park
Newcastle upon Tyne
Contact person: Steve Powell
NUTS code: UK
Address of the buyer profile: https://www.gov.uk/government/organisations/department-of-health/about/procurement
I.4)Type of the contracting authority
Section II: Object
NHS Supply Chain Future Operating Model — Transactional Services.
II.1.2)Main CPV code
II.1.3)Type of contract
A current contract between the Authority and its incumbent provider (trading as ‘NHS Supply Chain Ltd’) relating to the procurement and supply chain of goods in the NHS is due to expire on 30.9.2018. As part of the Future Operating Model (FOM), the Authority is disaggregating the services and this procurement is for the award of a single contract for the provision of transactional services over a 3-year + 2-year term. The supplier will support the FOM in its aim to deliver on going annualised c 600 000 000 GBP in savings by growing market share from approximately 40 % to 80 %. A functional provision of the services to customers along with excellent customer query management is essential to delivery of this growth. The supplier must provide a flexible platform capable of dealing with increases in transactional activity in line with anticipated growth.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
An optional site visit to the current NHS Supply Chain Finance Function based in Alfreton is available. Please refer to procurement document to register interest (ITT).
II.2.4)Description of the procurement:
The scope of this procurement is for a single transactional processing service providing:
— accounts payable (invoice processing and payment);
— accounts receivable (sales invoice generation and cash collection);
— customer service for invoice queries;
— cash and treasury management (i.e. keeping track of liquidity of the business);
— savings tracking and reporting;
— administration, configuration and improvement of financial systems; and
— consolidation of the FOM financial information including periodic reporting, forecasts and annual planning information.
The supplier will be required to deliver a coherent financial transactional service across the disaggregated functions of the FOM, ensuring that consolidated invoicing for customers is maintained.
The objectives for the Services include, but are not limited to:
— delivering seamless service continuity through transition to the FOM;
— enabling the on-going delivery of the FOM;
— enhancing the effectiveness and sustainability of FOM financial service processes and controls;
— delivering improvements across the supply chain through active enablement of FOM objectives and the enhancement of the customer experience through timely financial data;
— facilitating decision making in the Authority through the provision of accurate and timely financial data.
The supplier must maintain the current practice of providing consolidated monthly invoices to the NHS Customers. Consolidated invoicing is seen as a key contributor to growth ambitions, and is received extremely favourably by existing and future NHS Supply Chain Customers (including but not limited to NHS trusts, other NHS entities, other UK government department agencies or other statutory bodies and/or private sector providers of NHS funded care).
The supplier must ensure high degrees of accuracy are maintained, to preserve the integrity of financial controls and protect the public purse. The incumbent provider is currently responsible (through the NHS Supply Chain contract) for transacting product spend of circa 2 000 000 000 GBP (goods purchased by NHS and non-NHS customers), and circa 200 000 000 GBP of operational spend. The supplier will be responsible for transacting the current volume of spend and increased expenditure as this increases under the FOM.
The supplier will be required to provide robust debtor and creditor management in order to manage cash flow with growing volumes of transactions. This will be enabled by the customer/supplier support functions, and managed through robust contractual key performance indicators.
A full description of the Services is more specifically set out in the procurement documentation.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Additional supporting information for this Invitation to Tender is available within the Authority’s secure document storage facility (the ‘Data Room’). To request access to the Data Room, please send an email to email@example.com with a PDF signed version of the Non Disclosure Agreement (Attachment 15 in the procurement documents).
Section III: Legal, economic, financial and technical information
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
As stated in the procurement documents.
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
By electronic means using the Department of Health e-sourcing portal.
Sealed bid process where the Procurement Lead will only be able to unlock responses once deadline is reached.
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
The contract resulting from this procurement will be executed by the NHS Business Services Authority (‘the Authority’). This procurement is being is managed by the Department of Health (‘DH’) on behalf of the Authority. An Intelligent Client Co-Ordinator (‘ICC’) has been established for the Future Operating Model. The contract resulting from this procurement may be novated to the ICC.
The estimated costs provided in Sections II.1.5 and II.2.6 is the maximum sum available based on performance across a sixty (60) month contract term including the twenty four (24) month extension.
This procurement exercise will be completed via the Department of Health’s e-Sourcing Portal. Potential providers should visit https://www.gov.uk/government/organisations/department-of-health/about/procurement
to register on the e-Sourcing Portal and download instructions on how to respond to this opportunity. The e-Sourcing Portal will contain the ITT and all the procurement documentation to download. Please note that the Department of Health is in the process of changing its e-tendering systems and may change the e-sourcing tool during this Procurement. The Department of Health will try to minimise the impact this will have on this Procurement and all Potential Providers will be kept informed of any changes.
Any questions regarding this notice must be sent to the Authority using the Clarification Question Submission Template provided within the ITT and sent to firstname.lastname@example.org
All questions must be received by the deadline for receipt of clarifications as stated in the ITT. Responses to non-commercially sensitive questions will be shared by the Authority to potential providers using the DH’s e-Sourcing Portal.
All tenders must be submitted using the e-Sourcing Portal. The e-Sourcing Portal reference number for this exercise is ITT60478
If you require assistance, please contact the Supplier Helpdesk on +44 1132545777 email@example.com
This helpdesk is available from 10:00 to 16:00, Monday to Friday excluding Bank Holidays.
The contract duration specified in II.2.7 includes the 24 month extension but does not include the transition period at the beginning of the Contract.
The Authority reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the subject matter of the contract(s) by alternative means if it appears that it can be more advantageously procured by alternative means. The Authority may, at its sole discretion, modify the ITT (including any part of it) by amendments in writing, including extending the deadline for receipt of tender responses.
Tenders and all supporting documentation for the contract must be priced in sterling and written in English. Any agreement entered into will be considered a contract made in England according to English law and will be subject to the exclusive jurisdiction of the English Courts.
In accordance with the Government’s policies on transparency, potential providers should note that the Authority intends to publish the ITT suite of documents on Contacts Finder. The Authority also intends to publish any contract awarded, subject to possible redactions at the discretion of the Authority. Further information on transparency can be found at: http://www.cabinetoffice.gov.uk/resource-library/guidance-transparency
The costs of responding to the ITT and participation in the procurement will be borne by each applicant.
VI.4.4)Service from which information about the review procedure may be obtained
80 London Road
VI.5)Date of dispatch of this notice: