NHS Wales launches iPhone health app

Welsh Government says health app aims to match patients with NHS services and reduce pressure on A&E departments

The Welsh Government has launched an app intended to match patients with the most suitable NHS health services.

It said evidence shows that a significant number of people go to accident and emergency departments or dial 999 when there are other services that would be more convenient or more suitable for their needs.

The bilingual Choose Well app contains information services including pharmacists, GPs, optometrists, dentists and minor injury units, as well as emergency departments.

Choose Well uses a colour coded ‘thermometer’ which aims to help people to link their symptoms with the most appropriate NHS service.

Patients can download the app free of charge on iPhone and iPad platforms. An Android version of the app will be released in the autumn, according to the Welsh Government.

Lesley Griffiths, the health minister, said: “Choosing the most appropriate care not only benefit patients, but also assists our doctors, nurses and other healthcare professionals to maintain high quality services.

“As well as catering for people living in Wales, the app is a useful tool for people who are less familiar with our health service, such as students and visitors.

“I hope visitors to the Olympic Games events being held in Wales will have a happy and healthy stay here, but should they find themselves in need of medical help, the Choose Well app will guide them towards the most appropriate care.”

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