Norfolk County Council Oracle E-Business Suite Support Contract

Norfolk County Council Oracle E-Business Suite Support Contract

Norfolk County Council currently has a 5-year Oracle E-Business Suite support service contract including payroll.

United Kingdom-Norwich: Software support services

2019/S 101-244835

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Norfolk County Council
Norwich
NR1 2DH
United Kingdom
Contact person: Sarah Hardy
E-mail: sourcingteam@norfolk.gov.uk
NUTS code: UKH15
Internet address(es):Main address: www.norfolk.gov.uk

Address of the buyer profile: https://in-tendhost.co.uk/norfolkcc/aspx/Home

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://in-tendhost.co.uk/norfolkcc/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Oracle E-Business Suite (EBS) Support

Reference number: NCCT41864

II.1.2)Main CPV code

72261000

II.1.3)Type of contract

Services

II.1.4)Short description:

Norfolk County Council (NCC) currently has a 5-year Oracle E-Business Suite (EBS) support service contract including payroll. This contract will expire on 23.11.2019. NCC requires a 2-year contract to provide EBS support from 24.11.2019 to 23.11.2021, with an option to extend by up to 1 further year. It is planned that EBS will be decommissioned by December 2021.

II.1.5)Estimated total value

Value excluding VAT: 1 100 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

72000000
72200000
72300000

II.2.3)Place of performance

NUTS code: UKH15
NUTS code: UKH16
NUTS code: UKH17
Main site or place of performance:

Norfolk.

II.2.4)Description of the procurement:

Norfolk County Council (NCC) currently has a 5-year Oracle E-Business Suite (EBS) support service contract including payroll. This contract will expire on 23rd November 2019. NCC requires a 2-year contract to provide EBS support from 24.11.2019 to 23.11.2021, with an option to extend by up to 1 further year. It is planned that EBS will be decommissioned by December 2021. The service comprises:

— database administration,

— system administration,

— EIS report support and development,

— APEX support and development,

— maintenance,

— support,

— problem and incident management and resolution including developing workarounds,

— patch and update testing,

— release management including advising on and applying patches and updates,

— remote monitoring, diagnosis and resolution,

— updating the system to deal with legal and regulatory changes, including changes in public sector pension schemes,

— assistance with software upgrades and changes, and

— undertaking process improvement projects, including configuration and customisation of EBS and advising on implementation of best practice. The Council reserves the right under the contract to purchase additional hours of support and/or consultancy as required.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 100 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:

The Council has the right to extend the contract by a further 12 months. The duration of the contract is 24 months from ‘go live’ which is 24.11.2019. The Contract will start from the 8.8.2019 to cover transition and mobilisation.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

This procurement will be managed electronically via the Council’s e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc

Full instructions for registration and use of the system can be found at https;//in-tendhost/norfolkcc/aspx/BuyerProfiles

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 04/07/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 04/07/2019
Local time: 14:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The estimated value of this procurement included in this notice is for the maximum length of the contract (36 months) plus an estimate for additional hours of consultancy/support that Norfolk County Council requires as per the statement of requirement.

VI.4)Procedures for review

VI.4.1)Review body

Norfolk County Council
Martineau Lane
Norwich
NR1 2DH
United Kingdom

VI.4.2)Body responsible for mediation procedures

Norfolk County Council
Martineau Lane
Norwich
NR1 2DH
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court. Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.

VI.4.4)Service from which information about the review procedure may be obtained

Norfolk County Council
Martineau Lane, Norwich
Norwich
NR1 2DH
United Kingdom

VI.5)Date of dispatch of this notice:

24/05/2019

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