Norfolk Specialist Information, Advice and Advocacy

Norfolk Specialist Information, Advice and Advocacy

The service will be a countywide service, taking into account local need. It will help people with disabilities, social care and related support needs to maximise their health, well-being, independence, quality of life and promote social inclusion.

UK-Norwich: health and social work services

2012/S 147-245917

Prior information notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk County Council
Room 701, County Hall, Martineau Lane,
For the attention of: Che Metcalf
NR1 2DH Norwich
UNITED KINGDOM
Telephone: +44 1603223918
E-mail: sourcingteam@norfolk.gov.uk

Internet address(es):

General address of the contracting authority: www.norfolk.gov.uk

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority
Regional or local authority
I.3)Main activity
General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

NHS Norfolk and Waveney
Lakeside 400, Broadland Business PArk, Old Chapel Way
NR7 0WG Norwich
UNITED KINGDOM

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:
NCCT40131 – Norfolk Specialist Information, Advice and Advocacy (Phase 2).
II.2)Type of contract and place of delivery or of performance
Service category No 25: Health and social services
NUTS code UKH13
II.3)Information on framework agreement
The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:
Norfolk County Council, working with NHS Norfolk and Waveney, is looking to contract for specialist information, advice and advocacy (IAA) services for the County of Norfolk. The service will be a countywide service, taking into account local need. It will help people with disabilities, social care and related support needs to maximise their health, well-being, independence, quality of life and promote social inclusion. It will ensure that people are able to access the IAA they need to contribute to the prevention or worsening of crisis.
The proposed procurement is the 2nd phase of procurement for the provision of specialist information, advice and advocacy services in Norfolk. Lot details are currently being finalised but it is expected there will be four Lots covering IAA for people with disabilities, people with dementia, people with mental health problems and people living with HIV.
Lots

This contract is divided into lots: yes

II.5)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

II.6)Scheduled date for start of award procedures
3.9.2012
II.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): no
II.8)Additional information:
The proposed procurement exercise is for services specified in Part B of Schedule 3 of the Public Contracts Regulations 2006 (“Part B services”). Accordingly, the Public Contracts Regulations 2006 (as amended) only apply in part. Any procurement exercise will be conducted in accordance with the information carried out in the procurement documents.
The objectives will include:
Offering a free of charge service.
Providing information, advice and advocacy on all aspects of welfare rights including welfare benefits; debt; personal finances; access to health and social care services; legal issues; issues connected with disability & employment, and other relevant issues.
Ensuring that customers get their needs met when they make and enquiry and that signposting and handover to other services is undertaken with the greatest care with the objective of meeting customer needs as fully as possible.
Ensuring that information and advice is up to date and accurate.
Providing services which are local and which have been set up to best overcome particular local barriers that customers face in accessing Information, Advice and Advocacy (such as rurality and lack of transport).
Ensuring that customers receive information, advice and advocacy in a way which is accessible and suitable to their needs, including by telephone, electronically, using written material and through face to face contact.
Making sure that information is regularly supplied and updated about specialist IAA services and how these can be accessed via locations which may be used by the target population for these services including GP practices, community health and social care functions, libraries, voluntary and community organisations.
Working within the framework of a partnership agreement with other IAA providers to ensure there is comprehensive information on IAA services and ensure this information is kept up to date.
If you interested in this opportunity you are asked to email your details to sourcingteam@norfolk.gov.uk, quoting ‘NCCT40131 mailing list’ in the subject line.

Please note that this notice is intended to give prior notice of our intention to tender for these services. The number of Lots and any dates given are intended to be a guide only and as such are subject to change.

Information about lots

Title attributed to the contract by the contracting authority: Lot No: 1 Lot title: NCCT40131 – Norfolk Specialist Information, Advice and Advocacy (Phase 2)

1)Short description:
The proposed procurement is the 2nd phase of procurement for the provision of specialist information, advice and advocacy services in Norfolk. Lot details are currently being finalised but it is expected there will be four Lots covering IAA for people with disabilities, people with dementia, people with mental health problems and people living with HIV.
2)Common procurement vocabulary (CPV)

85000000, 85312300, 85312310, 85312320, 79140000

5)Additional information about lots:

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Information on general regulatory framework

VI.4)Date of dispatch of this notice:31.7.2012

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