Occupational Health Services Contract Liverpool 2018

Occupational Health Services Contract Liverpool 2018

This contract is for the provision of Occupational Health Services for Merseyrail Electrics 2002 Ltd. 

United Kingdom-Liverpool: Miscellaneous health services

2018/S 189-428387

Contract notice – utilities


Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Merseyrail Electrics 2002 Ltd
Rail House, Lord Nelson Street
L1 1JF
United Kingdom
Contact person: Paul Murthwaite
Telephone: +44 1519552085
E-mail: pmurthwaite@merseyrail.org
NUTS code: UKD7

Internet address(es):Main address: http://www.merseyrail.org

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at: http://redirect.transaxions.com/events/8Pg7S
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Railway services

Section II: Object

II.1)Scope of the procurement


Provision of Occupational Health Services for Merseyrail Electrics 2002 Ltd.

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

This contract is for the provision of Occupational Health Services for Merseyrail Electrics 2002 Ltd. The provision of occupational health (OH) services accompanies the ability of employees to access an Employee Assistance Programme (EAP). Our OH requirement centers on responding to referrals (usually initiated by line managers or the HR Partner team) and providing advice related to specific health issues that may impact on the ability of particular employees to carry out their job. The OH provision is to be located in Rail House in Liverpool.

II.1.5)Estimated total value

Value excluding VAT: 1 400 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKD7

II.2.4)Description of the procurement:

This contract is for the provision of occupational health services for Merseyrail Electrics 2002 Ltd (Merseyrail).We are looking for the successful bidder to have a proven track record in the provision of an occupational health service, including public sector organisations of a similar size to Merseyrail. The OH provision must be located in Rail House in Liverpool.

We require the successful bidder to allocate a specific team to deal with our cases. The clinical team should be led by a qualified medical doctor who has accreditation with the Office of Rail and Road (ORR) and a qualification in occupational health. Our line managers and/or HR team will require access to the doctor to discuss individual cases in order to clarify advice or obtain further information.

We expect to be able to build a positive relationship with the team so that they have an understanding of our needs as a client. The occupational health service provision must actively support our absence management process.This includes a positive approach to enabling staff with ongoing health conditions to continue to work, or return to work supported by a phased return and/or reasonable adjustments, where appropriate, in line with our responsibilities under the Equalities Act 2010.

As a minimum, the OH provision is required to include:

1) A specified account manager;

2) Case management;

3) Maintenance of medical records relating to referrals;

4) Access to advice from a specified medical doctor;

5) Telephone support for advice and information relating to the provision of the service and individual cases;

6) Appointments with suitably qualified medical practitioners at Rail House;

7) Liaison with GPs, Consultants or other medical practitioners who have been treating our staff, where this is appropriate;

8) Post referral reports that provide a clear prognosis and advice;

9) On-site workstation assessments (Ergonomics) for staff who have medical conditions that may be linked to their workstation environment;

10) Input into our intranet providing advice on health matters and with sign-posting to other appropriate websites;

11) An OH management system;

12) Electronic real time management reporting information;

13) Information and advice on both general health issues and specific health related events which could have a detrimental effect to our staff and service delivery, eg: noro virus etc.; and

14) An ability to supply / co-supply (at an optional additional cost) preventative medical interventions for larger numbers of staff in response to specific health related events, e.g. flu inoculations. The provision of any associated medicines shall be charged to Merseyrail at cost on consent from Merseyrail.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 400 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

The contract is for 3 (three) years from the date of award with options to extend in yearly increments for an additional 2 (two) years.

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5
Maximum number: 6
Objective criteria for choosing the limited number of candidates:

The 5 (five) highest scoring bidder on the Selection Questionnaire will be invited to tender. Where the scores between the 5th and 6th placed bidders are within a few percent, we reserve the right to invite the 6th placed bidder. where this is not the case we will invite the 5 (five) highest coring bidders.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The clinical team should be led by a qualified medical doctor who has accreditation with the Office of Rail and Road (ORR) and a qualification in occupational health.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.4)Objective rules and criteria for participation
III.1.5)Information about reserved contracts
III.1.6)Deposits and guarantees required:
III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Negotiated procedure with prior call for competition
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 02/11/2018
Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 27/11/2018

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

It is likely that this procurement will be reissued via a contract notice 1 year before the end of the contract beinglet under this procurement.

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Merseyrail Electrics 2002 Ltd (Merseyrail) is an urban commuter train operating network of vital importance to the transport infrastructure of Liverpool and its environs, operating on the Wirral and Northern lines within Merseyside. It is one of the most punctual and reliable railway networks in the UK, with consistently high scores for customer satisfaction.

At a glance:

Winner of the Passenger Operator of the Year 2018 at the National Rail Awards

75 route miles, outer termini at Southport, Ormskirk, Kirkby, Hunts Cross on the Northern Line, and New Brighton, West Kirby, Chester and Ellesmere Port on the Wirral Line.

Core city center underground network, including 6.5 miles in tunnels and 5 underground stations giving acess to work, study, shopping and leisure.

Underground section includes the original Mersey railway tunnel opened in 1886.

Approximately 100 000 passenger journeys per weekday or 36 million passenger journeys per annum.

Nearly 50 % of passengers are daily users.

67 stations of which 66 are managed by Merseyrail.

One of the most intensively used networks in the UK with over 800 train services daily (Monday to Friday).

Clock face, regular interval timetable (15 minute frequencies, increasing to 5 minute on city centre sections).

Approximately 1 200 staff.

A fleet of 59 fully refurbished electric multiple units.

Merseyrail is a unique concession in the UK as the Department for Transport has been delegated by Parliament to the Merseyside Passenger Transport Executive (Merseytravel) and the concession agreement is between Merseyrail and Merseytravel. This gives much better local control by local people of local services. Another unique feature is the length of the concession which is 25 years from 20.7.2003 with review dates along the way.

The concession is operated by Merseyrail Electrics 2002 Ltd, a 50/50 Joint Venture company between Serco and Abellio.

VI.4)Procedures for review

VI.4.1)Review body

Merseyrail Electrics 2002 Ltd
Rail House, Lord Nelson Street
L1 1JF
United Kingdom
E-mail: jjones@merseyrail.org

VI.4.2)Body responsible for mediation procedures

See Section VI.4.1
United Kingdom
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

See Section VI.4.1
United Kingdom

VI.5)Date of dispatch of this notice: