Older People’s Dementia Respite at Home Service London

Older People’s Dementia Respite at Home Service London

The London Borough of Bromley is inviting tenders for the provision of high-quality Respite at Homes Services for people with dementia.

United Kingdom-Bromley: Health and social work services

2016/S 203-367200

Social and other specific services – public contracts

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

London Borough of Bromley
Civic Centre, Stockwell Close
United Kingdom
E-mail: echs.contractsteam@bromley.gov.uk
NUTS code: UKJ4
Internet address(es):
I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.londontenders.org
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Older People’s Dementia Respite at Home Service.

Reference number: DN214744

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The London Borough of Bromley (‘the Council’) is inviting tenders for the provision of high-quality Respite at Homes Services for people with dementia, including the young onset dementia, enabling them to remain living at home as members of the community and reducing the need for admission to long-term care. It also offers an alternative care/support for the ‘cared for person’ to enable the carer to have a break from caring.

Background: This is a re-tender: Previous tender was not awarded: the OJEU Notice number for this was 2016/S 103-183994.

The tender will be run electronically using the ProContract London Tenders Portal e-tendering system and suppliers interested in receiving the tender documents will need to ensure that they are registered with the London Tenders Portal (if they have not already done so) at www.londontenders.org

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKJ4
Main site or place of performance:


II.2.4)Description of the procurement:

The Services will endeavour to explore approaches and partnerships to meet the social, religious and cultural needs of people with dementia, promote cognitive abilities for as long as possible, and provide respite to carers in accordance with all relevant legislation.

The service will operate to the following service aims:

— To respond to the needs of all Service Users and their carers including individual cultural and religious needs;

— To provide staff with the skills and methods to work effectively with Service Users;

— To adapt and develop the range of activities and services on offer to meet the needs of the user group;

— To develop links with other agencies, both statutory and non-statutory to the benefit of service users.

The contract will run for a period of 3 years with the option to extend for a period of up to 1 year followed by a further period of up to 1 year.

II.2.6)Estimated value

Value excluding VAT: 900 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Start: 01/04/2017
End: 31/03/2020

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The Council estimates this procurement opportunity based on best market valuation to be valued at approx. 900 000 GBP (for full contract term — approx. 180 000 GBP per annum. Please note this is an indicative figure only. To be considered for this opportunity, tenderers must have a minimum yearly turnover of at least 360 000 GBP.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

As described in the Tender Documents.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure
IV.1.3)Information about framework agreement
IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

Evaluation of the tender will be based on the CIPFA standing guide to the commissioning of local authority work and services tender evaluation model and in full compliance with EU Directives, the Council’s Contract Procedure Rules and in accordance with the stated criteria. Tenderers should note that the evaluation of the above criteria for Quality issues etc. will also include the operation of minimum score thresholds. If the Tenderer’s proposal receives a score below the required threshold then the bid may not be considered further. (The minimum acceptable score is a requirement to obtain at least half of the available points in any particular area).

An indicative use of this model can be downloaded from the Council’s website athttp://www.bromley.gov.uk/info/200095/tenders_and_contracts/265/submitting_tenders

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2016/S 103-183994

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 16/11/2016
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The Council works with the London Boroughs of Bexley, Lewisham, Greenwich, Lambeth, Southwark and Croydon. In addition to the bodies identified above, in appropriate circumstances and in compliance with any legal and regulatory requirement, the opportunity for services to be provided through this contract may also be offered to the above mentioned organisations who may have similar usage volumes.

The Council may make use of the contract for further negotiated arrangements to the extent permissible and in compliance with the relevant Procurement Regulations. Prospective contractors are advised that the documents issued at this time in conjunction with the OJEU Tender Notice may be supplemented and/or amended as provided for in Regulation 53(6) of the Public Contracts Regulations 2015.

To view this notice, please click here:


GO Reference: GO-20161017-PRO-8959735.

VI.4)Procedures for review

VI.4.1)Review body

Royal Courts of Justice
The Strand
United Kingdom
Telephone: +44 2079476000

VI.4.2)Body responsible for mediation procedures

Royal Courts of Justice
The Strand, Holborn
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Complaints during the procurement process are conducted under the Official Journal for the European Union (OJEU) in line with the Public Contracts Regulations (2015). Our processes are conducted in a fair, open and transparent manner. We are committed to developing constructive relationships with suppliers and are keen to generate maximum competition in all of our procurements to deliver best value and sustainable cost savings for the taxpayer. The outcome of the evaluation process is totally dependent on the competitive strength of the individual bid submissions, regardless of the bidder’s size or place on existing / previous arrangements. We are committed to treating all suppliers fairly and all feedback and complaints are given full and fair consideration. If at any stage we believe that a mistake has been made by us, please be assured that we will rectify it to the extent that we can legally do so. In order to complain you must first be registered on the eSourcing tool for the relevant procurement event. All complaints must be raised via the eSourcing tool messaging facility. If you are still unsatisfied at the outcome of a procurement competition and wish to challenge it, then you should issue legal proceedings under Part 3 chapter 6 (Applications to the Court) of the Public Contracts Regulations 2015 and serve them on the Government Legal Department in accordance with the Civil Procedure Rules Part 66 (Crown Proceedings) and its associated Practice Direction. Please note that service by email is subject to prior agreement with the Head of Litigation at the Government Legal Department Solicitor’s Department and is not routinely given.

VI.4.4)Service from which information about the review procedure may be obtained

Royal Courts of Justice
The Strand, Holborn
United Kingdom
Telephone: +44 2079476000

VI.5)Date of dispatch of this notice:



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