Online Payment Solutions and Cashless Catering Systems Framework

Online Payment Solutions and Cashless Catering Systems Framework

This procurement is intended to establish a framework agreement for the supply, delivery, installation and support of on-line payment and engagement solutions and cashless catering systems for use mainly in schools and education establishments.

United Kingdom-Leicester: Software package and information systems

2015/S 067-118690

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

ESPO
Barnsdale Way, Grove Park, Enderby
For the attention of: Ms Angela Course
LE19 1ES Leicester
UNITED KINGDOM
Telephone: +44 1162657928
E-mail: tenders@espo.org
Fax: +44 1162944399

Internet address(es):

General address of the contracting authority: www.espo.org

Further information can be obtained from: ESPO
In order to express an interest in tendering for this opportunity and obtaining tender documents and/or requesting any further information, please see details below and please ensure you refer to instructions and guidance available: (a) Go to www.eastmidstenders.org, (b) If you are not already registered) Register your company by selecting the ‘Register’ box on the top of the home page, (c) Once registered visit the home page and search for the tender ‘978_15 Online Payment & Engagement Solutions for Educational Establishments & Cashless Catering Systems’ by selecting ‘View Opportunities’, (d) Express an interest by selecting the ‘Register Interest’ box at the bottom of the screen. You should receive a notification email confirming your expression of interest, (e) Once fully registered, you should download the tender from the website, (f) If you have any query regarding the content or require further information, please use the discussion tools provided within the website. If you experience any problems with registration or expression of interest, please refer any queries on Portal operation to support@due-north.com or telephone +44 1670597136.

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: ESPO
Please see above section “Further information can be obtained at”

Tenders or requests to participate must be sent to: ESPO
Please see above section “Further information can be obtained at”

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

Other: local authority services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

978_15 Online Payment Solutions and Cashless Catering Systems Framework.

II.1.2)Type of contract and location of works, place of delivery or of performance

Supplies
Purchase

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Duration of the framework agreement

Duration in years: 2

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 1 000 000 and 5 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

This procurement is intended to establish a framework agreement for the supply, delivery, installation and support of on-line payment and engagement solutions and cashless catering systems for use mainly in schools and education establishments. Please note however this framework will not be limited to education based customers.
The framework will be split into two lots:
Lot 1 will include provision of solutions for the facilitation and secure collection of payments from parents/carers. These payment deposits or online accounts can then be used against the purchase of their child’s school meals, trips, school uniforms, music lessons, after school clubs, etc. Such solutions should have the ability to facilitate the secure collection of payments and store all the information required to process, manage and reconcile payments securely in a central online system.
Additional related solutions and services available within this lot shall include but are not limited to;
Installation, Integration services, On-going support & maintenance, System development & customisation, Training, Variety of hosting & manage service options available, Add-on modules/functionality to enhance the main systems, Ability to integrate with Cashless Catering Systems, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades
These solutions may also include engagement functionalities to allow users such as parents/ carers to engage with schools in regards to the booking of school facilities and parents evening places, send out & receive completed permission forms and allow for school/parent/guardian communications via text, email etc.
This lot is predominantly aimed towards educational establishment customers, however if the solution meets requirements is available for use by any eligible customer.
Lot 2 will cover the supply, delivery, installation and support of cashless catering systems and associated services. These systems remove the need for handling of cash at the point of sale and speed up the food service whilst providing authorities with full reporting functionality.
Solutions and services included within this lot include but are not limited to; EPOS Systems to include touch screen terminals with various screen sizes, User recognition systems – biometric readers, swipe cards, PIN entry, face recognition, Revaluation Units, Electronic Registration, Associated Software, Reporting & Analysis Functionality, Site Surveys, Ability to respond to legislative and market changes, Functionality to manage and support the free school meals initiative, Installation and Integration Services, On-going support & maintenance, System development & customisation, Training, Variety of hosting options, Add-on modules/functionality to enhance the main systems, Ability to integrate with Online Payment Solutions, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades.

As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by the following classifications of user throughout all administrative regions of the UK: Local Authority Councils; Educational Establishments (including Academies); Central Government Departments and Agencies and Local Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; Any Public Body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Full details of the classification of end user establishments and geographical areas is available on: http://www.espo.org/About-us-%281%29/FAQs/Legal

An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.
In order to express an interest in tendering for this opportunity and obtaining tender documents and/or requesting any further information, please see details below and please ensure you refer to instructions and guidance available: (a) Go to www.eastmidstenders.org, (b) If you are not already registered) Register your company by selecting the ‘Register’ box on the top of the home page, (c) Once registered visit the home page and search for the tender ‘978_15 Online Payment & Engagement Solutions for Educational Establishments & Cashless Catering Systems’ by selecting ‘View Opportunities’, (d) Express an interest by selecting the ‘Register Interest’ box at the bottom of the screen. You should receive a notification email confirming your expression of interest, (e) Once fully registered, you should download the tender from the website, (f) If you have any query regarding the content or require further information, please use the discussion tools provided within the website. If you experience any problems with registration or expression of interest, please refer any queries on Portal operation to support@due-north.com or telephone +44 1670597136.

II.1.6)Common procurement vocabulary (CPV)

48000000, 48110000, 30200000, 30233300, 30233310, 30231320, 48812000, 50324100, 72000000, 80500000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The value of 1 000 000 GBP is the estimated potential value based on known participating establishments. The value of participation by the wider public sector cannot be calculated accurately or guaranteed – but has nevertheless been incorporated within a range of 1 000 000 GBP to 5 000 000 GBP for the duration (including the extension option referred to at Section II.2.2).

II.2.2)Information about options

Options: yes
Description of these options: The framework agreement has the option to extend for up to a further 24 months. The total estimated values stated in Section II.1.4 include the option period.
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.7.2015. Completion 30.6.2017

Information about lots

Lot No: 1Lot title: Online Payment & Engagement Solutions for Educational Establishments

1)Short description

Lot 1 will include provision of solutions for the facilitation and secure collection of payments from parents/carers. These payment deposits or online accounts can then be used against the purchase of their child’s school meals, trips, school uniforms, music lessons, after school clubs, etc. Such solutions should have the ability to facilitate the secure collection of payments and store all the information required to process, manage and reconcile payments securely in a central online system.
Additional related solutions and services available within this lot shall include but are not limited to;
Installation, Integration services, On-going support & maintenance, System development & customisation, Training, Variety of hosting & manage service options available, Add-on modules/functionality to enhance the main systems, Ability to integrate with Cashless Catering Systems, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades
These solutions may also include engagement functionalities to allow users such as parents/ carers to engage with schools in regards to the booking of school facilities and parents evening places, send out & receive completed permission forms and allow for school/parent/guardian communications via text, email etc.
This lot is predominantly aimed towards educational establishment customers, however if the solution meets requirements is available for use by any eligible customer.
Full details on Lots will be provided in the Invitation to Tender.

2)Common procurement vocabulary (CPV)

48000000, 48812000, 50324100, 72000000, 80500000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2Lot title: Cashless Catering Systems

1)Short description

Lot 2 will cover the supply, delivery, installation and support of cashless catering systems and associated services. These systems remove the need for handling of cash at the point of sale and speed up the food service whilst providing authorities with full reporting functionality.
Solutions and services included within this lot include but are not limited to; EPOS Systems to include touch screen terminals with various screen sizes, User recognition systems – biometric readers, swipe cards, PIN entry, face recognition, Revaluation Units, Electronic Registration, Associated Software, Reporting & Analysis Functionality, Site Surveys, Ability to respond to legislative and market changes, Functionality to manage and support the free school meals initiative, Installation and Integration Services, On-going support & maintenance, System development & customisation, Training, Variety of hosting options, Add-on modules/functionality to enhance the main systems, Ability to integrate with Online Payment Solutions, Information Management Systems, Door Entry Solutions and other related customer systems as required, Ability to access and operate the solution on a variety of devices for example, desktop PC, smartphone, tablet, other mobile devices etc., Software/system upgrades.

2)Common procurement vocabulary (CPV)

48000000, 48110000, 30200000, 30233300, 30233310, 30231320, 48812000, 50324100, 72000000, 80500000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: 1. The Supplier agrees that there shall be no discrimination by it against any person with respect to opportunity for employment or conditions of employment, because of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. The Supplier shall in all matters arising in the performance of the Agreement comply with the provisions of the Equality Act 2010 and the Human Rights Act 1998 and all other discrimination legislation.
2. This contract will contain a contract monitoring clause which will require suppliers to ensure that their organisation operates within the rating of 12 or more, as shall be determined by use of the credit rating agency, Creditsafe Business Solutions Limited.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As detailed in the Invitation to Tender.

III.2.2)Economic and financial ability

Minimum level(s) of standards possibly required: As detailed in the Invitation to Tender.

III.2.3)Technical capacity

Minimum level(s) of standards possibly required:
As detailed in the Invitation to Tender.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

978_15

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2014/S 179-315866 of 18.9.2014

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

1.5.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: ESPO will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by ESPO as soon as possible after the decision has been made as to the reasons why the applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Public Contracts Regulations 2015 (SI 2105 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take legal action. Any such action must be brought within the applicable limitation period. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order for any document to be amended and may award damages, make a declaration of ineffectiveness, order for a fine to be paid, and/or order the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

30.3.2015

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