Organisational and Workplace Innovation Review Framework

Organisational and Workplace Innovation Review Framework

Scottish Enterprise is establishing a Framework Agreement consisting of 5 lots of 3 ranked suppliers, to deliver “Organisational and Workplace Innovation Reviews” to client companies.

United Kingdom-Glasgow: Business and management consultancy and related services

2017/S 236-490242

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Scottish Enterprise
Atrium Court, 50 Waterloo Street
Glasgow
G2 6HQ
United Kingdom
Contact person: Alison McManus
Telephone: +44 1592623006
E-mail: alison.mcmanus@scotent.co.uk
Fax: +44 1412481600
NUTS code: UKM82Internet address(es):Main address: http://www.scottish-enterprise.com/

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00398

I.2)Joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Regional or local agency/office

I.5)Main activity

Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Organisational and Workplace Innovation Review Framework.

Reference number: P18-0082

II.1.2)Main CPV code

79400000

II.1.3)Type of contract

Services

II.1.4)Short description:

Scottish Enterprise (SE) is establishing a Framework Agreement consisting of 5 lots of 3 ranked suppliers, to deliver “Organisational and Workplace Innovation Reviews” to client companies.

This will be conducted under an Open tender process. It is anticipated that the framework will commence on 1st April 2018 for a 3 year period with SE having the option to extend the contract for a further 1year period.

Suppliers will offer a broad a range of experiences and methodologies to maintain flexibility of delivery to clients and, at the same time, offer value for money for SE and companies alike. Successful applicants will cover all of SE’s geographic area so the capacity to deliver is essential.

II.1.5)Estimated total value

Value excluding VAT: 1 500 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.2)Description

II.2.1)Title:

Workforce planning & Organisational Design.

Lot No: 1

II.2.2)Additional CPV code(s)

79411100
79410000
79400000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

Reviews within this Lot will be commissioned to consider the extent to which organizations have the right skills, operating model, and organizational design to deliver current and future business demands. Activity within this Lot may explore:

— talent management: people development strategy and processes,

— resource planning: utilization of skills, current and future skills gap analysis, diversity of the workforce,

— recruitment strategies and processes: capability to scale for growth, attracting & retaining a diverse workforce,

— succession planning: positioning the organization for growth, reducing risk, business continuity, family business or employee ownership considerations.

SE intends to appoint three suppliers to each Lot on a ranked call off basis. The call-off process for this framework will be ranked based on most economically advantageous tender as per the outcome of the tender process. Bidders may apply for as few or as many Lots as they wish and this should be clearly referenced.

The maximum number of Lots that a bidder will be awarded the first place is one, they can, however, be placed second/third place in other Lots. Further detail is provided in the Invitation to Tender document.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be in place for a period of 36 months after which time Scottish Enterprise will have the option to extend the agreement for a further 12 month period to a maximum of 48 months as detailed above.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Improving SME Business Competitiveness

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2)Description

II.2.1)Title:

Leadership and Management Skills, Team Building.

Lot No: 2

II.2.2)Additional CPV code(s)

79411100
79410000
79400000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

Reviews within this Lot will focus on leadership and management capability, assessing individual and team strengths/development areas, strategic focus and alignment, team cohesion and decision making.

Suppliers may work with organizations to review the extent to which managers understand their role, have the appropriate skills and competence to support team performance and drive organizational change and where development could be focussed to support productivity and cultural improvements.

The process will involve any/all of the following:

— structured 1-2-1 interviews,

— psychometric and personality tools,

— team profiling tools,

— facilitated workshops.

SE intends to appoint three suppliers to each Lot on a ranked call off basis. The call-off process for this framework will be ranked based on most economically advantageous tender as per the outcome of the tender process. Bidders may apply for as few or as many Lots as they wish and this should be clearly referenced.

The maximum number of Lots that a bidder will be awarded the first place is one, they can, however, be placed second/third place in other Lots. Further detail is provided in the Invitation to Tender document.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 450 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be in place for a period of 36 months with Scottish Enterprise having the option to extend the Agreement for a further 12 month period to a maximum of 48 months as detailed above.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Improving SME Business Competitiveness

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2)Description

II.2.1)Title:

Organisational Culture, Employee Engagement and Change Management.

Lot No: 3

II.2.2)Additional CPV code(s)

79411100
79410000
79400000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

Reviews within this Lot will examine the current organizational culture and/or levels of employee engagement and/or readiness for change. Utilising appropriate methodologies to gather insights from across the organization;

— evaluate current values/beliefs/behaviors: consider how these may need to change as the organization grows to attract and retain a skilled and high performing workforce,

— Identify key influencing factors: the impacts that these have on culture/engagement/involvement,

— approach to fair work: effective voice, opportunity, security, fulfillment, respect,

— readiness and resilience of the organisation to change,

— opportunities for collaborative working, reducing silos, boundary spanning.

SE intends to appoint three suppliers to each Lot on a ranked call off basis. The call-off process for this framework will be ranked based on most economically advantageous tender as per the outcome of the tender process. Bidders may apply for as few or as many Lots as they wish and this should be clearly referenced.

The maximum number of Lots that a bidder will be awarded the first place is one, they can, however, be placed second/third place in other lots. Further detail is provided in the Invitation to Tender document.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be in place for a period of 36 months with Scottish Enterprise having the option to extend the Agreement for a further 12 month period to a maximum of 48 months as detailed above.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Improving SME Business Competitiveness

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2)Description

II.2.1)Title:

Human Resources, Pay and Rewards, Performance Management.

Lot No: 4

II.2.2)Additional CPV code(s)

79411100
79410000
79400000
79414000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

Within this Lot, the focus will be around the extent to which the organization’s HR strategy, processes, systems, and procedures are aligned to deliver business growth objectives and create fair and productive workplaces. These processes should support and enable a positive organizational culture, contribute to high levels of employee involvement and engagement, support high performing individuals and teams and the attraction and development of talent within the business.

SE intends to appoint three suppliers to each Lot on a ranked call off basis. The call-off process for this framework will be ranked based on most economically advantageous tender as per the outcome of the tender process. Bidders may apply for as few or as many Lots as they wish and this should be clearly referenced.

The maximum number of Lots that a bidder will be awarded the first place is one, they can, however, be placed second/third place in other Lots. Further detail is provided in the Invitation to Tender document.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 300 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be in place for a period of 36 months with Scottish Enterprise having the option to extend the Agreement for a further 12 month period to a maximum of 48 months as detailed above.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Improving SME Business Competitiveness

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

II.2)Description

II.2.1)Title:

Place.

Lot No: 5

II.2.2)Additional CPV code(s)

72221000
79400000
79411100
79410000

II.2.3)Place of performance

NUTS code: UKM

II.2.4)Description of the procurement:

Reviews will focus on how better use of workspace and technology can develop a culture of fresh thinking, creativity, involvement, and engagement to drive increased productivity and efficiency. Consideration should be given to how working environments can be designed and adapted to enhance team collaboration and cross-functional working; support employee well-being and are flexible to meet the changing needs of the business, workforce, and world of work.

SE intends to appoint three suppliers to each Lot on a ranked call off basis. The call-off process for this framework will be ranked based on most economically advantageous tender as per the outcome of the tender process.

Bidders may apply for as few or as many Lots as they wish and this should be clearly referenced.

The maximum number of Lots that a bidder will be awarded the first place is one, they can, however, be placed second/third place in other lots. Further detail is provided in the Invitation to Tender document.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 150 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

The framework agreement will be in place for a period of 36 months with Scottish Enterprise having the option to extend the Agreement for a further 12 month period to a maximum of 48 months as detailed above.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: Improving SME Business Competitiveness

II.2.14)Additional information

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

4B.5.1 – Please confirm below whether you already have or can commit to obtaining, prior to the commencement of the contract, appropriate levels of insurance for this contract. Bidders that do not already have, or cannot commit to obtaining insurances may be excluded from further participation in this procurement exercise.

— Employer’s (Compulsory) Liability Insurance: 5000000GBP,

— Public Liability Insurance: Bidders should state the value that they consider to be appropriate for the contract,

— Professional Indemnity Insurance: Bidders should state the value that they consider to be appropriate for the contract.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

— 4C.1.2 Bidders will be required to provide 2 examples (per each individual Lot applied for) that demonstrate that they have the relevant experience to deliver the services as described in part II.2.4 of the OJEU Contract Notice or the relevant section of the Site Notice.

These will be evaluated on a PASS/FAIL basis:

— — Pass equals providing 2 examples detailing relevant experience to deliver the service,

— — Fail equals failure to provide 2 examples detailing relevant experience to deliver the service.

Bidders can submit examples in a separate document to allow room to provide details of the service provided.

— 4C.10 Bidders will be required to confirm whether they intend to subcontract, and if so, for what proportion of the contract.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

— 4D.1 (b) Documented procedures for periodically reviewing, correcting and improving quality performance including processes for ensuring that the bidder’s quality management is effective in reducing/preventing incidents of sub-standard delivery. This must include the quality of output and general performance.

— 4D.1 (d) Documented arrangements for providing the bidder’s workforce with quality related training and information appropriate to the type of work for which this organization is likely to bid.

This will demonstrate that the organization has in place, and implements, training arrangements to ensure that its workforce has sufficient skills and understanding to discharge their various responsibilities.

These must include a programme of training that will keep the workforce up to date with required knowledge about quality related issues, including copies of job profiles; training manuals and records.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 15
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2014/S 236-415454

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 19/01/2018
Local time: 11:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 19/01/2018
Local time: 11:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

— ESPD Question 2A.17:

The form of Participation (Notably as part of a group, consortium, joint venture or similar).

Any contract will be entered into with the nominated lead organization and all members of the consortium, who will in these circumstances each be required to execute said contract together with all ancillary documentation, evidencing their joint and a several liabilities in respect of the obligations and liabilities of the contract.

It will be for members of the consortium to sort out their respective duties and liabilities amongst each other. For administrative purposes, any associated documentation will be sent to the nominated lead organization.

— ESPD Question 2D.1.2:

If a substantial proportion of the work would go to a sub-contractor we may ask for a completed ESPD form for those subcontractors (only Sections A and B of Part II and Part III will be requested).

We will advise bidders if we require this information prior to the subcontractor commencing work on the contract.

If required, a conference call information session may be held on Thursday 14 December 2017 at 11.30 am (UK time). The session would be an opportunity to hear an introduction, about the product, and understand what is expected in the in the tender submission.

Any questions and answers raised will be noted and circulated via Public Contracts Scotland after the session.

To register your interest in this session, please e-mail alison.mcmanus@scotent.co.uk no later than 12:00 noon on Wednesday 13 December 2017. Should the session be required, notification will be provided via the Contract Notice on PCS. The call may be recorded.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland website at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=521731.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:521731).

Download the ESPD document from http://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=521731.

VI.4)Procedures for review

VI.4.1)Review body

Scottish Enterprise
Atrium Court, 50 Waterloo Street
Glasgow
G2 6HQ
United Kingdom
Telephone: +44 1592623006
E-mail: alison.mcmanus@scotent.co.uk
Fax: +44 1412481600Internet address:http://www.scottish-enterprise.com/

VI.4.2)Body responsible for mediation procedures

Single Point of Enquiry
5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
United Kingdom
Telephone: +44 1412425466
E-mail: SPOEprocurement@scotland.gsi.gov.uk

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

In the first instance, contact the Senior Director of Facilities Management and Procurement at Scottish Enterprise with any concerns or enquiry https://www.scottish-enterprise.com/help/contact-us.

An economic operator that suffers or risks suffering loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Sheriff Court or the Court of Session.

VI.4.4)Service from which information about the review procedure may be obtained

Scottish Enterprise
50 Waterloo Street, Atrium Court
Glasgow`
G2 6HQ
United Kingdom
Telephone: +44 1412041111Internet address:www.scottish-enterprise.com

VI.5)Date of dispatch of this notice:

06/12/2017

 

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