Out of Hours Housing Support London

Out of Hours Housing Support London

Accommodation Based Housing Related Support and Out of Hours Peer Support for People with Serious and Enduring Mental Health Difficulties.

United Kingdom-London: Social work and related services

2015/S 202-367013

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London Borough of Ealing
Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing
For the attention of: Mr Andrew Gibbs
W5 2HL London
UNITED KINGDOM

Internet address(es):

General address of the contracting authority: http://www.ealing.gov.uk

Address of the buyer profile: http://www.ealing.gov.uk/info/200095/tenders_and_contracts/1438/current_opportunities_eprocurement

Electronic access to information: https://www.londontenders.org/procontract/supplier.nsf/frm_home?ReadForm

Electronic submission of tenders and requests to participate: https://www.londontenders.org/procontract/supplier.nsf/frm_home?ReadForm

Further information can be obtained from: London Borough of Ealing
Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing
For the attention of: Mr Andrew Gibbs
W5 2HL London
UNITED KINGDOM

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: London Borough of Ealing
Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing
For the attention of: Mr Andrew Gibbs
W5 2HL London
UNITED KINGDOM

Tenders or requests to participate must be sent to: London Borough of Ealing
Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing
For the attention of: Mr Andrew Gibbs
W5 2HL London
UNITED KINGDOM

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Accommodation Based Housing Related Support and Out of Hours Peer Support for People with Serious and Enduring Mental Health Difficulties — Marron House/Solace Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKI23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The contract is to deliver both accommodation based housing related support and an out of hours peer support service for people with serious and enduring mental health difficulties.
It is anticipated that the two services will be staffed separately to reflect the differences in the skills needed, but that management will be integrated to reflect areas of overlap and integration. The services are currently located at the same site in West Ealing but have been run and managed by separate organisations.
While there is a degree of overlap in the aims and objectives of the two services separate specifications for the two services have been developed to reflect the differences in the requirements of service delivery.
Accommodation Based Housing Related Support:
the purpose of the accommodation based element is to provide intensive housing related support initially to 15 customers, and later to 18 customers, with severe and enduring mental health difficulties who may also have complex needs. Provision of 24 hour cover with waking night staff will be required.
The service will offer customers the opportunity to be housed locally in a safe environment and reduce more expensive out of borough and residential care placements. In addition the service aims to reduce the pressures on acute psychiatric in-patient facilities through the reduction of delayed discharge.
Out of Hours Peer Support Service:
the out of hours peer support service will provide a point of access for customers who are resident in the London Borough of Ealing with serious and enduring mental health difficulties providing support 7 days a week, 365 days a year. Customers may be receiving their mental health care in either primary or secondary care.
Core values common to both services are:
— to treat individuals with dignity and respect;
— to promote maximum independence helping customers to develop or regain skills and prevent more intensive services being required;
— to support and promote individual choice and control to assist customers to realise their potential and aspirations;
— to be preventative and proactive, responding to emerging problems and preventing them from escalating;
— to focus on person centred support to meet the specific and changing needs of customers;
— to involve customers in shaping the services, to take account of their views and act on their feedback;
— to ensure fair access and treatment of all.
It is anticipated that additional value will be obtained from managing the two services together.
The successful provider/s will be required to take on a 5 year lease of the property to run concurrently with the service contract. A reconfiguration of the site is planned to build an additional 3 flats as part of the accommodation based service and to re-site/accommodate the Out of Hours Peer Support service in a different part of the building at the site. Capital funding is currently being identified within the Council to fund the necessary building works.
It is anticipated that the building works will take place in the summer of 2016. The successful provider will be expected to manage the transition to the reconfigured service during the period of building works.

II.1.6)Common procurement vocabulary (CPV)

85300000, 85000000, 98000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The approximate total budget value range over the potential 5 year duration of the contract is between 2 100 000 GBP and 2 400 000 GBP. The absolute maximum budget for each of the services is:
— accommodation Based Housing Related Support Service (Marron House) is 1 750 000 GBP;
— out of Hours Peer Support Service (Solace Centre) is 750 000 GBP.
The Accommodation Based Housing Related Support Service (Marron House) will provide a maximum of 18 units of self-contained accommodation and deliver a total minimum of 490 support hours per week inclusive of 70 hours waking night provision per week.
Out of Hours Peer Support Service (Solace Centre) will deliver a Core Service out of hours service which will be operational 7 days a week 365 days a year during the following hours; 16:00-20:00 pm Monday-Friday and 12:00-18:00 Saturday-Sunday and a Supplementary Service at other times of the day.
Estimated value excluding VAT:
Range: between 2 100 000 and 2 400 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The initial contract will be for a period of 3 years with the option to extend for a maximum of 2 years on an annual basis subject to review of performance.
Provisional timetable for recourse to these options:
in months: 6 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Starting 1.4.2016. Completion 31.3.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Ealing Council reserves the right to request any deposits, guarantees, bonds and insurances as it deems appropriate.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All payments made under the contract must be in pounds sterling. The Council will normally settle invoices within 30 days of receipt.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Ealing Council will contract with a single entity, or consortium, with joint and several liability.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2 (1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3 (1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/ EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met:
(a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.
Minimum level(s) of standards possibly required: Minimum level(s) of standards possibly required:
(a) The economic operators’ credit rating is an important deciding factor in the assessment;
(b) for the avoidance of doubt, if an organisation’s economic and financial standing is deemed not satisfactory, this will be equivalent to a ‘Fail’ and the organisation shall be excluded from further participation in the procurement;
(c) where the Authority has specified a minimum level of economic and financial standing and / or a minimum financial threshold within the evaluation criteria, the economic operators shall self-certify by answering ‘Yes’ or ‘No’ that they meet the requirements set out therein.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Information and formalities necessary for evaluating if the requirements are met:
(a) A list of the works carried out over the past five years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issues or countersigned by the competent authority — where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capabilities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, and indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last three years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contracts;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) with regard to the products to be supplied:
(i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so request;
(ii) certificates drawn up by official quality control institutes or agencies of recognized competence attesting the conformity of products clearly identified by references to specifications or standards. Minimum level(s) of standards possibly required: in accordance with the pre-qualification questionnaire.
Minimum level(s) of standards possibly required:
Minimum level(s) of standards possibly required: references shall be taken up as part of the selection process. The Authority reserves the right to consult further with the economic operators’ nominated referees.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: The criteria for choosing the limited number of candidates will be a minimum threshold of 60 % of the maximum possible score in the PQQ to qualify for shortlisting. The 5 highest scoring candidates will then be invited to tender. In the event that there are fewer shortlisted organisations than the minimum specified in the PQQ, the Council may nevertheless continue the award procedure with such candidates as there are, provided that the number of bidding organisations invited to tender is sufficient to ensure genuine competition.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

1176
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 23.10.2015 – 16:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

7.12.2015 – 16:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

25.11.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

12.10.2015

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