Parking Services Remote and Virtual Payment Service
Provide facilities for customers to make enquiries and purchase all types of parking permits, tickets, waivers and vouchers.
UK-Gloucester: IT services: consulting, software development, Internet and support
Section I: Contracting authority
Gloucestershire County Council
Commissioning Team, The Bridge, 2nd Floor, Shire Hall, Westagte Street
For the attention of: Wendy McEvoy
GL1 2TG Gloucester
Telephone: +44 1452328512
Address of the buyer profile: www.supplyingthesouthwest.org.uk
Further information can be obtained from: Supplying the South West
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Supplying the South West
Tenders or requests to participate must be sent to: Supplying the South West
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Gloucestershire and Cotswolds.
NUTS code UKK13
– To validate data inputted by the customer against information provided and other agreed sources by the County and the Authorised Agents.
– To provide access to all data by the Authorised Agent and the County.
– Provide such equipment and supply, replace and maintain data as may be necessary for enforcement.
— A service allowing any member of the public meeting our criteria access to information and purchase a parking permit, voucher or pay for parking or waiver,
— To issue the above without requiring the use of paper permits, (with the exception of business permits which will be issued in a paper format by the Service Provider),
— Real time data suitable for enforcement of permit parking and pay and display restrictions,
— Regular reports on average and actual permit and pay and display service suitable for informed parking and financial management.
Gloucestershire County Council anticipates the following volume of permit sales for the duration of the Contract:
Contract Year Permit Numbers, Voucher Numbers
Yr1 5444 166430
Yr2 8744 316430
Yr3 11544 438930
Yr4 14044 454430
Yr5 14204 455230
We also anticipate a pay by phone uptake of 5 % of pay and display transactions. We currently have a total of 820,000 pay and display transactions per annum, and we expect to see this increase by 100% during the life of the contract to give a total number of pay and display phone transactions of 82,000.
Payments for parking are currently for five types of transactions;
a) Permits of various types allowing parking in designated spaces or waiving regulatory controls in designated areas;
b) Vouchers, issued to visitors within permit zones and operating like a permit but for a single calendar day;
c) Tickets, such as pay and display tickets allowing parking in a designated space or area for a short stipulated period;
d) Waivers, waiving the requirement to comply with some specific regulations in specified areas and issued to a vehicle by registration number. Waivers are issued on a dialy basis only in Gloucestershire.
e) Suspensions, removing restrictions from a specific area of highway for a time limited period to allow works etc;
Payments for parking are currently made to 5 district councils acting on behalf of the County. During the period of this contract enforcement operations both within Districts and across the County are due to be reviewed, we do not anticipate that any changes will impact on the provision of this service.
A Virtual Permit, Voucher or Ticket may be obtained by any of the methods provided by the Council through a Service Provider. This may include on-line applications, application by telephone or personal visit to a District Office manned by District Council staff with access to the online system. Other methods may be developed as technological advances allow.
Estimated value excluding VAT: 5 260 000 GBP
Description of these options: 1 x two years extension. GBP 5 260 000 includes extensions.
Section III: Legal, economic, financial and technical information
Minimum level(s) of standards possibly required: See tender pack.
See tender pack.
Minimum level(s) of standards possibly required:
See tender pack.
Section IV: Procedure
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Authorised representatives of Gloucestershire County Council. Tender submissions are to be made electronically using www.supplyingthesouthwest.org.uk
Section VI: Complementary information
Gloucestershire County Council Shire Hall
VI.5)Date of dispatch of this notice:20.12.2012