PMR Support Contract for Cyprus and Gibraltar

PMR Support Contract for Cyprus and Gibraltar

The Networks Team has a requirement for the provision of support services for the existing Professional Private Mobile Radio (PMR) systems installed in Cyprus and Gibraltar.

United Kingdom-Corsham: Radio services

2015/S 080-141983

Contract notice


Directive 2009/81/EC

Section I: Contracting authority/entity

I.1)Name, addresses and contact point(s)

ISS Networks Commercial
MOD Corsham

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities/entities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

PMR Support Contract for Cyprus and Gibraltar.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 1: Maintenance and repair services
II.1.3)Information on framework agreement
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s):

Radio services. Summary of requirements
The Networks Team has a requirement for the provision of support services for the existing Professional Private Mobile Radio (PMR) systems installed in Cyprus and Gibraltar.
The supply of all equipment and services will be through a MoD Service Contract via P2P. The scope of support includes:
— 24 x7 help desk (English Speaking)
— 3rd and 4th line engineering support provided in Theater within (1) Two weeks of request or (2) within 48 hours in an emergency
— Repair of equipment (Within specified timelines)
— 6th month Health checks (Cyprus and Gibraltar)
— Encryption key changes (Cyprus only) at numerous multiple sites
— Provide engineering technical support for the existing systems
— Maintain and input to Safety Cases iaw Def Stan 00-56 and 00-972
— Provide adhoc training to include train the trainer as requirement on the existing systems
— Disposal of equipment iaw WEEE Regulations
— Provide technical advice for potential new requirements for the existing systems (Within specified timelines)
— Undertake desktop, vehicle or boat changes as requirements emerge
— Have the ability to deploy Antenna Rigging/De-Rigging, Inspection and Maintenance (1) Two weeks of request or (2) within 48 hours in an emergency
— Provide replacement equipment that is BER with the same fit form function
— Have the capability to undertake site surveys and plot radio coverage (Within specified timelines)
— Potentially provide additional handsets, vehicle and boat fits
— Potential supply of 1st and 2nd line support for Gibraltar (TBC)
It is the intention to select one supplier for the delivery of the full range of equipment and services described above.
Interested companies will hold the appropriate ISO 9001:2008, ISO 14001, accreditation along with AQAP2110 Edition 3 NATO Quality Assurance Requirements for Design, Development and Production
The Authority will be holding Bidder’s Conference/Industry Days in Gibraltar and Cyprus during June 2015 ( TBC) where representatives of the companies that pass the PPQ will be expected to attend at their expense.
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). For avoidance of doubt, the contacting authority points out that no weight will be attached to whether or not an economic operator is an SME in selecting economic operators to submit tenders or in assessing the most economically advantageous tender.
The Contract duration will be 4 years with This has an anticipated value of 1 400 000 GBP over the 4 year period.
The Authority is conducting a Pre-Qualification exercise and all Applicants wishing to express an interest in the requirement are required to complete a Pre-Qualification Questionnaire by 22.5.2015.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about subcontracting

The tenderer has to indicate in the tender any share of the contract it may intend to subcontract to third parties and any proposed subcontractor, as well as the subject-matter of the subcontracts for which they are proposed
The tenderer has to indicate any change occurring at the level of subcontractors during the execution of the contract


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 1 400 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: 1 option year of continued service may be taken.
Provisional timetable for recourse to these options:
in months: 12 (from the award of the contract)
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.1.2016. Completion 31.12.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions to which the performance of the contract is subject, in particular with regard to security of supply and security of information:
III.1.5)Information about security clearance:
III.2)Conditions for participation
III.2.1)Personal situation

III.2.2)Economic and financial ability

Criteria regarding the economic and financial standing of economic operators (that may lead to their exclusion)

Information and formalities necessary for evaluating if the requirements are met: (a) Appropriate statements from the economic operator’s bankers or where appropriate, evidence of relevant professional risk indemnity insurance.
(b) The presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established.
(c) where appropriate, a statement, covering the three previous financial years of the economic operator, of:(i) the overall turnover of the business of the economic operator; and (ii) where appropriate, the turnover in respect of the work, works, goods or services which are of a similar type to the subject matter of the contract.
Provide all financial documents via PDF format.

III.2.3)Technical and/or professional capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 2 and maximum number 6
Objective criteria for choosing the limited number of candidates: Only those Applicants that can demonstrate a sufficient level of competence against the Authority’s Technical Pre-Qualification criteria will be considered to be invited to tender for the requirement. A score of 70 % or more will demonstrate a sufficient level of competence and the highest scoring Applicants will be invited to tender, subject to a maximum number of 6. Applicants that fail the PASS/FAIL criteria for will be immediately excluded and no further consideration will be given. The Applicant’s financial ability to meet this requirement will be assessed on a risk basis and the applicant’s financial accounts will be evaluated by the Authority. Applicants who present an unacceptable financial risk to the Authority will not qualify.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Stage 1 — Commercial compliance — Pass / fail. Stage 2 — Technical. Weighting 70

2. Stage 2 — Price. Weighting 30

IV.2.2)Information about electronic auction

An electronic auction has been used: yes
Additional information about electronic auction: A Reverse Auction, conducted using electronic means, may be used as part of the procurement process for this requirement. Specific relevant information on Reverse Auction usage will be given in the Invitation to Tender.
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

22.5.2015 – 23:59
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information:

Suppliers interested in working with the Ministry of Defence should register on the MOD Supplier Information Database (SID) Register, available The MOD SID is a database of active and potential suppliers available to all MOD and UK Defence procurement personnel, and is the main supplier database of MOD Procurement organisations. Please note: the registration and publication of a company profile on the MOD SID does not mean or imply that the supplier has in any way been vetted or approved by the MOD. Suppliers wishing to compete for advertised MOD contracts must respond to any specific call for competition by submitting a separate expression of interest in accordance with the instructions of the purchasing organisation.

From 2.4.2014 the Government is introducing its new Government Security Classifications Policy (GSC) to replace the current Government Protective Marking Scheme. A key aspect of this is the reduction in the number of security classifications used. All suppliers to the Department are encouraged to make themselves aware of the changes as it may impact on this Requirement. The link below to the website provides information on the new GSC.

The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise.

Advertising Regime OJEU: This contract opportunity is published in the Official Journal of the European Union (OJEU), the MoD Defence Contracts Bulletin and

Suppliers must read through this set of instructions and follow the process to respond to this opportunity.

The information and/or documents for this opportunity are available on

You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.
Suppliers must log in, go to your Response Manager and add the following Access Code: QGK8728Q4E.
Please ensure you follow any instruction provided to you here.
The deadline for submitting your response(s) is detailed within this contract notice, you will also have visibility of the deadline date, once you have added the Access code via DCO as the opening and closing date is visible within the opportunity.
Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents.

If you experience any difficulties please refer to the online Frequently Asked Questions (FAQ’s) or the User Guides or contact the MOD DCO Helpdesk by emailing or Telephone +44 800282324.

GO Reference: GO-2015422-DCB-6541398
GO Reference: GO-2015422-DCB-6541403

VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

Ministry of Defence, Information Systems and Services

Body responsible for mediation procedures

Ministry of Defence, Information Systems and Services

VI.4.2)Lodging of appeals

VI.4.3)Service from which information about the lodging of appeals may be obtained

Ministry of Defence, Information Systems and Services

VI.5)Date of dispatch of this notice:


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