Post Office Retail Supply and Service Management
Retail Supply and Service Management (Crown Branch, On-Line and Wholesale).
United Kingdom-London: Stationery
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Post Office Limited
Finsbury Dials, 20 Finsbury St
For the attention of: Anne Cundy
EC2Y 9AQ London
Telephone: +44 7442538059
Fax: +44 7442538059
General address of the contracting authority: http://www.thepostoffice.co.uk
Address of the buyer profile: http://www.thepostoffice.co.uk
Electronic access to information: https://postoffice.bravosolution.co.uk
Electronic submission of tenders and requests to participate: https://postoffice.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Main site or location of works, place of delivery or of performance: UK.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
Under the leadership and management of Post Office Ltd the purpose of this contract is to: (a) supply and optimise retail in Post Office Ltd.’s UK-wide Crown branch network, currently around 300 branches (this number is expected to reduce to some extent over the course of the contract); b) running and optimising the online retail channel of Post Office Ltd (www.postofficeshop.co.uk/) and (c) the manufacture, supply and wholesale of Post Office Ltd branded packaging products to Post Office Ltd’s Crown branch network and online channel — and to Post Office Ltd’s UK wide Agency network and to 3rd party retailers.
Our current priority is to optimise the commercial performance of Post Office Ltd’s Crown branch network ((a)). However, growth in Post Office Ltd’s branded packaging and online businesses will also be important and likely to grow in importance.
The key product categories sold through Post Office Ltd’s Crown branch and online retail businesses currently include, but are not limited to: packaging and mailing solutions, stationery, office supplies and greetings cards. Whilst the range of products retailed by Post Office Ltd may change during the course of the contract resulting from this procurement, it is envisaged that they will need to remain complementary to the Post Office brand positioning and the broader range of products and services which are offered by the Post Office. The branding and visual identity of the successful bidder if/where visible through any of Post Office Ltd’s retail channels will also need to be complementary to (which does not necessarily mean the same as) the branding and visual identity of the Post Office. For the avoidance of doubt, the products sold could include the supplier’s own branded products subject to them meeting the previous conditions.
It is intended that the scope of the contract will include, but is not limited to, the following key elements, which are further elaborated upon within the PQQ:
a) Supply and optimise retail in Post Office Ltd’s UK-wide Crown branch network and (b) running and optimising the online retail channel of Post Office Ltd: Manage supply and optimise Post Office Ltd’s Crown branch and online retail businesses; Overall retail strategy, planning and management in support of Post Office Ltd ‘s Crown Branch; buying, ranging and ordering; MI, analytics, performance management, including year on year sales growth; merchandising and visual display; promotions and marketing; operation and optimisation of the online shop and underlying technology platforms; online customer services; retail supply chain for Crown branch and online
c) The manufacture, supply and wholesale of Post Office Ltd branded packaging products to Post Office Ltd’s UK wide Agency network and to 3rd party retailers:: market and demand analysis; product range definition and design; product ordering and manufacture; product shipment from manufacturer to storage for onward distribution to retailers (Post Office Ltd Agency branches, online and 3rd party retailers); sell and market product to such retailers; supply product to such retailers
Post Office Ltd intends to test candidates/suppliers on their ability to deliver each one of the three channels a) — c) above. However, Post Office Ltd reserves the right to ultimately award a contract which does not cover all of these aspects.
II.1.6)Common procurement vocabulary (CPV)
30192700, 30199200, 55900000, 22320000, 72415000, 22300000, 72413000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
This estimated contract value has been calculated based upon potential supplies to current Crown branches together with on-line sales (with an assumption for growth in those sales) and sales to the wider Agency network and third party retailers (with an assumption of growth in this network and sales thereto). Post Office Ltd reserves the right to extend the scope of key product categories covered by this procurement in order to maximise the commercial opportunity of its retail business.
The estimated range for the contract value is based on a number of factors; market conditions, the performance of the selected supplier and chosen commercial model. We have assumed for the estimates that Post Office Ltd would take ownership of stock in our estimates. However this would be one of the points we would seek to dialogue with bidders.
Estimated value excluding VAT:
Range: between 20 000 000 and 80 000 000 GBP
II.2.2)Information about options
Description of these options: The intended duration of contract will be 5 years with an option at Post Office Ltd.’s absolute discretion, to extend on one or more occasions up to a maximum term of 7 years.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
Minimum level(s) of standards possibly required: Please refer to the PQQ for further details.
Applicants will be assessed in accordance Applicants will be assessed in accordance with regulations 58 of PCR 2015. Please refer to the PQQ for further information.
Minimum level(s) of standards possibly required:
Please refer to the PQQ for further details available as per the details in the Electronic access to information in section I.1)https://postoffice.bravosolution.co.uk
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Objective criteria for choosing the limited number of candidates: Bidders will be evaluated in accordance with the criteria set out in the Pre-Qualification procurement documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
Section II.3 — The 84 month duration stated includes the options for extension.
Section III.2 — The Conditions for Participation are included in the PQQ which must be submitted by the date and time specified in IV.3.4 and completed in full. Post Office Ltd may require applicants to supplement or clarify the information submitted under III.2 above and may also undertake its own audit of the applicant to verify information provided.
Suppliers should note any Agreement entered into will be made in England according to English Law & will be subject to the exclusive jurisdiction of the English Courts.
Post Office Ltd is not liable for any costs incurred by candidates or suppliers in expressing an interest or in tendering for this opportunity. Post Office Ltd reserves the right to terminate the procurement (or any part of it) at its own discretion.
How to apply:
Suppliers Instructions How to Express Interest in this Tender:
1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://postoffice.bravosolution.co.ukand click the link to register — Accept the terms and conditions and click continue — Enter your correct business and user details — Note the username you chose and click Save when complete — You will shortly receive an email with your unique password (please keep this secure);
2. Express an Interest in the tender — Login to the portal with the username/password — Click the PQQs / ITTs Open To All Suppliers link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT (Project: Provision of Retail Supply & Service Management (Crown Branch, On-Line and Wholesale) to access the content. — Click the Express Interest button at the top of the page. — This will move the PQQ /ITT into your My PQQs/ My ITTs page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking Buyer Attachments in the PQQ/ ITT Details box.
3. Responding to the tender POL will be evaluating PQQ responses and shortlisting bidders to get access to the first stage the Invitation to Submit Outline Solution (ISOS documentation) where bidders are invited to Click My Response under PQQ/ ITT Details, you can choose to Create Response or to Decline to Respond (please give a reason if declining) — You can now use the Messages function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the Submit Response button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
In accordance with the Public Services (Social Value) Act 2012 Post Office must consider: (a) how what is proposed to be procured might improve the economic, social and environmental well-being of the area where it exercises its functions, and (b) how in conducting the process of procurement it might act with a view to securing that improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of Post Office Ltd relating to economic, social and environmental well-being. These priorities will also be reflected in the award evaluation criteria for the award of the contract, to the extent that Post Office Ltd considers it relevant and proportionate to the subject matter of the contract.
VI.4.1)Body responsible for appeal procedures
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice: