Primary Care Streaming Service Northampton

Primary Care Streaming Service Northampton

The Primary Care Service will be provided from the KGHFT site, at the front door of ED.

United Kingdom-Northampton: Health services

2015/S 108-196691

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Arden and GEM CSU
Francis Crick House, Summerhouse Road
For the attention of: Carter Rosalind
NN3 6BJ Northampton

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

National or federal agency/office

I.3)Main activity


I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

KGHFT Primary Care Streaming Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Kettering and surrounding areas.

NUTS code UKF23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The Primary Care Service (PCSS) will be provided from the KGHFT site, at the front door of ED. The key requirements for the PCSS are:
— Provide the right care, by the most appropriate person, in the right setting ensuring consistent responses at the first point of contact.
— Streaming non-urgent cases back to primary care.
— To deliver unscheduled care within 4 hours transit time from registration to discharge, transfer or admission (includes onward referral to ED clinical team as clinically appropriate).

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no
II.1.9)Information about variants
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Primary Care Service (PCSS) will be provided from the KGHFT site, at the front door of ED. The key requirements for the PCSS are:
— Provide the right care, by the most appropriate person, in the right setting ensuring consistent responses at the first point of contact.
— Streaming non-urgent cases back to primary care.
— Primary care clinicians working closely with their ED colleagues to collaboratively lead the provision of Primary Care Services in KGHFT. Access for walk-in patients will be via the Clinical Streamer if appropriate providing a seamless pathway to any further assessment required including ED and referral (if necessary) to a hospital specialist.
— Contributing to the Service development of Frail Elderly attendances at the ED from both the admission avoidance and discharge facilitation perspective.
— Contributing to the development of ambulance patient access to the service.
— Investigating the facilitation of unregistered patients to register with a GP practice
— Providing health promotion and self-management education
— Facilitate 1st Assessment completion within the designated 15 minutes.
— Seeing and treating and discharging all patients within 4 hours of their arrival at the service. (Where a patient requires transfer from the PCSS to ED, the 4 hour clinical standard will apply from the point of arrival at ED at KGHFT NOT from the point of transfer)
— Making all see and treat decisions within 60 minutes of the patient’s arrival at the service
— Ensuring that necessary transfers occur within 60 minutes of arrival at the service
— Critically unwell and other seriously ill patients requiring emergency treatment will be referred directly to the ED at KGHFT without moving through the streaming service.
The scope of the service is limited to urgent care and does not include a full range of services such as those which are provided by ED or GP practice. The service has scope for innovation and development for associated pathways including those to support the frail and elderly, ambulance patients and signposting patients to their own GP practice.
Moving forward it is the Trust’s intention to work closer with the whole health economy urgent care system.
The Trust may wish to further develop this service model within the term of the contract with the successful bidder to include strengthening the Ambulatory Care Service and the introduction of appropriate pathways from both admission avoidance and discharge facilitation perspective. Minor Injuries and Diagnostics are also under review for possible future inclusion within the service specification.
These changes may be implemented through a formal contract variation/negotiated procedure. The initial value of this contract will not exceed £600K.
II.2.2)Information about options

II.2.3)Information about renewals

This contract is subject to renewal: yes

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

2.7.2015 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction. (DN delete if electronic auction not being used)
The services to which this notice relates fall within Part B of Schedule 3, Part 10 of the Public Services Contracts Regulations 2006 (as amended) (‘the Regulations’).
Neither the publication of this notice nor the employment of any particular terminology nor any other indication shall be taken to mean that the contracting authorities intend to hold themselves bound by any of the Regulations save those applicable to the procurement of Part B services. These opportunities may be divided into lots. Please see published documentation for further detail.

Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: and click the link to register— Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details —Note the user-name you chose and click ‘Save’ when complete — You will shortly receive an e-mail with your unique password (please keep this secure) 2. Express an Interest in the tender — Login to the portal with the user-name/password — Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content. — Click the ‘Express Interest’ button at the top of the page. — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of on-line and off-line actions for you to perform (there is detailed on-line help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the on-line help, or contact the eTendering helpdesk.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:


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