Provide Advocacy Services in Kent

Provide Advocacy Services in Kent

The primary role of the Hub will be to meet all statutory requirements on the Council for the provision of independent advocacy under the terms of the Mental Capacity Act 2005, the Mental Health Act 2007, the Health and Social Care Act 2012 and the Care Act 2014, and across all categories of need.

United Kingdom-Maidstone: Health and social work services

2015/S 173-315037

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Kent County Council
County Hall
For the attention of: Mr Craig Merchant
ME14 1XQ Maidstone
UNITED KINGDOM
Telephone: +44 3000416475
E-mail: craig.merchant@kent.gov.uk

Internet address(es):

General address of the contracting authority: http://www.kent.gov.uk

Electronic access to information: www.kentbusinessportal.org.uk

Electronic submission of tenders and requests to participate: www.kentbusinessportal.org.uk

Further information can be obtained from: Kent County Council
County Hall
For the attention of: Mr Craig Merchant
ME14 1XQ Maidstone
UNITED KINGDOM
Telephone: +44 3000416475
E-mail: craig.merchant@kent.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Kent County Council
County Hall
For the attention of: Mr Craig Merchant
ME14 1XQ Maidstone
UNITED KINGDOM
Telephone: +44 3000416475
E-mail: craig.merchant@kent.gov.uk

Tenders or requests to participate must be sent to: Kent County Council
County Hall
For the attention of: Mr Craig Merchant
ME14 1XQ Maidstone
UNITED KINGDOM
Telephone: +44 3000416475
E-mail: craig.merchant@kent.gov.uk

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

SS14 92 — Kent Advocacy Hub for Adult Services.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services

NUTS code UKJ4

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Summary: The Opportunity Kent County Council wishes to create an Advocacy Hub for adults in Kent. The primary role of the Hub will be to meet all statutory requirements on the Council for the provision of independent advocacy under the terms of the Mental Capacity Act 2005, the Mental Health Act 2007, the Health and Social Care Act 2012 and the Care Act 2014, and across all categories of need, including young people in transition to adult services. The hub will also be expected to provide non statutory Community Advocacy and Peer Advocacy to adults across all categories of need, including, but not exclusive to, adults with dementia, mental health needs, autistic spectrum conditions, and physical and sensory impairments. The only exception is Learning Disability Community Advocacy which is out of scope of this contract at the time of going out to tender, as there is already an existing countywide Learning Disability Advocacy contract in place. Kent County Council reserves the right to include this provision within this contract, at a later stage within the duration of this contract, if all parties are in agreement The Advocacy Hub will also be required to provide leadership in respect of wider advocacy matters across the area working in partnership with the voluntary and community sector (VCS) and advise providers to ensure that the concept of advocacy is understood and that support is available to all citizens who may have genuine difficulty articulating or negotiating their needs and personal goals. Demand projection presents particular challenges; the application of new Care Act requirements is likely to be gradual but progressive whilst at national and local level efforts are currently being made to gauge the full impact of recent Supreme Court judgements on the Deprivation of Liberty Safeguards (DoLS) applications and Independent Mental Capacity Advocacy (IMCA) workloads. The Provider will be required to adopt lean and flexible working practices in order to maximise service reach within the approved financial envelope over the 3-5 year duration of this contract. The scope of advocacy within this opportunity will include:
— Statutory advocacy: Independent Mental Capacity Advocacy and Relevant Person’s Representative; Independent Mental Health advocacy; Care Act Independent Advocacy and Health Complaints Advocacy; and
— Community advocacy: Specialist advocacy for people with particular support or communication needs due to disability, frailty or other vulnerability. The type of advocacy used should depend on what is best suited for the person who seeks it, rather than belonging to a particular client category; and
— Peer Advocacy: Peer advocacy gives the opportunity for people trained in advocacy who share the same experiences or use the same services to help people who have difficulty making their views known to develop the skills to speak up for themselves, or if required to speak up for others in a similar situation to themselves.
The financial envelope to deliver this opportunity across all types of advocacy provision and all categories of need is 1 490 000 GBP. The contract term will be for a period of 3 years, with an option to extend the contract by a further 24 months. Background Kent County Council (the council) is the largest county council in England covering an area of 3 500 square kilometres. It has an annual expenditure of over 900 000 000 GBP on goods and services and a population of 1 300 000. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 289 parish/town councils. Kent County Council has made a decision to address all statutory independent advocacy requirements through a single contract to procure a service to be known as the Kent Advocacy Hub for Adults which will provide a single gateway for the appointment of independent advocates under the Mental Capacity Act, the Mental Health Act, the Health and Social Care Act and the Care Act, as well as community and peer advocacy for all except those people with a learning disability at this time. The Hub will support the ‘no wrong door’ principle to ensure all referrals for advocacy are appropriately dealt with, and where the needs of the person cannot be met through advocacy, the referrer is appropriately signposted. This decision takes into account national guidance, extensive stakeholder and public co-production and follows consideration by the Adult Social Care and Health Cabinet Committee. The contract terms will enable the successful provider, with agreement from the Council, to sub-contract specific elements of the service but within the context of a single service infrastructure which will deliver a uniform process for the receipt, management and monitoring of advocacy referrals; provide economies of scale and support investment in good quality publicity, training and data management systems. The Advocacy Hub will also be required to provide wider social value in the form of leadership on advocacy matters across the voluntary and community sector and by attracting inward investment to develop the Advocacy offer, to strengthen its independence, sustainability, diversity and reach and providing opportunities for volunteering and skill development. Further background and technical information can be found within the tender documentation. Expression of Interest and Tender Process Expressions of interest will only be accepted via the Kent Business Portal. In order to submit your interest in this opportunity please select the ‘Login and Express an Interest’ button located at the bottom of this page. Note that in order to successfully submit your interest you will first need to register for an account. After registration is complete and you’ve received your login details you should return to the advert for the opportunity and express your interest. You will then be emailed an Invitation to submit Tender (ITT). Further guidance regarding how to use this portal can be found attached to the bottom of this advert. Indicative Procurement Timetable Expression of Interest and Invitation to Tender 3 Sept — 5 Oct Evaluation Process Oct 2015 Contract Award Nov 2015 Mobilisation Dec 2015 — March 2016 (inclusive) Contract Start 1.4.2016 Questions and Communication Please direct all questions and communication through the Kent Business Portal via the discussions facility. Further guidance can be can be found within the guide located at the bottom of this page.

II.1.6)Common procurement vocabulary (CPV)

85000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Summary: The Opportunity Kent County Council wishes to create an Advocacy Hub for adults in Kent. The primary role of the Hub will be to meet all statutory requirements on the Council for the provision of independent advocacy under the terms of the Mental Capacity Act 2005, the Mental Health Act 2007, the Health and Social Care Act 2012 and the Care Act 2014, and across all categories of need, including young people in transition to adult services. The hub will also be expected to provide non statutory Community Advocacy and Peer Advocacy to adults across all categories of need, including, but not exclusive to, adults with dementia, mental health needs, autistic spectrum conditions, and physical and sensory impairments. The only exception is Learning Disability Community Advocacy which is out of scope of this contract at the time of going out to tender, as there is already an existing countywide Learning Disability Advocacy contract in place. Kent County Council reserves the right to include this provision within this contract, at a later stage within the duration of this contract, if all parties are in agreement The Advocacy Hub will also be required to provide leadership in respect of wider advocacy matters across the area working in partnership with the voluntary and community sector (VCS) and advise providers to ensure that the concept of advocacy is understood and that support is available to all citizens who may have genuine difficulty articulating or negotiating their needs and personal goals. Demand projection presents particular challenges; the application of new Care Act requirements is likely to be gradual but progressive whilst at national and local level efforts are currently being made to gauge the full impact of recent Supreme Court judgements on the Deprivation of Liberty Safeguards (DoLS) applications and Independent Mental Capacity Advocacy (IMCA) workloads. The Provider will be required to adopt lean and flexible working practices in order to maximise service reach within the approved financial envelope over the three — five year duration of this contract. The scope of advocacy within this opportunity will include:
— Statutory advocacy: Independent Mental Capacity Advocacy and Relevant Person’s Representative; Independent Mental Health advocacy; Care Act Independent Advocacy and Health Complaints Advocacy; and
— Community advocacy: Specialist advocacy for people with particular support or communication needs due to disability, frailty or other vulnerability. The type of advocacy used should depend on what is best suited for the person who seeks it, rather than belonging to a particular client category; and
— Peer Advocacy: Peer advocacy gives the opportunity for people trained in advocacy who share the same experiences or use the same services to help people who have difficulty making their views known to develop the skills to speak up for themselves, or if required to speak up for others in a similar situation to themselves.
The financial envelope to deliver this opportunity across all types of advocacy provision and all categories of need is 1 490 000 GBP. The contract term will be for a period of 3 years, with an option to extend the contract by a further 24 months. Background Kent County Council (the council) is the largest county council in England covering an area of 3 500 square kilometres. It has an annual expenditure of over 900 000 000 GBP on goods and services and a population of 1 300 000. The Council provides a wide range of personal and strategic services on behalf of its residents, operating in partnership with 12 district councils and 289 parish/town councils. Kent County Council has made a decision to address all statutory independent advocacy requirements through a single contract to procure a service to be known as the Kent Advocacy Hub for Adults which will provide a single gateway for the appointment of independent advocates under the Mental Capacity Act, the Mental Health Act, the Health and Social Care Act and the Care Act, as well as community and peer advocacy for all except those people with a learning disability at this time. The Hub will support the ‘no wrong door’ principle to ensure all referrals for advocacy are appropriately dealt with, and where the needs of the person cannot be met through advocacy, the referrer is appropriately signposted. This decision takes into account national guidance, extensive stakeholder and public co-production and follows consideration by the Adult Social Care and Health Cabinet Committee. The contract terms will enable the successful provider, with agreement from the Council, to sub-contract specific elements of the service but within the context of a single service infrastructure which will deliver a uniform process for the receipt, management and monitoring of advocacy referrals; provide economies of scale and support investment in good quality publicity, training and data management systems. The Advocacy Hub will also be required to provide wider social value in the form of leadership on advocacy matters across the voluntary and community sector and by attracting inward investment to develop the Advocacy offer, to strengthen its independence, sustainability, diversity and reach and providing opportunities for volunteering and skill development. Further background and technical information can be found within the tender documentation. Expression of Interest and Tender Process Expressions of interest will only be accepted via the Kent Business Portal. In order to submit your interest in this opportunity please select the ‘Login and Express an Interest’ button located at the bottom of this page. Note that in order to successfully submit your interest you will first need to register for an account. After registration is complete and you’ve received your login details you should return to the advert for the opportunity and express your interest. You will then be emailed an Invitation to submit Tender (ITT). Further guidance regarding how to use this portal can be found attached to the bottom of this advert. Indicative Procurement Timetable Expression of Interest and Invitation to Tender 3 Sept — 5 Oct Evaluation Process Oct 2015 Contract Award Nov 2015 Mobilisation Dec 2015 — March 2016 (inclusive) Contract Start 1.4.2016 Questions and Communication Please direct all questions and communication through the Kent Business Portal via the discussions facility. Further guidance can be can be found within the guide located at the bottom of this page.

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

SS1492
IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 5.10.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

5.10.2015 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 90 (from the date stated for receipt of tender)

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

3.9.2015

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