Provide Complex Needs Service in London

Provide Complex Needs Service in London

The Council intend to procure a high/complex needs supported housing service for 18-23 young people aged 16-21 years.

United Kingdom-London: Health and social work services

2016/S 061-104705

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Tower Hamlets
Mulberry Place
Contact point(s): Procurement
E14 2BG London
Telephone: +44 2073644099

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Electronic access to information:

Electronic submission of tenders and requests to participate:

Further information can be obtained from: Tower Hamlets
Mulberry Place
Contact point(s): Procurement
E14 2BG London
Telephone: +44 2073644099

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Tower Hamlets
Mulberry Place
Contact point(s): Procurement
E14 2BG London
Telephone: +44 2073644099

Tenders or requests to participate must be sent to: Tower Hamlets
Mulberry Place
Contact point(s): Procurement
E14 2BG London
Telephone: +44 2073644099

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

AHS4792 Young People’s Complex Needs Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services

NUTS code UKI12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Contract Title:
Young People’s Complex Needs Service (AHS4792).
The London Borough of Tower Hamlets (LBTH) is seeking expressions of interest from interested organisations for the above services.
The Council intend to procure a high/complex needs supported housing service for 18-23 young people aged 16-21 years to better respond to the changing needs of the borough. The service is expected to have double cover during the day (8:00-23:00) and single sleeping cover overnight, 365 days a year.
The primary focus of the service will be to work in partnership with the borough to support the most vulnerable homeless young people to move on from the Young Peoples Supported Accommodation Pathway or facilitate a move into step-down accommodation within the pathway.
The provision of a building will be a requirement of the contract which is anticipated to provide in the region of 18-23 units as described in the service specification.
If the building is not owned by the bidding organisation a Management Agreement which has been agreed in principle will need to be submitted alongside the tender documents.
The Council is committed to improving the quality of life for both residents and businesses within Tower Hamlets. In line with The Public Services (Social Value) Act 2012 the authority will consider how this procurement might improve the economic, social and environmental well being of the relevant area. In order to achieve this, it is our objective to work with existing and future contractors to secure an appropriate level of community benefits through the procurement process. Detailed guidance and minimum levels of the economic and community benefit applicable to this tender will be available within the tender documentation.
The anticipated support contract start date is: Thursday, 1.9.2016.
The estimated value of the contract is: 255 000 GBP p.a.
For a period of: 3+1+1 years.

Organisations wishing to express their interest are requested to register on the London Tenders Portal ( where the tender documentation will be available for download. You may be required to complete a Pre-Qualification Questionnaire (PQQ).

Organisations must ensure that access to the system is available to their representatives dealing with the contract. The council will not be liable for the lack of delegated access within the organisation and will not send any documentation regarding the contract, which shall be exclusively available through the portal.
Tenderers are responsible for allowing sufficient time to submit their ITT/PQQ. The Council accepts no liability whatsoever for ITT/PQQs that are not submitted due to internet connectivity issues, transmission delays or errors.
Deadline for expression of interest and return of quotation is: Monday, 9.5.2016, 12:00.

LBTH is an Equal Opportunities Employer and a supporter of Ethical Governance, our protocol can be found here along with Guidance to Suppliers and Providers or via:

LBTH does not undertake to invite all applicants or bind itself to accept the lowest or any Tender. LBTH will not be liable for any costs incurred in tendering for this contract.

If you require any further information please contact: Procurement, at:

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 9.5.2016 – 12:00
Payable documents: yes
Price: 0 GBP

IV.3.4)Time limit for receipt of tenders or requests to participate

9.5.2016 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

London Borough of Tower Hamlets
Mulberry Place, 5 Clove Crescent
E14 2BG London
Telephone: +44 2073644099
Internet address:

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:


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