Provide Healthwatch and Independent Advocacy Service

Provide Healthwatch and Independent Advocacy Service

The Council invites bidders to respond to this ITT for the provision of the local Healthwatch and the Independent Health Complaints Advocacy Service for an initial period of 3 years.

United Kingdom-Hove: Social services

2016/S 165-298079

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Brighton and Hove City Council
Kings House, Grand Avenue
For the attention of: Mr Edward Barfoot
BN3 2LS Hove
United Kingdom

Internet address(es):

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

BHCC EB Healthwatch and Independent Health Advocacy Complaints Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Brighton and Hove.

NUTS code UKJ21

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Please ensure all correspondence is issued via the portal, at

The Council invites bidders to respond to this ITT for the provision of the local Healthwatch and the Independent Health Complaints Advocacy Service (IHCAS) for an initial period of 3 years, with provision for a further extension of up to 2 years. The ITT document sets out the Council’s requirements and the selection criteria to be used in the Council’s evaluation of bids and provides information regarding how the procurement process will be managed.
The Council is conducting this procurement using the Light Touch Regime in accordance with the requirements of the Public Contracts Regulations 2015.
The providers of Healthwatch Brighton and Hove and the IHCAS Service will be required to meet all of its statutory and secondary legislation requirements. In particular, the service deliverables as set out in the Specification.
Full information on the requirements of the service are detailed in the Specification.
As noted in section 2 of the Specification, there is a statutory requirement for the Healthwatch element of the service to be delivered by a ‘social enterprise’. The specification provides further detail on this definition.
Bidders may tender as a single organisation to deliver both the Healthwatch and IHCAS services (with the consideration of requirements regarding social enterprise). Alternatively, bidders may submit a single joint bid on behalf of multiple subcontracting organisations. Detail on the arrangements between multiple organisations is requested as part of the tender response, as detailed later in the ITT.
Bidders should consider implications regarding the potential TUPE of employees when completing their responses. In order to receive TUPE information, a completed Non-Disclosure Agreement (NDA) must be submitted via the portal.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

See ITT.
Estimated value excluding VAT: 1 200 000 GBP

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Healthwatch service must be delivered by a social enterprise. See documentation for further information.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Healthwatch service must be delivered by a social enterprise, as defined in the documentation.
III.2.2)Economic and financial ability

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

BHCC – 009185

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

13.10.2016 – 13:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Following expiry of contract.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:



Related Posts

First Aid at Work Training Courses Northamptonshire

Tender for Custody Healthcare Services in London

Fast Track Continuing Health Care Services North Yorkshire

Derbyshire County Council First Aid Training Contract

Enjoyed this post? Share it!