Provide HR Advice to the Post Office
The provision of HR/ER advice and guidance, legally compliant HR/ER policy updating, a case management system and website which hosts ER policies.
United Kingdom-London: Personnel services except placement and supply services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Post Office Limited
Finsbury Dials, 20 Finsbury St
For the attention of: Antony Ray
EC2Y 9AQ London
Telephone: +44 7435958192
Fax: +44 7435958192
General address of the contracting authority: http://www.postoffice.co.uk
Address of the buyer profile: http://www.postoffice.co.uk
Electronic access to information: https://postoffice.bravosolution.co.uk
Electronic submission of tenders and requests to participate: https://postoffice.bravosolution.co.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Other: UK postal administrative services
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: UK.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
The service should include:
The provision of a telephone advice line and related case/call management services to users of Advice and Guidance.
The provision of manager only access to case viewer; secure online document and case note storage.
The provision of a Policy Website providing on line guidance and hosting model template letters and documents for line managers to use to progress ER cases to conclusion using Post Office principles.
The provision of Management Information detailing the status of ER cases.
A dedicated URL and telephone number for POL which shall be transferred into the name and ownership of Post Office on request and in any event on the expiry or termination of the contract:
Examples of the subjects on which advice and guidance would need to be given would include.
Abandonment of service.
Short term absence.
Long term absence.
Occupational health referrals.
Improving Performance of Managers.
Managing Underperformance of Colleagues.
Stop Bullying & Harassment.
II.1.6)Common procurement vocabulary (CPV)
79630000, 79414000, 79633000, 79512000, 79420000, 79430000, 79500000, 72415000, 79422000, 72413000, 72000000
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Estimated value excluding VAT:
Range: between 1 000 000 and 2 500 000 GBP
II.2.2)Information about options
Description of these options: The contract will have an initial term of 3 years. Post Office Ltd reserves’ the right to extend the contract on one or more occasions up to a maximum term of 5 years.
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
Minimum level(s) of standards possibly required: Please refer to the PQQ for further information.
Applicants will be assessed in accordance Applicants will be assessed in accordance with regulations 58 of PCR 2015. Please refer to the PQQ for further information.
Minimum level(s) of standards possibly required:
Please refer to the PQQ for further information.
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Objective criteria for choosing the limited number of candidates: Bidders will be evaluated in accordance with the criteria set out in the procurement documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2.2)Information about electronic auction
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.4.1)Body responsible for appeal procedures
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice: