Provide Integrated Advocacy Service in London
Independent Mental Capacity Advocacy and Care Act Advocacy Service.
United Kingdom-London: Other community, social and personal services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
London Borough of Newham
Newham Dockside 1000 Dockside Road
For the attention of: Sharon Ayrey
E16 2QU London
Telephone: +44 2033733326
General address of the contracting authority: www.newham.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 25: Health and social services
NUTS code UKI21
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 300 000 and 672 000 GBP
II.1.5)Short description of the contract or purchase(s)
II.1.6)Common procurement vocabulary (CPV)
II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2.1)Total quantity or scope:
Range: between 300 000 and 672 000 GBP
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Section IV: Procedure
IV.1.1)Type of procedure
The most economically advantageous tender in terms of the criteria stated below
1. Price. Weighting 70
2. Quality. Weighting 30
3. Delivery performance
5. Overall cost-effectiveness
IV.2.2)Information about electronic auction
Additional information about electronic auction: Following initial tender assessment, those bidders satisfying the Council’s qualification and technical criteria may be invited to submit revised prices via an e-auction.
IV.3.1)File reference number attributed by the contracting authority:
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
The advocacy service will consist of 3 key strands incorporating statutory and non-statutory provision:
— Independent Mental Capacity Advocacy (IMCA),
— Independent Care Act Advocacy (ICAA),
— Individual Case Advocacy (ICA).
The Service Provider will be expected to provide a single point of entry for all of the services in the contract which will be able to triage referrals and expedite cases where required. This access point should be available during working hours of 9:00 to 17:00, Monday to Friday — although availability may change dependent on needs. This should be in place for the contract start date. The Service Provider will be expected to advertise this access point as widely as possible to all established and potential referrals agencies and key stakeholders and potential Service Users.
These services will have a critical role in ensuring that individuals have their voices heard. The Services will have the capacity to develop through learning from Service Users and experience.
Indicative 2016/17 contract value 150 000 GBP-224 000 GBP dependent upon need.
Independent Mental Capacity Advocacy (IMCA):
Target: 2 500 hours per annum (although this could increase dependent on demand). This statutory service must be provided when certain actions are proposed in relation to a person lacking the mental capacity to consent to them when there are no known relatives or close friends to speak for them or be consulted at the time the decision needs to be made.
Independent Care Act Advocacy Service (ICAA):
Target: 2 675 hours per annum (although this could increase dependent on demand).
This statutory service will be provided for those who would have difficulty in being fully involved in decisions about their care (as described in section 67(4) of the Care Act 2014), providing there is no 1 appropriate that is available to support and represent the person.
Target: 1 925 hours per annum.
This non-statutory Service will provide a generic, independent case Advocacy Service alongside the statutory provision of the ICAA and IMCA Service. This Service will provide short term issue-based Advocacy or crisis Advocacy to ensure that a professional advocate speaks up in the best interest of the referred person about a particular issue they have including significant decisions about their lives.
The Service Provider:
The council is looking for a single provider (or consortium) with the experience and capability to provide all 3 Services in their entirety including the single point of entry.
There are currently a number of staff providing the Services and therefore TUPE may apply.
The contract for the statutory Services will be for 2 years plus 1 possible further year. The indicative contract start date is 1.9.2016.
Assessment of quality criteria will equate to 30 % of the available points, broken down as follows:
1) Delivery of Tier 1 services (4 %);
2) Delivery of Tier 2 services (4 %);
3) Peer and group advocacy (4 %);
4) Support to self-advocacy (3 %);
5) Workforce (3 %);
6) Referrals and allocation process (3 %);
7) Value for money (3 %);
8) Customer involvement (3 %);
9) Systems and processes to measure success (2 %);
10) Stakeholder relationships (1 %).
This tendering exercise is being undertaken using the electronic tendering system ‘capitalESourcing’ (url: www.capitalesourcing.com). Suppliers will need to register an interest on the system in order to participate and registration is free.
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: