Provide Learning and Development Services to Civil Service
The Civil Service Learning requirement consists of two (2) Lots, which will cover one for the Senior Civil Service (c. 4000 Civil Servants) and one for the broader Civil Service (c. 440 000 Civil Servants).
United Kingdom-London: Training services
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
The Minister for the Cabinet Office acting through Civil Service Learning
Civil Service Learning, Ground Floor, Seacole Building, Home Office, 2 Marsham Street
SW1P 4DF London
Telephone: +44 2070356676
General address of the contracting authority: http://civilservicelearning.civilservice.gov.uk/learning
Address of the buyer profile: https://gpsesourcing.cabinetoffice.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Primarily in the UK with some limited requirements overseas.
NUTS code UK
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.5)Short description of the contract or purchase(s)
Successful Suppliers shall provide the following services immediately on contract award:
— Work with the Contracting Authority, Departments and Professions to set up systems and processes to support the delivery of the Services;
— Work with the Contracting Authority, Departments and Professions to design the curriculum.
— Set up booking and digital interfaces with the Contracting Authority Digital system.____
_ The Suppliers will be responsible for all aspects of supporting and developing blended learning solutions including digital learning and face to face course delivery. A consistently high standard of customer service is required.
In summary, the main service requirements across both lots are as follows:
— Working with the Contracting Authority, Departments and Professions to co-create a core suite of learning interventions, which include a blended range of approaches, which are of high quality and attractively priced so that they attract additional volumes.
— Bite-size and imaginative learning opportunities that work for time-poor clients and clients working remotely in the UK and overseas.
— Flexible pricing offering different levels of contextualisation and different service levels.
— Practically based learning to ensure learning is applied on the job.
— Workplace learning resources including guides, toolkits and other articles.
— Workplace learning resources including digital learning solutions (e.g. podcasts, e-learning, MOOCs or other internet-based video learning, which are accessible via all Departmental systems in the UK and overseas).
— Executive individual and team coaching.
— Accreditation Services.
— Delivery of face to face learning including seminars, master classes.
— Self-assessment, psychometrics and other similar tools.
— Developing the capability of senior leaders to in turn develop the capability of their organisations and teams.
— Customer service, evaluation and administrative requirements.
Suppliers shall be required from the date of contract award to commence design of the programmes together with the development of ways of working, systems and processes i.e. booking and invoicing. Delivery of the courses under this Contract is expected to commence in March 2016 (Activity Commencement Date), subject to the provisions in the Contract. Suppliers shall note that charges under this Contract will not come into effect until the Activity Commencement Date.
A detailed description of the Services that the Supplier shall be required to supply under this Contract are set out in full in the ITT.
II.1.6)Common procurement vocabulary (CPV)
80500000, 72000000, 72220000, 75121000, 79998000, 80000000, 80300000, 80330000, 80400000, 80420000, 80430000, 80510000, 80511000,80520000, 80521000, 80522000, 80530000, 80531200, 80532000, 80550000, 80560000, 80561000, 80562000, 80570000, 92312212
II.1.7)Information about Government Procurement Agreement (GPA)
Tenders may be submitted for one or more lots
II.1.9)Information about variants
II.2.1)Total quantity or scope:
After the Contracts have been awarded, the Agent will manage the strategic and operational contract management activities on behalf of the Contracting Authority.
Lot 1 Senior Civil Service
Provision of a dedicated, executive Learning and Development Service through the UK. This offer will focus on developing leadership skills, meeting the Civil Service’s capability gaps through its senior leaders, and making best use of internal expertise to share knowledge and develop the top 4,000 civil servants.
Lot 2 Core Curriculum
Provision of an end to end fully managed service core curriculum throughout the UK and overseas for all Civil Servants in grades below the Senior Civil Service (AA-G6). This will focus on a suite of core and elective blended learning products which are reliably high quality and address capability gaps.
Estimated value excluding VAT:
Range: between 80 000 000 and 170 000 000 GBP
II.2.2)Information about options
II.3)Duration of the contract or time limit for completion
Information about lots
Lot No: 1 Lot title: Civil Service Learning
— A high quality curriculum which includes design and delivery of learning and development solutions and services to support these solutions;
— Developments of four specific areas which have been identified as requiring improvement: leading and managing changes, commercial, project delivery and digital;
— Induction and support for those who are close to promotion, newly promoted and moving up to Director — including specific provision for externally recruited Senior Civil Servants;
— Development of other core leadership and management skills: communication, financial and digital skills; building and leading diverse and inclusive teams; building capability in complex organisations; analysis and use of evidence and expertise; innovation and creative problem-solving in a public sector context;
— Alignment with more specialist development required for the Professions — e.g. Finance, Commercial, Policy etc. — underpinned by an understanding of the business context that Departments and Professions work within.
— Development of tools to help individuals assess their skills and competencies, and to link the outputs of these tools to development goals.
2)Common procurement vocabulary (CPV)
80500000, 80522000, 72000000, 80430000, 80520000, 80530000, 79998000, 80510000, 80400000, 80511000, 80000000, 80532000, 92312212,80300000, 80521000, 80531200, 80561000, 80420000, 75121000, 72220000, 80562000, 80570000, 80560000, 80550000, 80330000
3)Quantity or scope
Range: between 5 000 000 and 20 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Core Curriculum
— Induction and continual support for newly promoted and externally recruited managers;
— Development of the Civil Service Reform priority: leading and managing change;
— Development of core skills: leadership, building high performing teams, performance management and developing talent;
— Development of core behaviours: responsibility, inclusivity, agility and professionalism, with a specific focus on developing people from a range of diverse backgrounds;
— Development of tools to help individuals assess their skills and competencies, and to link the outputs of these tools to development goals. i.e. 3600feedback.
2)Common procurement vocabulary (CPV)
80500000, 80550000, 80532000, 80330000, 80510000, 80430000, 80000000, 80561000, 80560000, 72000000, 80420000, 80300000, 80521000,80562000, 80511000, 72220000, 80520000, 80530000, 80570000, 92312212, 79998000, 75121000, 80531200, 80400000, 80522000
3)Quantity or scope
Range: between 75 000 000 and 150 000 000 GBP
4)Indication about different date for duration of contract or starting/completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
This procurement will be managed electronically via the Crown Commercial Service’s e-Sourcing Suite. To participate in this procurement, participants must first be registered on the e-Sourcing Suite.
If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at http://ccs.cabinetoffice.gov.uk/i-am-supplier/respond-tender
Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by firstname.lastname@example.org.
Your email must clearly state: the name and reference for the procurement (Civil Service Learning Contract RM 3769) you wish to register for; the name of the registered supplier; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the supplier to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done.
As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information.
For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk email: email@example.com
Responses must be published by the date in IV.3.4.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met: Candidates will be assessed in accordance with Part 4 of the Public Contracts Regulations 2006, as amended (implementing Title II, Chapter V11, Section 2 of Directive 2004/18/EC), on the basis of information provided in response to an ITT.
The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in III.2.1
The Authority will ask suppliers to provide a copy of its audited accounts for the most recent 2 year and/or 1 of
the following in respect to your organisation or guarantor (as the case may be)
(a) a statement of your turnover profit and loss account and cash flow for the most recent year of trading;
(b) a statement of your cash flow forecast for the current year and a bank letter outlining the current cash and
credit position; and/or
(c) an alternative means of demonstrating financial status if trading for less than a year.
Information and formalities necessary for evaluating if the requirements are met:
Candidates will be assessed in accordance with Section 5 of the Regulations implementing the Directive, on the basis of information provided in response to an ITT. The Agent may take into account the following information:
(a) the following lists:
(i) a list of the principal deliveries effected or the main services provided over at the most the past 3 years, with the sums, dates and recipients, whether public or private, involved. Where necessary in order to ensure an adequate level of competition, contracting authorities may indicate that evidence of relevant supplies or services delivered or performed more than 3 years before will be taken into account:
(b) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operators undertaking, especially those responsible for quality control and, in the case of public works contracts, these upon whom the Supplier can call in order to carry out the work.
The ITT can be accessed at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in
Minimum level(s) of standards possibly required:
In relation to the Services to be provided under this Contract, Potential Providers must confirm (in the
Selection Questionnaire which is Attachment 2 of the ITT) if they have, or will have in place, prior to the Activity
Commencement Date, compliance with the Standards set out below (the Standards are set out in Schedule 7 (Standards) in Attachment 4 of the ITT (the Contract).
— Cyber Essentials Plus Certification or equivalent (required 30 Working Days prior to the Activity Commencement Date)https://www.gov.uk/government/publications/cyber-essentials-scheme-overview
The requirement is to have, or will have in place, prior to commencement of this Contract an Assurance Management System which will comply with the principles of ISO 9001, ISO1007, I BS25999-1:2006, ISO/IEC 27031:2011, ISO 22301, ISO/IEC 24762:2008, BS EN ISO 14001, ISO 27001, and OHSAS 18001 accreditation or equivalent
In addition to the above Standards, the successful Supplier will be required to comply with the Contracting Authority’s policies which are set out in Schedule 7 (Standards) in Attachment 4 (Contract) of the ITT.
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
Potential Providers should note that, in accordance with the UK Government’s policies on transparency, the Agent intends to publish the Invitation to Tender (ITT) document and the text of any Contract awarded, subject to possible redactions at the discretion of the Agent. Further information about transparency can be found at: http://ccs.cabinetoffice.gov.uk/about—government—procurement—service/transparency—and—accountability/ transparency—procurement.
The Agent expressly reserves the right (i) not to award any contract as a result of the procurement process commenced by publication of this notice; and
(ii) to make whatever changes it may see fit to the content and structure of the tendering competition; and in no circumstances will the Contracting Authority be liable for any costs incurred by the candidates. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of Potential Providers.
The value provided in Section II.2.1 is only an estimate. The Contracting Authority does not provide any guarantee in respect of the levels or aggregate value of the Services which the Contracting Authority shall require the Supplier to provide during the Contract Period.
In 2014, the government introduced its new Government Security Classifications (GSC) classification scheme to replace the previous Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All Potential Providers should make themselves aware of the changes as it may impact on the requirements of this Contract. The link below to the Gov.uk website provides information on the new GSC:
The Authority considers that the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this Contract on the basis that there is organised grouping of employees dedicated to providing these services under the current arrangements. It is the responsibility of Potential Providers to take their own advice and consider whether TUPE is likely to apply in the particular circumstances and to act accordingly.
For the Authority to conclude a Contract with the Potential Provider, it will be essential for the Potential Provider to meet the requirements of the Cyber Essentials Scheme, introduced in June 2014.
This scheme defines a set of controls which, when properly implemented, provides organisations with basic protection from the most prevalent forms of threat that come from the internet.
Potential Providers can view the details of the Cyber Essentials Scheme at: https://www.gov.uk/government/ publications/cyber—essentials—scheme— overview.
From 1.10.2014, suppliers must be compliant with the new Cyber Essentials controls if bidding for government contracts which involve the handling of sensitive and personal information and the provision of certain technical products and services. The easiest way to demonstrate that the Cyber Essentials requirements are met is to gain the Cyber Essentials certificate.
The Cyber Essentials Assurance Framework, leading to the award of Cyber Essentials and Cyber Essentials
Plus certificates for organisations, has been designed in consultation with SMEs, including the Federation for Small Business, to be ‘light touch’ and achievable at low cost. The two options give organisations a choice over the level of assurance they wish to gain and the cost of doing so. This scheme offers the right balance between providing additional assurance of an organisation’s commitment to implementing cyber security to third parties, while retaining a simple and low cost mechanism for doing so. The need to meet the requirements of the Cyber Essentials Scheme will extend to Sub-Contractors of the Supplier where such Sub-Contractors are involved, on behalf of the Supplier, in the handling of sensitive and personal information and the provision of certain technical products and services. The Supplier and any Sub-Contractors will need to renew their evidence of Cyber Essentials compliance at least annually. Please refer to the ITT and its attachments for further information relating to Cyber Essentials.
VI.4.2)Lodging of appeals
VI.5)Date of dispatch of this notice: