Provide Moderation Services to Open University

Provide Moderation Services to Open University

A vital element of the FutureLearn platform is the ability of users to comment within the body of the courses. It is the profiles of theses users and their comments that require moderating to a high standard.

United Kingdom-Milton Keynes: Marketing services

2015/S 206-374065

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

The Open University
Finance Division
Contact point(s): https://in-tendhost.co.uk/openuniversity
For the attention of: Procurement Manager
MK7 6BP Milton Keynes
UNITED KINGDOM
Telephone: +44 1908652036

Internet address(es):

General address of the contracting authority: www.open.ac.uk

Electronic access to information: https://in-tendhost.co.uk/openuniversity

Electronic submission of tenders and requests to participate: https://in-tendhost.co.uk/openuniversity

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Education

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

FutureLearn Moderation/PUR/OJEU/2015.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 27: Other services

NUTS code UKJ12

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

FutureLearn Ltd (trading as FutureLearn) is a private company owned by the Open University (OU). We are building on the OU’s unparalleled expertise in delivering distance and open learning to hundreds of thousands of people and combining this with online and mobile technology and the best of the social web to reinvent the learning experience. We hope to inspire people to continue to learn throughout their lives.
FutureLearn is seeking a supplier of Moderation Services to support the organisation in delivering its massive open online courses. A vital element of the FutureLearn platform is the ability of users to comment within the body of the courses. It is the profiles of these users and their comments that require moderating to a high standard. FutureLearn also provides a number of social spaces as part of it marketing campaigns and these too require moderation.

II.1.6)Common procurement vocabulary (CPV)

79342000, 79900000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

See PQQ document.
Estimated value excluding VAT:
Range: between 250 000 and 600 000 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2

II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As per document.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As per document.
Minimum level(s) of standards possibly required: As per document.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per document.
Minimum level(s) of standards possibly required:
As per document.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

OUPA10244

IV.3.2)Previous publication(s) concerning the same contract

no

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 19.11.2015 – 12:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

19.11.2015 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

4.12.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

IV.3.8)Conditions for opening of tenders

Date: 4.1.2016 – 12:00
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: The Procurement Manager (or delegate) and at least 2 other University officers.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

This procurement is being conducted under the OJEU Competitive procedure with Negotiation.
Contract can be extended by a further 2 x 1 year periods subject to requirement and performance.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

20.10.2015

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