Provide Smart Ticketing Services and Goods

Provide Smart Ticketing Services and Goods

Procurement of ITSO Services and Goods. Provision of the following services: ITSO AMS – HOPS
– ITSO AMS – HOPS (Lite).

United Kingdom-Plymouth: Transaction-processing software package

2015/S 139-256762

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

South West Smart Applications Ltd
Room B.504, Portland Square Building, Plymouth University, Drake Circus
For the attention of: Mr James Bloor
PL4 8AA Plymouth
UNITED KINGDOM
Telephone: +44 1752585853
E-mail: procurement@swsal.co.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: company limited by guarantee

I.3)Main activity

Other: transport ticketing services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Bath & North East Somerset Council
Lewis House, Manvers Street
BA1 1JG Bath
UNITED KINGDOM

Cornwall Council
County Hall, Treyew Road
TR1 3AY Truro
UNITED KINGDOM

Devon County Council
County Hall, Topsham Road
EX2 4QD Exeter
UNITED KINGDOM

Dorset County Council
County Hall, Colliton Park
DT1 1XJ Dorchester
UNITED KINGDOM

Gloucestershire County Council
Shire Hall, Westgate Street
GL1 2TG Gloucester
UNITED KINGDOM

Norfolk County Council
County Hall, Martineau Lane
NR1 2DH Norwich
UNITED KINGDOM

Torbay Council
Town Hall, Castle Circus
TQ1 3DR Torquay
UNITED KINGDOM

Wiltshire Council
County Hall, Bythesea Road
BA14 8JN Trowbridge
UNITED KINGDOM

Bristol City Council
City Hall (formerly The Council House), College Green
BS1 5TR Bristol
UNITED KINGDOM

Borough of Poole Council
Civic Centre
BH15 2RU Poole
UNITED KINGDOM

Bournemouth Borough Council
Town Hall, Bourne Avenue
BH2 6DY Bournemouth
UNITED KINGDOM

Somerset County Council
County Hall
TA1 4DY Taunton
UNITED KINGDOM

North Somerset Council
Town Hall, Walliscote Grove Road
BS23 1UJ Weston-Super-Mare
UNITED KINGDOM

Plymouth City Council
Ballard House, West Hoe Road
PL1 3BJ Plymouth
UNITED KINGDOM

Swindon Borough Council
Civic Offices, Euclid Street
SN1 2JH Swindon
UNITED KINGDOM

South Gloucestershire Council
Badminton Road, Yate,
BS37 5AF Bristol
UNITED KINGDOM

Herefordshire Council
Plough Lane
HR4 0LE Hereford
UNITED KINGDOM

Any current or future Local Authority, other Public Sector and Operator SWSAL Member (a list of current Members is available on request)
Room B.504, Portland Square Building, Plymouth University, Drake Circus
PL4 8AA Plymouth
UNITED KINGDOM

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Procurement of ITSO Services and Goods by South West Smart Applications Ltd on behalf of its Local Authority, other Public Sector and Operator Members, Framework 1.

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: South West (England), However, it is SWSAL’s intention to make contracts / framework agreements available to other public bodies, Integrated Transport Authorities, public transport providers and any other SWSAL Member in the UK to utilise.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 30

Duration of the framework agreement

Duration in months: 48

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 1 751 680 and 5 670 400 GBP

II.1.5)Short description of the contract or purchase(s)

Provision of the following services:
— ITSO AMS — HOPS
— ITSO AMS — HOPS (Lite)
— ITSO CMS
— ITSO Card Production Bureau
— Web Portal.

II.1.6)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for all lots

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT:
Range: between 1 751 680 and 5 670 400 GBP

II.2.2)Information about options

Options: no

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)

II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1Lot title: ITSO AMS — HOPS

1)Short description

The AMS-HOPS is the core ITSO component which will act as the key conduit between all other elements of the ITSO System. There is a great importance on the ability of the system to provide a reliable means of generating, hosting and exchanging data between various ITSO components but which at the same time ensures that there is full transparency of the activities which is undertaken through user accessible views into the HOPS and high quality reporting outputs.

2)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

3)Quantity or scope

Estimated value excluding VAT:
Range: between 262 400 and 1 312 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 2Lot title: ITSO AMS — HOPS (Lite)

1)Short description

The AMS-HOPS is the core ITSO component which will act as the key conduit between all other elements of the ITSO System. There is a great importance on the ability of the system to provide a reliable means of generating, hosting and exchanging data between various ITSO components but which at the same time ensures that there is full transparency of the activities which is undertaken through user accessible views into the HOPS and high quality reporting outputs. The AMS-HOPS (Lite) is an AMS-HOPS that contains restricted functionality to allow the delivery and running of a concessionary scheme only.

2)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

3)Quantity or scope

Estimated value excluding VAT:
Range: between 183 680 and 918 400 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 3Lot title: ITSO CMS

1)Short description

The Customer Management System (CMS) is the core customer management component which will act as the key conduit between the customer and all other elements of the ITSO System. There is a great importance on the ability of the system to interact reliably with other non ITSO and ITSO components to ensure full transparency of the customer activities.

2)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

3)Quantity or scope

Estimated value excluding VAT:
Range: between 524 800 and 1 312 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 4Lot title: ITSO Card Production Bureau

1)Short description

The Card Bureau is the mechanism that allows cards to be produced in the ITSO world. There is a great importance on the ability of the card bureau to interact reliably with other non ITSO and ITSO components to ensure full transparency of the customer card creation activities.

2)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

3)Quantity or scope

Estimated value excluding VAT:
Range: between 704 000 and 1 760 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Lot No: 5Lot title: Web Portal

1)Short description

The Web Portal will be the main point of interaction with customers, and will facilitate services such as customer account management, smart card management, payment management and product sales at a minimum. It will also act as a key information resource for customers, and should — as far as is practical — act as a one-stop-shop for their transport management needs.

2)Common procurement vocabulary (CPV)

48217000, 30162000, 34980000, 72413000, 72415000, 72420000, 72212445

3)Quantity or scope

Estimated value excluding VAT:
Range: between 76 800 and 368 000 GBP
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

As per contractual documentation.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As per contractual documentation.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

As per contractual documentation.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As per contractual documentation.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As per contractual documentation.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As per contractual documentation.
Minimum level(s) of standards possibly required: As per contractual documentation.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per contractual documentation.
Minimum level(s) of standards possibly required:
As per contractual documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

competitive dialogue

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 6
Objective criteria for choosing the limited number of candidates: Per Lot as per procurement documentation.

IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2015/S 48-083528 of 10.3.2015

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 20.8.2015 – 17:00
Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

28.8.2015 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

Any EU official language
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal

VI.4.1)Body responsible for appeal procedures

High Court of England and Wales
Royal Courts of Justice, Strand
WC2A 2LL London
UNITED KINGDOM

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: SWSAL will incorporate a minimum 10 calendar day standstill period after notification of the award decision to unsuccessful Suppliers. The period will allow unsuccessful Suppliers to seek a debrief before the framework agreement is entered into and provide an opportunity to seek to challenge the award decision before it is implemented.
Proceedings must be brought within 30 days of the date on which the Supplier knew or ought to have known of the breach of the duty owed to it by the contracting authority unless the court considers that there is good reason for extending the period within which proceedings can be brought.

VI.4.3)Service from which information about the lodging of appeals may be obtained

High Court of England and Wales
Royal Courts of Justice, Strand
WC2A 2LL London
UNITED KINGDOM

VI.5)Date of dispatch of this notice:

17.7.2015

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