Quality Management Support System – Request for Quote

Quality Management Support System – Request for Quote

The most critical required functionality is the management of non-conformances and their associated actions within an integrated system.

UK SBS IT16129 Quality Management Support System


Contract summary


Computer and Related Services, Materials and Products, Printing and Publishing, Technology and Equipment

Location of contract

South West

Value of contract (£)

£0 – £75,000

Published date

24 October 2016

Closing date

11 November 2016

Contract start date

23 November 2016

Contract end date

30 October 2019


It is the intention of RAL Space to procure an integrated system for managing electronic documents and records, driven by requirements for better traceability in a new test facility required to be certified to the ESA standard for Space Test Centres, ECSS-Q-ST-20-07C which requires compliance with BS EN 9100:2009, the Quality Management Systems standard for the aviation, space and defence sectors. The most critical required functionality is the management of non-conformances and their associated actions within an integrated system and in compliance with the requirements of ESA standard ECSS-Q-ST-10-09C. About UK Shared Business Services Putting the business into shared services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our customers improve efficiency, generate savings and modernise. It is our vision to become the leading provider for our customers of shared business services in the UK public sector, continuously reducing cost and improving quality of business services for Government and the public sector. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. Core services include Procurement, Finance, Grants Admissions, Human Resources, Payroll, ISS, and Property Asset Management all underpinned by our Service Delivery and Contact Centre teams. UK SBS is a people rather than task focused business. It’s what makes us different to the traditional transactional shared services centre. What is more, being a not-for-profit organisation owned by its customers, UK SBS’ goals are aligned with the public sector and delivering best value for the UK taxpayer. UK Shared Business Services Ltd changed its name from RCUK Shared Services Centre Ltd in March 2013. Our Customers Growing from a foundation of supporting the Research Councils, 2012/13 saw Business Innovation and Skills (BIS) transition their procurement to UK SBS and Crown Commercial Service (CSS – previously Government Procurement Service) agree a Memorandum of Understanding with UK SBS to deliver two major procurement categories (construction and research) across Government. UK SBS currently manages £700m expenditure for its Customers, our growth projections anticipate this will rise to £1bn in 2013/14. Important information From the 2nd April 2014 the Government is introducing its new Government Security Classifications (GSC) classification scheme to replace the current Government Protective Marking Scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All potential suppliers should make themselves aware of the changes as it may impact on this Requirement. The link below to the Gov.uk website provides information on the new GSC: https://www.gov.uk/government/publications/government-security-classifications

About the buyer

Contact name

Declan Ward


UK Shared Business Services Ltd

North Star House, North Star Avenue, Swindon, Wiltshire, SN2 1FF





01793 867000





Other information


IT16129 ITQ Invitation to Quote

IT16129 ITQ Invitation to Quote Final.pdf

IT16129 ITQ Invitation to Quote questions

IT16129 ITQ Invitation to Quote questions.pdf

AW5.2 Price schedule ICT whole life cost

AW5.2 Price schedule ICT whole life cost.pdf

Bidder training

Bidder Training (2).pdf

Goods and Services purchasing contract -IT16129

Goods and Services purchasing contract -IT16129.pdf

Bidder logging in for the first time

Bidder – Logging into Emptoris for the first time.pdf

How to Apply UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link ‘Register for CCS eSourcing’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

How to apply

Please apply directly to the buyer using the contact details provided.


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