Quality Monitoring Services

Quality Monitoring Services

Contract value:£60,000 – £90,000. Lee Valley Regional Park Authority is seeking expressions of interest for the provision of Quality Monitoring Services. The Authority has a current contractual arrangement which is due to expire on 31 March 2013.Reference number: LVRPA581S1302

Deadline date:04/01/2013

This deadline is for… Expressions of Interest

Contract value:£60,000 – £90,000

Location where the contract is to be carried out: South East Outer London, Hertfordshire and Essex

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Lee Valley Regional Park Authority

 

Description of the contract

Lee Valley Regional Park Authority is seeking expressions of interest for the provision of Quality Monitoring Services. The Authority has a current contractual arrangement which is due to expire on 31 March 2013. The Authority is looking for a Supplier to deliver the Quality Monitoring Services, based on four distinct methods detailed as follows: (i) The first method relates to Quality Audits carried out on nominated Venues (ii) The second relates to Mystery Visits carried out on nominated Venues (iii) The third relates to Mystery Visits carried out on nominated Sites (iv) The fourth relates to audits carried out on the Authority’s Quality Management System. The initial term of the Contract will be a Three (3) year period, with a provision for the Authority where it is satisfied with the performance against set key performance indicators (KPI’s) and the level of service provided, the Authority may extend the contract under the same contract terms up to a further one (1) year period. We anticipate that if the Authority decides to extend the Contract on this basis, the estimated value will be between £20k – £30k. The Tender documentation will be issued week commencing 7 January 2013.

 

Documents

Classification of the contract

79212000 Auditing services

72225000 System quality assurance assessment and review services

72221000 Business analysis consultancy services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria below:

Priority Description of criteria Percentage weighting
0 Price 50.00
0 Quality 50.00

Estimated length of contract: 36 Months

 

Who to contact

Contact name Helen Bruce Hoy or Matthew Jones

Organisation name Lee Valley Regional Park Authority

Address Myddelton House, Bulls Cross, Enfield, Middlesex, EN2 9HG

Telephone 01992 717 711

Extension number:

Fax

How to apply

Organisations which would like to express their interest in this contract opportunity should be aware that this is an ‘Open’ procurement procedure. To formally express your interest (EOI) for this requirement, please contact Procurement via the email address stated below. Please ensure you quote: ‘LVRPA581S1202 – EOI’ as the subject reference. Please note that the deadline for expressions of interest is the Friday 4 January 2013. Email Contact: procurement@leevalleypark.org.uk

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