Radio Communication Services for Prisons in England and Wales

Radio Communication Services for Prisons in England and Wales

Provision of Support and Maintenance and Related Services in respect of Radio Communication Services for Prisons in England and Wales.

United Kingdom-London: Radio, television, communication, telecommunication and related equipment

2017/S 148-306751

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Ministry of Justice
102 Petty France
United Kingdom
Contact person: Mark Emin
Telephone: +44 02033343555
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement

The contract is awarded by a central purchasing body


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Provision of Support and Maintenance and Related Services in respect of Radio Communication Services for Prisons in England and Wales.

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

This notice launches the competition for a contract for the support and maintenance and related services in respect of the Prison Tetra System and Mobile Tetra System and Airwave Network Access System and all associated equipment in public and private prisons (currently 115) throughout England and Wales. The contract includes the requirement to provide the repair of equipment, including some batteries, radio terminals and system PCs during the contract term and their replacement where it is identified that they are at the end of their usable life or beyond repair. It also covers decommissioning of equipment, provision of the service at new sites and amendments at existing sites, along with subject matter expert consultancy services and an option to refresh end of life equipment.

II.1.5)Estimated total value

Value excluding VAT: 22 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

32500000 – FB05 – JA13 – RC04
50330000 – FB05 – JA13 – RC04

II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

HMPPS estate across the United Kingdom.

II.2.4)Description of the procurement:

A maintenance and support contract is required for the UHF Tetra radio systems and all associated equipment in 115 public and private prisons throughout England and Wales. The main radio communication system encompasses c122 Rohill base stations with SafetyNet Digital software and c 17 600 Hytera Tetra radio terminals. Each prison operates a standalone TETRA network with no external connectivity. A small number of prisons and vehicles use the Airwave network to communicate with the emergency services using Sepura radio terminals. The contract includes the requirement to provide an option to replace some batteries, radio terminals and system PCs during the contract term where it is identified that they are at the end of their usable life. It also covers decommissioning of equipment, provision of the service at new sites and amendments at existing sites. Full details of the nature and scope of the services are set out in the Service Requirements document.

The estimated value of the maintenance and support contract, excluding the equipment refresh, is 1 800 000 GBP per annum. On that basis, the estimated value of the contract is 9 000 000 GBP over the minimum term of 5 years and 15 000 000 GBP over the maximum term of 8 years. Should the Authority take the option of the equipment refresh this would increase the estimated value by 7 000 000 GBP. These estimates of potential value are based on anticipated volumes, which may change resulting in an increase or decrease in the volume of services to be provided. The Authority does not give any warranty, commitment or guarantee as to the (a) volume of services that may be required during the contract save that the Authority shall pay support and maintenance charges in respect of a minimum volume of 12 000 hand terminals; or (b) level of expenditure with the Service Provider, and bidders are advised to make their own assessment of the opportunity in this regard.

Instructions For Bidders Authority’s eSourcing Portal

The Authority uses an electronic tendering tool to manage the procurement and communicate with Bidders. Accordingly, there will be no hard copy documents issued to Bidders and all communications with the Authority including the submission of Tenders will be conducted via the Bravo e-Sourcing portal located at

To participate in this tender opportunity (including viewing the procurement documents), companies must use the Bravo eSourcing Portal.

Registering your company on the eSourcing portal:

— Note: You are only required to register on the eSourcing portal once.

— Browse to the eSourcing Portal: and click the link ‘Click here to register’.

— Accept the terms and conditions and click continue.

— Enter your correct business and user details.

— Note the username you chose and click Save when complete — You will shortly receive an email with your unique password (please keep this secure).

Expressing an interest in the tender:

— Login to the portal with the username/password.

— Click the ITTs Open To All Suppliers link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier).

— Click on the relevant ITT (Project: TETRA Radios Support and Maintenance Retender) to access the content.

— Click the Express Interest button at the top of the page.

— This will move the ITT into your My ITTs page. (This is a secure area reserved for your projects only). You can now access any attachments by clicking Buyer Attachments in the ITT Details box.

If Bidders experience any difficulty with the Authority’s eSourcing Portal, downloading and uploading documents or using the messaging portal to communicate with the Authority, Bidders should refer to the Bidder Guidance located in the eSourcing system. Any requests for assistance should be directed to the eSourcing helpdesk using email: and telephone 0845 010 0132.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 22 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 96
This contract is subject to renewal: yes
Description of renewals:

The anticipated term of the contract will be five years contract with the option (in accordance with the terms of the contract and at the Authority’s discretion) to extend for three optional extension periods of 12 months (i.e. 5 +1 or 5+1+1 or 5+1+1+1).

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Where a consortium or other group of operators submits a bid, they must nominate a lead organisation to contract with the Authority. All consortium members will be required to enter into appropriate sub-contracts and any such arrangements will require full transparency to the Authority. The Authority reserves the right to require bidders to form a legal entity and/or contract in a specific form.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

All requirements of this nature are contained within the procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2016/S 245-447460

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 21/09/2017
Local time: 10:30
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 30/07/2018

IV.2.7)Conditions for opening of tenders

Date: 22/09/2017
Local time: 10:30

Ministry of Justice, Petty France, London.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published:

‘5 years to 8 years depending on whether extension periods are taken up.

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

High Court of England and Wales
Royal Courts of Justice, Strand
United Kingdom
Telephone: +44 2079477882Internet address:
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Guidance for appeals can be found under ‘Tender and contractual complaints process’ at:

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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