Recruitment and Consultancy Services Framework – London

Recruitment and Consultancy Services Framework – London

4 Lots. Lot 1: Master Vendor Provider.

United Kingdom-London: Recruitment services

2019/S 136-335255

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Financial Services Compensation Scheme
10th Floor Beaufort House, 15 St. Botolph Street
London
EC3A 7QU
United Kingdom
Contact person: Jean Mutudza
Telephone: +44 2073758197
E-mail: Procurement@fscs.org.uk
NUTS code: UKI4

Internet address(es):Main address: www.fscs.org.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Recruitment-services./88NPQ84BC3
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Economic and financial affairs

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Recruitment and Consultancy Services Framework

Reference number: FSCS357

II.1.2)Main CPV code

79600000

II.1.3)Type of contract

Services

II.1.4)Short description:

FSCS is seeking to appoint a number of service providers in relation to the provision of recruitment and consultancy services under a multi-lot Framework Agreement. The requirements have been divided into four (4) lots (the ‘Services’) covered by this procurement exercise as set out below:

Lot 1: Master Vendor Provider;

Lot 2: Specialist/Niche Recruitment;

Lot 3: Employee Relations and Business Partnering;

Lot 4: Organisational Development and Consultancy Services.

FSCS is seeking to appoint the following number of service providers for each lot:

— Lot 1: 1 service provider,

— Lot 2: up to 3 service providers,

— Lot 3: up to 3 service providers,

— Lot 4: up to 3 service providers.

The initial term of the Framework Agreement is to be for a period of three (3) years, during which the services shall be delivered in full. There will be an option for FSCS to extend that initial term for a further 12 months for a potential total term of four (4) years (the effective service).

II.1.5)Estimated total value

Value excluding VAT: 12 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 3
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:

N/a.

II.2)Description

II.2.1)Title:

Master Vendor Provider

Lot No: 1

II.2.2)Additional CPV code(s)

79620000

II.2.3)Place of performance

NUTS code: UKI4
Main site or place of performance:

Inner London — East.

II.2.4)Description of the procurement:

1) The service provider shall source and manage the effective provision of temporary personnel and permanent candidates across FSCS organisation;

2) The service provider shall be able to supply temporary personnel or permanent candidates themselves or through third party agencies;

3) The service provider shall fill the vacancy with the candidate that most closely meets the job description and person specification (or equivalent) as provided by the hiring manager with any adjustments made to make it a free and fair process;

4) The service provider shall deliver a service which meets the needs of FSCS;

5) In doing this the service provider shall deliver, to FSCS, services which meet the needs of the various parties within FSCS organisation e.g. the HR department, the procurement team, and the hiring managers;

6) The service provider shall ensure that their staff provides temporary personnel and permanent candidates with access to work in a fair and non-discriminatory manner;

7) The service provider shall deliver a service which represents and continues to represent excellent value for money;

8) The service provider will work with FSCS to implement and monitor an appropriate savings plan;

9) A wide range of temporary personnel are required and the service provider must be able to supply all temporary personnel as needed by FSCS. The following list describes the spectrum of the roles included, but the service provider should note that this list is not exhaustive and other categories of staff outside of this list may be also be required, therefore the list may be revised to include additional roles added during the duration of the Agreement. The precise scope to be covered shall be defined by FSCS:

— Clerical Admin, FSCS Service, PA, Secretarial, Claims Handling, Call Handling,

— professional and technical, audit and regulatory, corporate finance,

— project and change management, marketing, communication,

— IT, finance, procurement, HR, legal, management and executive;

10) It is anticipated that the Service Provider shall audit FSCS’s current temporary personnel requirements prior to implementation, taking into account TUPE implications where applicable.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 12 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

1 x 12 month extension (maximum contract term of 48 months).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2
Maximum number: 5
Objective criteria for choosing the limited number of candidates:

Please see SQ documents.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/88NPQ84BC3

NB: Tenderers should be made aware that in accordance with Regulation 29(15) of the Regulations, FSCS reserves the right to award the contract for the service on the basis of initial tenders without conducting negotiations.

II.2)Description

II.2.1)Title:

Specialist (Niche) Recruitment — Talent

Lot No: 2

II.2.2)Additional CPV code(s)

79620000

II.2.3)Place of performance

NUTS code: UKI4
Main site or place of performance:

Inner London — East.

II.2.4)Description of the procurement:

The Lot 2 services shall be as follows, as further specified in the relevant Engagement Agreement.

General:

— executive and specialist search and selection,

— board director candidate selection and evaluation,

— specialist personnel candidate assessment and profiling,

— coaching and facilitation.

Executive and specialist recruitment and selection:

— provide an executive search and selection service to FSCS to identify and provide candidates for FSCS consideration for appointment to senior, executive or particular specialised positions within FSCS.

As part of the above:

— provide a comprehensive assessment of each assignment and provide the expertise to present innovative solutions (e.g. direct sourcing / digital / social media channels) to fulfil the role requirement,

— provide a personal ‘high touch’ and consultative service to hiring managers. Experienced consultants shall be closely involved in all aspects of the assignment,

— provide a highly professional and broad based recruitment process which is clearly communicated and inclusive of ‘informed research and evaluation’ on short-listed candidates.

Board director candidate search and selection:

— provide an executive search and selection service to FSCS to identify and provide candidates for FSCS considation for appointment to positions as FSCS executive or non-executive directorships (including, where required, the position of chair of the FSCS board).

As part of the above:

— have and maintain access to experienced directors of publicly quoted and privately-held companies for it to put forward to FSCS as permanent candidates,

— using industry and sector-appropriate recruitment and selection methods such as head hunting and focused advertising campaigns through multiple suitable publications as part of integrated executive search and selection assignments,

— carry out benchmarking of FSCS internal applicants for FSCS to assist FSCS to appoint the appropriate temporary personnel or permanent personnel to a given position,

— assign such individuals to its provision of the services having such a mix of talents and high-level recruitment and talent contacts in all relevant sectors in the UK internationally to ensure efficient and effective,

— develop knowledge and understanding of the internal culture of FSCS and both carry out the Services in such a way and propose such permanent candidates and potential temporary personnel as are consonant with that culture.

Candidate assessment and profiling:

Carry out performance and suitability testing, analysis and reporting to FSCS in respect of individual FSCS staff performance and/or prospective role changes, internal transfers or promotions,

As part of the above:

— carry out and provide the results of such psychometric profiling as FSCS may require from time to time,

— design and deliver assessment and development centres across a full range of skills, seniority levels and industry sectors as free standing exercises or as part of recruitment, selection or people development activities,

— have, maintain and use a range of analytical and predictive tools to provide analysis and advice to FSCS to inform its decision-making in relation to human resources matters, including as to contractor fees and other costs, employee profiling, segmentation and attrition analysis,

— have, maintain and deploy a range of such suitable human resources personality, aptitude and capability systems and software tools as may be reasonably acceptable to FSCS assessment to provide testing, analysis and advice to FSCS in relation to key FSCS human resources activities including recruitment, selection, staff development, team building, manpower planning, succession planning, assessment and career development centres.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 1 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

1 x 12 month extension (maximum contract to 48 months).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

Please see the SQ document.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/88NPQ84BC3

NB: Tenderers should be made aware that in accordance with Regulation 29(15) of the Regulations, FSCS reserves the right to award the contract for the service on the basis of initial tenders without conducting negotiations.

II.2)Description

II.2.1)Title:

Employee Relations Business Partnering and Advisory Services (Leadership Development/Learning Organisation)

Lot No: 3

II.2.2)Additional CPV code(s)

79633000

II.2.3)Place of performance

NUTS code: UKI4
Main site or place of performance:

Inner London — East.

II.2.4)Description of the procurement:

The Lot 3 services shall be as follows, as further specified in the relevant Engagement Agreement.

Employee relationship business partnering:

2.3.1 — Provide advice and guidance to FSCS as to what constitutes good management practice, with the aim and for the purpose of:

2.3.1.1 — increasing cooperation and understanding amongst FSCS staff; and

2.3.1.2 — assisting FSCS managers to become more efficient and confident in their management of people.

2.3.2 — Provide general business partnering, employment support, advice and guidance to FSCS, including providing that advice directly to FSCS line managers.

2.3.3 — Provide reliable and authoritative interpretation and advice as to the application of employment policies and procedures.

2.3.4 — Develop, implement and train FSCS staff in the interpretation of new and revised FSCS policy documentation.

2.3.5 — Provide management development to FSCS in respect of management of absence and attendance, discipline, conduct, performance and capability: to include supporting investigations, informal and formal meetings/hearings.

2.3.6 — Advise and assist FSCS in relation to its managers’ activities to resolve workplace conflict, such service to include provision of such a workplace mediation service as may be reasonably acceptable to FSCS.

2.3.7 — Advise FSCS in relation to existing and proposed pay and terms and conditions of service, including job evaluation.

2.3.8 — Advise and assist FSCS in relation to its managers’ development of succession and workforce planning.

2.3.9 — Coaching and facilitation.

2.3.10 — Provide ‘coaching’ services to FSCS, to assist FSCS in its development of its employees at all levels, including coaching in skills and knowledge so that employees’ job performance improves, leading to the achievement of organisational or individual objectives.

2.3.11 — In providing the above services, procure that coaches deployed will develop strong and effective coaching relationships with FSCS employees receiving coaching.

2.3.12 — Provide comprehensive measurements of FSCS personnel’s work-based strengths and advise FSCS on the extent to which these are productively applied by individuals and teams at work.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

1 x further 12 month extension (maximum contract term of 4 years).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

Please see SQ document provided in the attachments section of the Delta portal.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/88NPQ84BC3

NB: Tenderers should be made aware that in accordance with Regulation 29(15) of the Regulations, FSCS reserves the right to award the contract for the service on the basis of initial tenders without conducting negotiations.

II.2)Description

II.2.1)Title:

Organisational Development Consultancy and Support Services (Business Transformation)

Lot No: 4

II.2.2)Additional CPV code(s)

79414000

II.2.3)Place of performance

NUTS code: UKI4
Main site or place of performance:

Inner London – East.

II.2.4)Description of the procurement:

The Lot 4 Services shall be as follows, as further specified in the relevant Engagement Agreement.

General:

Provide organisation development consultancy services, including (without limitation) advice and assistance in relation to:

— proposed reorganisation or restructuring of FSCS or parts of it,

— proposed new ‘end-to-end’ business processes,

— proposed or existing teams and relationships,

— creation and exploitation of particular or new capabilities,

— enhancement of employee competencies; and

— changing employee behaviour, attitudes and values in pursuit of particular corporate culture shift.

Provide expert assistance, advice and guidance to FSCS in respect of workforce and employment issues in relation to the following areas:

— change management, organisational design/redesign, organisational development, business process transformation, analysis and redesign of workflow and service improvement,

— operational efficiency, workforce performance management and development and improvement of operational efficiency,

— operational resilience, health and safety and risk management, and

— workforce diversity & employee engagement and consultation.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 500 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

1 x further 12 month extension (maximum contract term of 4 years).

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:

Please see SQ document in the attachment section on Delta platform.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/88NPQ84BC3

NB: Tenderers should be made aware that in accordance with Regulation 29(15) of the Regulations, FSCS reserves the right to award the contract for the service on the basis of initial tenders without conducting negotiations.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria stated in the procurement documents.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Selection criteria stated in the procurement documents.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Selection criteria stated in the procurement documents.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Competitive procedure with negotiation

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.5)Information about negotiation
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 13/08/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The Contracting Authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-Recruitment-services./88NPQ84BC3

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/88NPQ84BC3

GO Reference: GO-2019713-PRO-15097018

VI.4)Procedures for review

VI.4.1)Review body

The Royal Court of Justice
The Strand
London
United Kingdom

VI.4.2)Body responsible for mediation procedures

The Royal Court of Justice
The Strand
London
United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

FSCS will observe a standstill period following the award of the contract and conduct itself of any appeals in accordance with the Public Contracts Regulations 2015.

VI.4.4)Service from which information about the review procedure may be obtained

Cabinet Office
70 Whitehall
London
United Kingdom

VI.5)Date of dispatch of this notice:

13/07/2019

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